Editing Telus Communications

{{Short description|Subsidiary of Telus Corp, a Canadian telecommunications company}}
{{other uses|Telus (disambiguation)}}
{{Use mdy dates|date=July 2018}}
{{Use Canadian English|date=June 2017}}
{{Infobox company
| name = Telus Communications Inc.
| parent = [[Telus Corporation]]<ref name="AR_20101231"/>{{rp|47}}
| logo = Telus-Logo.svg
| image = Telus_Headquarters.jpg
| image_caption = Telus previous headquarters in [[Burnaby]]
| type = [[Subsidiary]]
| industry = {{ubl | [[Telecommunications]] | [[Information technology consulting|IT consulting]]}}
| key_people = {{indented plainlist|
* [[Darren Entwistle]] ([[President (corporate title)|president]] and [[Chief Executive Officer|CEO]])
* Doug French ([[Chief executive officer|CFO]])
}}
| products = {{ubl | [[Fixed line]] and [[mobile telephony]] | [[Internet]] services | [[IPTV]] television}}
| revenue = {{increase}} {{CAD|20.00}}&nbsp;billion (2023)
| operating_income = {{CAD|2.8}}&nbsp;billion (2018)
| net_income = {{CAD|1.75}}&nbsp;billion (2019)
| num_employees = 106,400 (2024)
| divisions = {{ubl|[[Telus Mobility]] | [[Telus TV]] | Telus Internet/PureFibre | [[Telus International]] | Telus SmartHome Security | [[Telus Health]] | Telus Agriculture}}
| subsid = {{ubl|[[Public Mobile]] | [[Koodo Mobile]]}}|<!-- [[Wikipedia:WikiProject Companies]] template -->
| foundation = {{start date and age|1990}} (in [[Edmonton]], Alberta, Canada)<ref>{{cite web|url=https://www.google.ca/search?q=telus&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a&channel=nts&gfe_rd=cr&ei=L16GVL-lKYaN8QeJ5YCoDg#rls=org.mozilla:en-US:official&channel=nts&q=telus+founding+date|title=telus – Google Search|work=google.ca}}</ref>
| location = [[Vancouver]], British Columbia, Canada
| website = {{Official URL}}
| module = {{infobox network service provider|child=yes|asn=852}}
}}

'''Telus Communications Inc.''' ('''TCI''') is the wholly owned principal subsidiary of [[Telus Corporation]],<ref name="AR_20101231"/>{{rp|47}} a Canadian national [[telecommunications]] company that provides a wide range of telecommunications products and services including [[Internet Service Provider|internet access]], voice, entertainment, healthcare, video, smart home automation and [[IPTV]] television. The company is based in the [[Vancouver]], British Columbia, area; it was originally based in [[Edmonton]], Alberta, before its merger with [[BC Tel]] in 1999. Telus' [[Wireless#Categories of implementations, devices and standards|wireless]] division, [[Telus Mobility]], offers [[UMTS]]- and [[LTE (telecommunication)|LTE]]-based [[mobile phone]] networks. Telus is the [[incumbent local exchange carrier]] in British Columbia and Alberta. Its primary competitors are [[Rogers Communications]] and [[Bell Canada]]. Telus is a member of the [[British Columbia Technology Industry Association]].

== History ==
[[File:TelusMarkville.JPG|thumb|left|Telus in [[Markville Shopping Centre]]]]

