Editing Triage (section)

=== Telephone triage ===
In telephone triage, care providers like [[nurses]] assess symptoms and medical history, and make a care recommendation over the [[phone]].<ref>{{cite journal | vauthors = Wheeler SQ, Greenberg ME, Mahlmeister L, Wolfe N | title = Safety of clinical and non-clinical decision makers in telephone triage: a narrative review | journal = Journal of Telemedicine and Telecare | volume = 21 | issue = 6 | pages = 305–322 | date = September 2015 | pmid = 25761468 | doi = 10.1177/1357633x15571650 | s2cid = 23049229 }}</ref> A review of available literature found that these services provide accurate and safe information about 90% of the time.<ref>{{cite journal | vauthors = Huibers L, Smits M, Renaud V, Giesen P, Wensing M | title = Safety of telephone triage in out-of-hours care: a systematic review | journal = Scandinavian Journal of Primary Health Care | volume = 29 | issue = 4 | pages = 198–209 | date = December 2011 | pmid = 22126218 | pmc = 3308461 | doi = 10.3109/02813432.2011.629150 }}</ref>