Editing P and R measures

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'''P and R measures''' are the [[statistics]] used to evaluate the [[efficiency]] and [[effectiveness]] of [[business process]]es, particularly automated business processes.

The P measures are the ''process'' measures – these statistics that record the number of times things occur.<ref>{{Citation |last1=del-Río-Ortega |first1=Adela |title=Business Process Performance Measurement |date=2019 |encyclopedia=Encyclopedia of Big Data Technologies |pages=416–422 |editor-last=Sakr |editor-first=Sherif |url=https://link.springer.com/referenceworkentry/10.1007/978-3-319-77525-8_99?utm_source=chatgpt.com |access-date=2025-05-05 |place=Cham |publisher=Springer International Publishing |language=en |doi=10.1007/978-3-319-77525-8_99 |isbn=978-3-319-77525-8 |last2=Resinas |first2=Manuel |last3=Ruiz-Cortés |first3=Antonio |editor2-last=Zomaya |editor2-first=Albert Y.}}</ref> Examples include:
* the [[counting|number]] of times an [[error loop]] is used
* the number of times an approval loop is used
* the [[average]] time to complete a particular task in the process
and show how efficient the process is.

The R measures are the ''results'' measures – these statistics record the 'outcomes' of the process. Examples include:
* the number of occasions when the process completed correctly
* the number of times rejections occurred
* the number of times approval was not given
and show how effective the process is.<ref>{{Cite journal |last1=Van Looy |first1=Amy |last2=Shafagatova |first2=Aygun |date=2016-10-18 |title=Business process performance measurement: a structured literature review of indicators, measures and metrics |journal=SpringerPlus |volume=5 |issue=1 |pages=1797 |doi=10.1186/s40064-016-3498-1 |doi-access=free |issn=2193-1801 |pmc=5069235 |pmid=27812439}}</ref>

==References==
{{Reflist}}

{{DEFAULTSORT:P And R Measures}}
[[Category:Business process management]]


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