Telus Corporation was formed in 1990 by the government of [[Alberta]] as a [[holding company]] to facilitate the [[privatization]] of [[Alberta Government Telephones]] (AGT), a [[crown corporation]] that provided telephone service to most of Alberta outside of [[Edmonton]].<ref name=hist /><ref name=wilson>Wilson, Kevin G., ''[https://books.google.com/books?id=QDiH0zLUamIC&dq=alberta+government+telephones&pg=PA35 Deregulating Telecommunications: U.S. and Canadian Telecommunications, 1840–1997]'', Rowman & Littlefield (2000) {{ISBN|0-8476-9825-4}} page 35</ref><ref name=agt>Alberta Online Encyclopedia, [http://www.abheritage.ca/telephone/era/agt.html "Alberta Government Telephones"] {{Webarchive|url=https://web.archive.org/web/20090504011310/http://www.abheritage.ca/telephone/era/agt.html|date=May 4, 2009}} ''Alberta's Telephone Heritage''</ref> In 1995, it acquired Edmonton Telephones Corporation (EdTel), the main telephone provider for Edmonton itself, from the city of Edmonton<ref>[http://www.crtc.gc.ca/INTERNET/1998/8085/RP0007/T11/Crt1415u.doc CRTC Letter dated June 30, 1998]. Retrieved February 12, 2008. {{webarchive|url=https://web.archive.org/web/20080410011041/http://www.crtc.gc.ca/INTERNET/1998/8085/RP0007/T11/Crt1415u.doc|date=April 10, 2008}}</ref> making Telus the sole provider of telephone service in Alberta. In 1996, Telus was introduced to the public as the consumer brand, replacing both AGT and EdTel.<ref name=hist>[http://about.telus.com/investors/profile_history.html#telus About Telus: Company history] {{Webarchive|url=https://web.archive.org/web/20090401232717/http://about.telus.com/investors/profile_history.html#telus|date=April 1, 2009}}, Telus corporate website. Retrieved February 11, 2008.</ref><ref>{{cite web|last=Feakins|first=Kathryn H.|url=http://www.lm.mmc.com/pdfs/a_feakins02.pdf|title=The Telus Story: Brand Management Strategies for a Customer-Focused Identity|access-date=February 12, 2008|url-status=dead |archive-url=https://web.archive.org/web/20080410011041/http://www.lm.mmc.com/pdfs/a_feakins02.pdf|archive-date=April 10, 2008}}</ref>

[[File:TelusHillcrestMall-Cropped.jpg|thumb|Telus at [[Hillcrest Mall]]]]
[[File:Telus Garden exterior 2016.jpg|alt=|thumb|Telus Garden in Vancouver]]

In 1998, Telus and [[BC Tel]] announced a proposed merger.<ref>{{cite web|url=http://about.telus.com/investors/profile_history.html|title=Telus Company History|access-date=November 11, 2010|url-status=dead|archive-url=https://web.archive.org/web/20090401232717/http://about.telus.com/investors/profile_history.html|archive-date=April 1, 2009}}</ref> The proposed merged company, BCT.Telus Communications Inc., was incorporated separately in British Columbia, with headquarters at BC Tel's office in [[Burnaby]]. After shareholder approval BCT.Telus acquired BC Tel and Telus; the merger was completed in 1999. In 2000 the combined BCT.Telus changed named back to Telus Corporation, and the BC Tel brand was retired.<ref name=hist /><ref name=mac>Hunter, Jennifer, "[http://thecanadianencyclopedia.com/index.cfm?PgNm=TCE&Params=M1ARTM0011790 BC Telecom/Telus Merger] {{Webarchive|url=https://web.archive.org/web/20070810002502/http://www.thecanadianencyclopedia.com/index.cfm?PgNm=TCE&Params=M1ARTM0011790|date=2007-08-10}}", ''Maclean's Magazine'', November 2, 1998</ref> The merger created Canada's second largest telecom company, with 22% of market share compared to [[Bell Canada]]'s 42%.<ref name=mac /><ref>[https://archive.today/20120708023734/http://findarticles.com/p/articles/mi_m0EIN/is_2001_Nov_19/ai_80152842 Canada's Second Largest Telecommunications Firm Selects Click2learn for Learning Initiative Targeting 28,000 Employees], Business Wire, November 19, 2001</ref><ref>[http://about.telus.com/media/Factsheet-ROB.html Fact sheet – Telus and the company's R.O.B. placing] {{Webarchive|url=https://web.archive.org/web/20110113132520/http://about.telus.com/media/Factsheet-ROB.html |date=January 13, 2011 }}, Telus corporate site. Retrieved February 11, 2008.</ref> American company [[GTE]] had held a slight majority of ownership in BC Tel prior to the merger with Telus, and retained a 26.7% share of the post-merger company.

Large swaths of rural [[Quebec]], mainly the [[Gaspé Peninsula]] and the north shore, were served from 1927 by an entity known as Corporation de Téléphone et de Pouvoir de Québec, and in 1955, this became known as Québec Téléphone. In 1966, the Anglo-Canadian Telephone Company, a subsidiary of General Telephone and Electronics of Stamford, Connecticut (later GTE), became a majority shareholder in Québec Téléphone. In 1997, Groupe QuébecTel was established to own Québec Téléphone. GTE sold its interests in Québec Téléphone to Telus in August 2000, which renamed it Telus Québec on April 2, 2001.

