Editing Canada Post (section)

==Major products and services==
[[File:800 Rene-Levesque Ouest - 02.jpg|thumb|A Canada Post station in Montreal. Products and services are purchased at Canada Post stations]]
The Corporation has a directory of all its products and services called the ''Postal Guide'' and has divided its range of services into three main categories: Transaction Mail, Parcels and Direct Marketing.<ref>[https://web.archive.org/web/20111211004022/http://www.canadapost.ca/tools/pg/manual/personal_default-e.asp Postal Guide]</ref>

===Transaction mail===
[[File:Canvas bags.jpg|thumb|A Canada Post [[mail bag]].]]
The lettermail service allows the transmission of virtually any paper document. The 2015 to 2018 rate was 85 cents for a standard letter (30 g or less) and $1.20 for a letter between 30 g and 50 g. Proposed change for 2019 is 90 cents and $1.27 for these rates. Rates usually increase in mid-January of each year; for ordinary letters (30 g or less).<ref>{{Cite canlaw|link=http://www.canlii.org/en/ca/laws/regusor-88-430/latest/sor-88-430.html#SCHEDULE__23737|linkloc=CanLII|type=reg|regtitle=Letter Mail Regulations|regnumber=SOR/88-430}}. Schedule ("Rates of Postage — Letter Mail") to section 3.</ref>{{Update after|2015|12|01||reason=rates seem to increase every year; check table at bottom of Letter Mail Regulations for the new 2015 rate.}} The rate was regulated by a price-cap formula, linked to the inflation rate.<ref>Under the price-cap formula approved by the federal government in 2000, basic letter rate increases, when warranted, will not exceed 66.67% of inflation as measured by the Consumer Price Index from May prior to the last increase to May of the current year. Increases will be implemented no more than once a year, in January, and announced no later than July 1 in the year before the increase goes into effect in the Canada Gazette Part I.</ref> The Corporation now has a "permanent" stamp that is valued at the domestic rate forever, eliminating the need to buy 1 cent stamps after a rate increase. The rates for lettermail are based on weight and size and determine whether the article falls into the aforementioned standard format or in the oversize one.

The Canada Post website documents standards for delivery within Canada:
*Lettermail<ref>[https://www.canadapost.ca/tools/pg/manual/PGletterml-e.asp Lettermail]</ref>
*Priority Delivery Standards<ref>[http://www.canadapost.ca/tools/pg/manual/PGservstds-e.asp#1910138 Priority™ Delivery Standards Grid (see Table 12)]</ref>

Daily cross-country airmail services were introduced in 1939.  Canadian municipal delivery service standards are two days, as seen on the Lettermail Delivery Standards Grid.

Mail sent internationally is known as letter-post. It can only contain paper documents (See "Small Packet" below). From 2015 to 2018, the rate for a standard letter is $1.20 if sent to the United States and $2.50 if sent to any other destination.<ref>{{cite web|url=http://www.canadapost.ca/cpo/mc/business/productsservices/letterpost.jsf|title=Postes Canada – Poste aux lettres à destination des États-Unis et du régime international|access-date=2014-01-07|url-status=dead|archive-url=https://web.archive.org/web/20130521232244/https://www.canadapost.ca/cpo/mc/business/productsservices/letterpost.jsf|archive-date=2013-05-21}}</ref>

===Parcels===
[[File:Canada Post bread rack.jpg|thumb|Parcels at a Canada Post mail processing plant]]

====Domestic====
[[File:Canada Post Tag036.jpg|thumb|An Canada Post mail bag tag denoting it is for the postal service's domestic Xpresspost parcel service.]]
Canada Post offers four domestic parcel services. The rates are based on distance, weight, and size. The maximum acceptable weight is 30&nbsp;kg.

{| class="wikitable"
|+Four domestic parcel services
!Name
!Annotations
|-
|Regular Parcel
|Expected delivery time ranges from 2 to 13 business days, depending on the destination.
|-
|rowspan=2|Expedited Parcel
|Available only to business customers.
|-
|Delivery time ranges from 1 to 13 business days, depending on the destination.
|-
|rowspan=2|Xpresspost
|Is a service for parcels and documents.
|-
|Delivery time ranges from 1 to 2 business days between major centres, and up to 7 business days to more remote areas.
|-
|rowspan=2|Priority
|Is a service for parcels and documents.
|-
|Provides next business day service between major centres, and service within 7 business days to more remote locations.
|}

====International====
=====Small Packet=====
* Air and surface services are available.
* Maximum weight is 1&nbsp;kg (USA) and 2&nbsp;kg (International).
* No on time guarantee
* No ability to make a trace or investigation if it is lost or delayed

=====Expedited Parcel USA=====
*Available for items sent to the United States only.
*Despite its name, does not provide any service guarantee.
*The maximum acceptable weight is 30&nbsp;kg
*It is cheaper than the standard international rate.
*Handed off to the USPS as Priority Mail.

=====Xpresspost-USA and International=====
*Provides speedy and guaranteed delivery to addresses in the United States.
*Provides accelerated delivery to certain countries.
*Maximum weight is 30&nbsp;kg (USA) and 20 to 30&nbsp;kg (depending on the international destination).
*Handed off to the USPS / other postal administrations as Priority Mail Express / EMS.

=====International Parcel=====
* Air and surface service available
* Provides delivery to countries to which Xpresspost is not available
* No on time guarantee

===Direct marketing===
[[File:Canada Post ad mail rack.jpg|thumb|Promotional content to be distributed at a Canada Post mail processing plant.]]

====Personalized mail====
*Promotional mailings targeted to specific residents.
*Minimum quantity of 1,000 articles.

