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=== Controversies === Aeroméxico has been accused of racist behavior, with allegations including removing passengers from planes because they were [[Indigenous peoples of Mexico|Indigenous]].<ref>{{Cite news |title=Aeromexico Charged With Discrimination Against Indigenous Passengers |language=en |work=ICT News |url=https://ictnews.org/archive/aeromexico-charged-with-discrimination-against-indigenous-passengers |access-date=2023-09-14}}</ref> Most complaints of discrimination against the airline have been reported as being due to skin color or ethnic origin.<ref>{{Cite web |title=Las polémicas de discriminación que pasajeros han enfrentado con aerolíneas que operan en México |url=https://www.infobae.com/america/mexico/2022/08/17/las-polemicas-de-discriminacion-que-pasajeros-han-enfrentado-con-aerolineas-que-operan-en-mexico/ |access-date=2023-09-14 |website=infobae |language=es-ES}}</ref> In May 2022, Aeroméxico prevented [[Nahuatl]] film maker David Cayetano from boarding a plane to [[Australia]], where he was to present his film "Tsontiajakatl, el último viento" (Tsontiajakatl, the Last Wind). Aeroméxico falsely claimed that Cayetano did not have the required vaccines, leading to accusations that he was instead prevented from flying due to his indigenous ethnicity.<ref>{{Cite web |last=Trejo |first=Karla |date=2022-05-27 |title=Aeroméxico habría discriminado a un cineasta mexicano |url=https://regeneracion.mx/aeromexico-habria-discriminado-a-un-cineasta-mexicano/ |access-date=2023-09-14 |website=RegeneraciónMX |language=es}}</ref> A significant number of complaints emerged in August 2022 after a video of indigenous family being removed from a flight was shared on social media. The father of the family claimed he was removed "because of his appearance", though that cannot be heard in the video. Aeroméxico did not comment on the incident.<ref>{{Cite web |last=Directa |first=Linea |date=2022-08-17 |title=They denounce discrimination in Aeroméxico; indigenous family would have been taken off a flight "because of their appearance" |url=https://www.mazatlanweekly.com/2022/08/17/they-denounce-discrimination-in-aeromexico-indigenous-family-would-have-been-taken-off-a-flight-because-of-their-appearance/ |access-date=2023-09-14 |website=Mazatlán Weekly |language=en-US}}</ref>
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