GTE was itself acquired by [[Bell Atlantic]] in 2000, and the company changed its name to [[Verizon|Verizon Communications]]. Verizon inherited GTE's share of Telus, but in late 2004 sold its remaining 20.5% stake. This was so that Verizon could focus more on its own services.<ref>{{cite web |url=http://www.techdirt.com/blog/wireless/articles/20041203/122936.shtml |title=Verizon Sells Stake in Canada's Telus |archive-url=https://web.archive.org/web/20120909075638/http://www.techdirt.com/blog/wireless/articles/20041203/122936.shtml |date=September 9, 2012 |archive-date=September 9, 2012 |access-date=June 11, 2020}}</ref>

In October 2019, Telus Corp announced it would buy home security provider [[ADT Inc.]]'s Canadian operations for {{CAD}}700 million (US$527.27 million).<ref>{{Cite news|url=https://www.bloomberg.com/news/articles/2019-10-01/telco-operator-telus-buys-adt-s-canadian-unit-for-527-million|title=Telco Operator Telus Buys ADT's Canadian Unit for $527 Million|last=Balji|first=Divya|newspaper=Bloomberg.com|date=October 2019 |access-date=2019-10-01}}</ref><ref>{{Cite news|url=https://www.reuters.com/article/us-adt-canada-m-a-telus-idUSKBN1WG42X|title=Telus to acquire ADT Canada assets for {{CAD|700 million}}|date=2019-10-01|publisher=Reuters|access-date=2019-10-01|language=en}}</ref>

In January 2022, Telus Communications acquired [[London, Ontario|London]]-based ISP Start.ca. In June 2022, Telus Communications acquired Altima Telecom.<ref>{{cite news |last=Galea |first=Irene |date=2023-02-28 |title=Canada's big telecoms on buying spree of independent providers, raising competition concerns |url=https://www.theglobeandmail.com/business/article-telecom-companies-buying-independent-providers/ |work=Globe and Mail |location=Toronto |access-date=2023-08-22}}</ref>

==Parent company==
Telus Corporation is a [[Conglomerate (company)|conglomerate]], and its wholly owned principal subsidiary is Telus Communications Inc (TCI), according to the 2010 Telus annual report.<ref name="AR_20101231">{{Cite report|url=https://assets.ctfassets.net/rz9m1rynx8pv/K0qpxjx72wwcCI2GyYmKC/5c769c8e3d41d10b5211bc3397ae9af3/2010_Annual_Report.pdf|title=Telus 2010 Annual Report|date=December 31, 2010|website=CTF Assets|access-date=June 11, 2020}}</ref>

=== Labour dispute ===
After the Telus-BCTel merger, unionized employees voted to certify the [[Telecommunications Workers Union]] (TWU) as the sole bargaining agent for the expanded company's workforce. The TWU had previously been the union representing BCTel employees – it replaced the [[International Brotherhood of Electrical Workers]] (IBEW) in Alberta. A labour dispute between Telus and the TWU began after the previous contract, negotiated with BCTel before the Telus merger, expired at the end of 2000. After Telus made its final offer to the TWU it informed the union of its intention to bring an end to the dispute by unilaterally implementing its April 2005 offer to employees in [[Alberta]] and [[British Columbia]]. The next day the union went on strike in British Columbia while Telus locked out its unionized workers in Alberta, although (as is common in disputes where an employer attempts to unilaterally implement a new contract) the union consistently referred to the dispute as a "lockout."