====Neighbourhood mail====
*Consists of printed matter and product samples that are not addressed to specific delivery addresses in Canada, but to specific neighbourhoods or cities.

====Snap Admail====
On September 22, 2014, Canada Post unveiled Snap Admail, an all-in-one online tool that is aimed to support small businesses in the creation and execution of direct-marketing campaigns.<ref name="Snap Admail™">{{cite press release|url=https://www.canadapost.ca/cpo/mc/aboutus/news/pr/2014/2014_snap_admail.jsf|title=Canada Post unveils new all-in-one online direct marketing solution for small business|date=Sep 22, 2014|url-status=dead|archive-url=https://web.archive.org/web/20141111234548/https://www.canadapost.ca/cpo/mc/aboutus/news/pr/2014/2014_snap_admail.jsf|archive-date=2014-11-11}}</ref>

===Store===
[[File:RichmondHillDriveThruParcelCentre.jpg|thumb|A Canada Post drive-thru parcel centre designed.<ref>{{Cite news|url=https://torontosun.com/2015/10/29/canada-post-opens-drive-thru-online-parcel-centre/wcm/430e63d7-e79c-479f-ad09-f2b3d35758e7|title=Canada Post opens drive-thru, online parcel centre|newspaper=Toronto Sun|date=October 29, 2015}}</ref>]]
Canada Post operates a store front that sells a variety of stamps, and postal supplies to the public. The personal shop is focused on nominal postage, shipping supplies, and prepaid envelopes while the collectors shop has a selection of limited edition definitive and commemorative stamps as well as coins.

===Issue of stamps===
[[File:Canada Post Van 5469NH Leonard Cohen Vehicle 53889. 01.jpg|thumb|A delivery truck wrapped in an ad promoting a series of commemorative stamps from Canada Post where [[Leonard Cohen]] is the subject, 2019.]]
Although Canada Post is responsible for stamp design and production, the corporation does not actually choose the subjects or the final designs that appear on stamps.<ref name="stamp"/> That task falls under the jurisdiction of the Stamp Advisory Committee. Their objective is to recommend a stamp program that will have broad-based appeal, regionally and culturally, reflecting Canadian history, heritage, and tradition.<ref name="stamp">Canada's Stamp Details, pp.16–17, January to March 2005, Volume XIV, No. 1</ref>

Before Canada Post calls a meeting of the committee, it also welcomes suggestions for stamp subjects from Canadian citizens. Ideas for subjects that have recently appeared on a stamp are declined. The committee works two years in advance and can approve approximately 20 subjects for each year.<ref name="stamp"/>

Once a stamp subject is selected, Canada Post's Stamp Products group conducts research. Designs are commissioned from two firms, both chosen for their expertise. The designs are presented anonymously to the committee.<ref name="stamp"/> The committee's process and selection policy have changed little in the thirty years since it was introduced.
[[File:Stamp 1971 CAN MiNr0494AxDF pm B002.jpg|thumb|A 1971 [[Queen Elizabeth II definitive stamp (Canada)|definitive stamp of Queen Elizabeth II]]]]
Notable stamps include [[Canadian definitive postage stamps]] like the [[Queen Elizabeth II definitive stamp (Canada)|Queen Elizabeth II definitive stamps]], the [[Canada Post millennium stamps]], and an [[Canadian ice hockey stamps|assortmemt]] of [[Ice hockey in Canada|Ice Hockey]] and [[National Hockey League|NHL]], [[Canadian Football League|CFL]] and [[Canadian Olympic stamps|Olympic stamps]].

===Tracking numbers and barcodes===
{{Further|S10 (UPU standard)}}
Canada Post use 13 digit alphanumeric tracking numbers / barcodes for their pre-printed labels.  Bar codes consist of two letters, followed by eight sequence digits, and a ninth digit which is the check digit. The first two letters are the type of service (RN for registered mail, PG for express post envelopes). The last two characters are the letters CA.  The check digit ignores the letters and only concern itself with the first 8 numeric digits. The scheme is to multiply each of those 8 digits by a different weighting factor, (8 6 4 2 3 5 9 7). Add up the total of all of these multiplications and divide by 11.  The remainder after dividing by 11 gives a number from 0 to 10. Subtracting this from 11 gives a number from 1 to 11.  That result is the check digit, except in the two cases where it is 10 or 11.  If 10 it is then changed to a 0, and if 11 then it is changed to a 5.  The check digit may be used to verify if a barcode scan is correct, or if a manual entry of the barcode is correct. The system of barcode digit checking is referred to as Modulo 11 or Modulus 11 digit calculation.<ref>{{Cite web|url=https://www.canadapost.ca/cpo/mc/assets/pdf/business/3523_en.pdf|title=Registered Mail Envelope Envelope Layout Guide|website=canadapost.ca|archive-url=https://web.archive.org/web/20141116065743/https://www.canadapost.ca/cpo/mc/assets/pdf/business/3523_en.pdf|archive-date=2014-11-16|url-status=dead}}</ref>

Canada Post use 16 digit numeric tracking numbers / barcodes for parcels that originate from a Canada Post post office. The first 7 digits are the reference numbers for the specific post office that the package originated. A Modulus 10 digit calculation is used to verify that the barcode has been read correctly, also referred to as the [[Luhn algorithm]]. USPS and Canada Post both use the same system to verify the barcodes, with a difference that USPS uses a 20 digit numeric tracking number. These types of barcodes are referred to as GS1-128.<ref>{{Cite web|url=http://www.axicon.com/checkdigitcalculator.html|title=Check Digit Calculator{{!}} Check your Barcode|website=www.axicon.com|language=en-GB|access-date=2017-09-14}}</ref>