Editing Phreaking (section)

===Diverters===

Another method of obtaining free phone calls involves the use of "diverters". Call forwarding was not an available feature for many business phone lines in the late 1980s and early 1990s, so they were forced to buy equipment that could do the job manually between two phone lines. When the business would close, they would program the call diverting equipment to answer all calls, pick up another phone line, call their answering service, and bridge the two lines together. This gave the appearance to the caller that they were directly forwarded to the company's answering service.  The switching equipment would typically reset the line after the call had hung up and timed out back to dial tone, so the caller could simply wait after the answering service had disconnected, and would eventually get a usable dial tone from the second line. Phreakers recognized the opportunity this provided, and they would spend hours manually dialing businesses after hours, attempting to identify faulty diverters. Once a phreaker had access to one of these lines, they could use it for one of many purposes. In addition to completing phone calls anywhere in the world at the businesses' expense, they could also dial [[1-900]] phone sex/entertainment numbers, as well as use the line to harass their enemies without fear of being traced. Victimized small businesses were usually required to foot the bill for the long-distance calls, as it was their own private equipment (not phone company security flaws) that allowed such fraud to occur. By 1993, call forwarding was offered to nearly every business line subscriber, making these diverters obsolete. As a result, hackers stopped searching for the few remaining ones, and this method of toll fraud died. Many (different type) of diverters still exist and are actively "phreaked" in the United States as of 2020. It is rare to find a diverter solely used for Answering Service forwarding anymore, but the many other types such as phone-company test numbers and remote PBX DISAs are still used as diverters.{{Citation needed|date=March 2020}}