On July 25, 2005, Telus blocked its Internet subscribers from accessing a website supporting striking union members. The company expressed concerns over content on the site, saying it identified employees crossing picket lines and encouraged disruptive behaviour,<ref name="CBC" /> while the union alleged it amounted to censorship.<ref name="CBC">[https://www.cbc.ca/news/canada/telus-cuts-subscriber-access-to-pro-union-website-1.531166 "Telus cuts subscriber access to pro-union website"], CBC News, July 24, 2005</ref><ref>Doctorow, Cory, [http://www.boingboing.net/2005/07/24/phone-company-blocks.html "Phone company blocks access to telecoms union's website"] {{Webarchive|url=https://web.archive.org/web/20071225195848/http://www.boingboing.net/2005/07/24/phone-company-blocks.html |date=December 25, 2007 }} ''boingboing'', July 24, 2005</ref> The [[British Columbia Civil Liberties Association]] issued an official objection to the unilateral blocking on July 26, stating "Telus is leveraging its power as a telecommunications service provider to censor a specific group, shut down debate and limit the messages conveyed about the current labour dispute".<ref>[http://www.bccla.org/pressreleases/05telus.htm "BCCLA Denounces Blocking of Website by Telus"] {{webarchive|url=https://web.archive.org/web/20080703231057/http://www.bccla.org/pressreleases/05telus.htm |date=July 3, 2008 }}, ''BC Civil Liberties Association'' (press release), July 26, 2005</ref> An Alberta court injunction ordered the blocked website, Voices For Change, to remove postings of "Telus employee photos" and other "intimidating or threatening material". The site owner agreed to comply and Telus unblocked the website.<ref>[http://about.telus.com/cgi-bin/news_viewer.cgi?news_id=605&mode=2&news_year=2005 "Alberta court grants interim injunction against posting Telus employee photos"] {{Webarchive|url=https://web.archive.org/web/20110727034812/http://about.telus.com/cgi-bin/news_viewer.cgi?news_id=605&mode=2&news_year=2005 |date=July 27, 2011 }}, ''Telus'' (Media Release), July 28, 2005</ref> Telus and the TWU ratified a tentative agreement on November 18, 2005, ending the dispute.<ref>[https://archive.today/20130115130929/http://www.teleclick.ca/2005/11/64-of-telus-workers-say-no-to-continued-labour-action/ "64% of Telus Workers Say No to Continued Labour Action"], ''Telecommunications Industry News'', November 20, 2005</ref>

=== Relaunch of Clearnet ===
{{Main|Clearnet (Telus Mobility)}}
In April 2011, [[Telus Mobility]] relaunched the Clearnet brand as a limited market trial in [[Kelowna, British Columbia]], and [[Red Deer, Alberta]]. The company again closed to new business in June 2012.

=== Non-voting share conversion ===
In February 2013, Telus exchanged all non-voting shares into common shares on a one-for-one basis.<ref>{{cite web |last1=Trichur |first1=Rita |title=Telus share-conversion plan underway |website=[[The Globe and Mail]] |url=https://www.theglobeandmail.com/globe-investor/telus-share-conversion-plan-underway/article7846365/ |access-date=May 11, 2016 |date=January 25, 2013 |archive-url=https://web.archive.org/web/20160630133805/http://www.theglobeandmail.com/globe-investor/telus-share-conversion-plan-underway/article7846365/ |archive-date=June 30, 2016 |url-status=live}}</ref>

=== Purchase of Public Mobile ===
{{Main|Public Mobile}}
In October 2013, Telus acquired minor mobile phone provider Public Mobile<ref>{{cite web |last1=Hardy |first1=Ian |title=Telus to acquire 100% of Public Mobile |url=http://mobilesyrup.com/2013/10/23/telus-to-acquire-100-of-public-mobile/ |website=Mobile Syrup |access-date=November 28, 2014 |date=October 23, 2013 |archive-url=https://web.archive.org/web/20141214011348/http://mobilesyrup.com/2013/10/23/telus-to-acquire-100-of-public-mobile/ |archive-date=December 14, 2014 |url-status=live}}</ref> and relaunched it in 2015 as a "value brand" [[mobile virtual network operator|MVNO]] on the Telus network.<ref name=rebranding>{{cite web |last1=Hardy |first1=Ian |title=Telus rebrands Public Mobile as "Canada's cooperative wireless provider," offers data-only LTE plans |url=http://mobilesyrup.com/2015/02/03/telus-rebrands-public-mobile-as-canadas-cooperative-wireless-provider-offers-data-only-lte-plans/ |website=Mobile Syrup |date=February 3, 2015 |access-date=February 5, 2015 |archive-url=https://web.archive.org/web/20150205023452/http://mobilesyrup.com/2015/02/03/telus-rebrands-public-mobile-as-canadas-cooperative-wireless-provider-offers-data-only-lte-plans/ |archive-date=February 5, 2015 |url-status=live}}</ref>

== Reception ==
In October 2008, Telus was named one of [[British Columbia's Top Employers]] by Mediacorp Canada Inc., which was announced by [[The Vancouver Sun]], [[The Province]] and the Victoria [[Times-Colonist]].<ref>{{Cite web|url=https://content.eluta.ca/top-employer-telus|title=Top Employer: Telus Corporation|website=content.eluta.ca}}</ref>

The company has been accused of taking actions to hinder the emergence of competition in Canadian telecommunications.<ref>{{cite web |url=http://mobilesyrup.com/2009/11/18/telus-urges-industry-minister-to-proceed-with-caution-regarding-the-globalive-decision/ |title=Canadian Mobile Phone News & Reviews – Cell phones and Accessories |date=November 18, 2009 |publisher=MobileSyrup.com |access-date=March 16, 2010 |archive-url=https://web.archive.org/web/20100405044411/http://mobilesyrup.com/2009/11/18/telus-urges-industry-minister-to-proceed-with-caution-regarding-the-globalive-decision/ |archive-date=April 5, 2010 |url-status=live }}</ref><ref>{{cite web |url=http://www.consumersforinternetcompetition.com/ |title=Warning – Keep Broadband Competitive in Canada |publisher=Consumersforinternetcompetition.com |date=December 11, 2009 |access-date=March 16, 2010 |archive-url=https://web.archive.org/web/20100315200046/http://www.consumersforinternetcompetition.com/ |archive-date=March 15, 2010 |url-status=dead |df=mdy-all }}</ref> This, along with other industry concerns, has led to consumer<ref>{{cite web |url=http://crtcscandal.com/ |title=crtcscandal.com |publisher=crtcscandal.com |access-date=March 16, 2010 |url-status=dead |archive-url=https://web.archive.org/web/20090816145155/http://crtcscandal.com/ |archive-date=August 16, 2009 }}</ref> and industry<ref>{{cite web |url=http://www.crtc.gc.ca/public/partvii/2009/8661/c122_200904286/1064058.pdf |title=Microsoft Word – Industry_Response_to_Bell_Telus_Request_20090406_v2.doc |access-date=March 16, 2010 |archive-url=https://web.archive.org/web/20131110221901/http://www.crtc.gc.ca/public/partvii/2009/8661/c122_200904286/1064058.pdf |archive-date=November 10, 2013 |url-status=live }}</ref> pressure to reform the regulatory system governing the Canadian telecommunications industry.<ref>{{cite web |url=http://www.piac.ca/telecom/deferral_accounts_supreme_court_decision_shows_need_of_legislative_reform/ |title=PIAC &#124; Deferral Accounts: Supreme Court decision shows need of legislative reform |publisher=Piac.ca |date=September 18, 2009 |access-date=March 16, 2010 |url-status=dead |archive-url=https://web.archive.org/web/20100220163619/http://www.piac.ca/telecom/deferral_accounts_supreme_court_decision_shows_need_of_legislative_reform/ |archive-date=February 20, 2010 }}</ref><ref>{{cite web |url=https://www.cbc.ca/news/science/canadian-broadband-blasted-by-harvard-study-1.840595 |title=CBC News – Technology & Science – Canadian broadband blasted by Harvard study |publisher=Canadian Broadcasting Corporation |date=October 15, 2009 |access-date=March 16, 2010 |archive-url=https://web.archive.org/web/20100314064440/http://www.cbc.ca/technology/story/2009/10/15/harvard-fcc-broadband-study.html |archive-date=March 14, 2010 |url-status=live }}</ref><ref>{{cite web |url=http://www.oecd.org/document/54/0,3343,en_2649_34225_38690102_1_1_1_1,00.html |title=OECD Broadband Portal |publisher=Oecd.org |date=January 1, 1970 |access-date=March 16, 2010 |archive-url=https://web.archive.org/web/20100308120553/http://www.oecd.org/document/54/0,3343,en_2649_34225_38690102_1_1_1_1,00.html |archive-date=March 8, 2010 |url-status=dead}}</ref>

== Marketing ==
[[File:TelusStore.JPG|thumb|upright|A Telus store in [[Moncton]], New Brunswick]]

=== Sponsorship ===
Telus currently sponsors the [[Telus Spark Science Centre]] in [[Calgary]], [[Telus World of Science (Edmonton)|Telus World of Science]] in Edmonton and [[Science World (Vancouver)|Science World]] in [[Vancouver]]. Telus funds the annual [[Kokanee beer|Kokanee]] [[Crankworx]] freeride [[mountain bike]] and World Ski & Snowboard festivals, both held in [[Whistler, British Columbia]].

Telus was a sponsor and marketing partner of [[Hockey Canada]] since 2004 and the title sponsor of Canada's national midget hockey championship, the [[Telus Cup]], since 2005.<ref>{{cite web |url=http://www.hockeycanada.com/index.php/ci_id/22443/la_id/1.htm |title=Hockey Canada: Premier Marketing Partners |work=hockeycanada.com |access-date=January 13, 2012 |archive-url=https://web.archive.org/web/20110314220544/http://www.hockeycanada.com/index.php/ci_id/22443/la_id/1.htm |archive-date=March 14, 2011 |url-status=live }}</ref> Telus has been a sponsor of [[Rogers Sportsnet]]'s regional broadcasts of [[Calgary Flames]] and [[Edmonton Oilers]] games. Telus has been the title sponsor of the [[Telus Skins Game]] in addition to several tournaments on the [[Canadian Tour]], including the [[Telus Open]], [[Telus Calgary Open]], [[Telus Edmonton Open]] and the [[Telus Vancouver Open]].

Telus is the namesake tenant in several office buildings, including The [[Telus Convention Centre]] and [[Telus Sky]] in Calgary, [[Tour Telus]] in [[Montreal]], [[ATB Place|Telus House]] in Edmonton, [[Telus Garden]] in Vancouver, the currently under construction Telus Ocean in [[Victoria, British Columbia|Victoria]],<ref>{{Cite web |url=https://victoria.citified.ca/office-commercial/telus-ocean/ |title=Telus Ocean |work=Citified.ca |access-date=April 1, 2023}}</ref> and [[Telus Harbour]] in [[Toronto]].

Beginning in 2014, Telus began sponsoring Canada's largest nationwide [[technology]] education event: [[The HTML500]].<ref>{{Cite web |url=http://www.canadianbusiness.com/technology-news/html500/ |title=Free coding bootcamp HTML500 aims to fix Canada's tech skill shortage |access-date=May 25, 2015 |archive-url=https://web.archive.org/web/20150525104252/http://www.canadianbusiness.com/technology-news/html500/ |archive-date=May 25, 2015 |url-status=live }}</ref>

In November 2017, Telus announced it would take over as title sponsor for the Vancouver Santa Claus Parade, saving the parade from being cancelled.

Telus is also the sponsor for the [[PEPS]] multifunctional stadium of [[Université Laval]], in [[Quebec City]]. This 12,750-seat stadium is the home of the [[Laval Rouge et Or]] [[U Sports football]] team.

== See also ==
{{Portal|Companies}}
* [[Clearnet Communications]]
* [[Cybertip.ca]]
* [[Koodo Mobile]]
* [[List of Canadian mobile phone companies]]
* [[Mike (cellular network)]]
* [[Telus TV]]
* [[List of internet service providers in Canada]]

== References ==
{{Reflist}}

== External links ==
{{Commons category|Telus}}
* {{Official website}}

{{Telus}}
{{CATV Canada}}
{{Canadian ISP}}
{{Canadian mobile phone companies}}
{{Major telecommunications companies}}
{{Open Handset Alliance Members}}
{{S&P/TSX 60}}
{{Vancouver Corporations}}
{{Authority control}}

[[Category:Telus]]
[[Category:Canadian brands]]
[[Category:Companies based in Vancouver]]
[[Category:Telecommunications companies established in 1990]]
[[Category:Canadian companies established in 1990]]
[[Category:1990 establishments in Alberta]]
[[Category:Companies listed on the Toronto Stock Exchange]]
[[Category:Former Crown corporations of Canada]]
[[Category:Internet service providers of Canada]]
[[Category:S&P/TSX 60]]
[[Category:Telecommunications companies of Canada]]