Editing Amtrak (section)

==Operations==
[[File:Moynihan Train Hall interior.jpg|thumb|New York City's [[Moynihan Train Hall]] at [[Pennsylvania Station (New York City)|Penn Station]], Amtrak's busiest station by boardings]]
[[File:Chicago Union Station, Great Hall.jpg|thumb|[[Chicago Union Station]], Amtrak's busiest station not on the [[Northeast Corridor]] and main hub for long-distance services.]]

===Routes===
{{Main|List of Amtrak routes|List of busiest Amtrak stations|List of major cities in the United States lacking inter-city rail service}}
Amtrak is required by law to operate a national route system.<ref>''Amtrak Reform and Accountability Act of 1997.'' 105th Cong., Senate Report 105-85 (September 24, 1997).</ref> Amtrak has presence in 46 of the 48 contiguous states, as well as the District of Columbia (with only thruway connecting services in [[Wyoming]] and no services in [[South Dakota]]). Amtrak services fall into three groups: short-haul service on the Northeast Corridor, state-supported short-haul service outside the Northeast Corridor, and medium- and long-haul service known within Amtrak as the National Network. Amtrak receives federal funding for the vast majority of its operations including the central spine of the Northeast Corridor as well as for its National Network routes. In addition to the federally funded routes, Amtrak partners with transportation agencies in 18 states to operate other short and medium-haul routes outside of the Northeast Corridor, some of which connect to it or are extensions from it. In addition to its inter-city services, Amtrak also operates commuter services under contract for three public agencies: the [[MARC Train|MARC]] [[Penn Line]] in Maryland, [[Shore Line East]] in Connecticut,<ref>{{cite web |title=Shore Line East |url=https://portal.ct.gov/DOT/Traveler/Rail/SLE |access-date=June 19, 2022 |website=CT.gov - Connecticut's Official State Website |language=en |archive-date=October 5, 2022 |archive-url=https://web.archive.org/web/20221005211910/https://portal.ct.gov/DOT/Traveler/Rail/SLE |url-status=live }}</ref> and [[Metrolink (California)|Metrolink]] in Southern California.

Service on the [[Northeast Corridor]] (NEC), between [[Boston]], and [[Washington, D.C.]], as well as between [[Philadelphia]] and [[Harrisburg, Pennsylvania|Harrisburg]], is powered by [[overhead line]]s; for the rest of the system, diesel-fueled locomotives are used. Routes vary widely in the frequency of service, from three-days-a-week trains on the ''[[Sunset Limited]]'' to several times per hour on the Northeast Corridor.<ref>{{cite web |url=http://www.amtrak.com/train-schedules-timetables |title=Amtrak Train Schedules, Timetables |website=Amtrak.com |access-date=November 23, 2012 |archive-date=November 23, 2012 |archive-url=https://web.archive.org/web/20121123035314/http://www.amtrak.com/train-schedules-timetables |url-status=live}}</ref> For areas not served by trains, [[Amtrak Thruway]] routes provide guaranteed connections to trains via buses, vans, ferries and other modes.<ref name=":3">{{cite web |title=Amtrak Thruway Connecting Services Multiply Your Travel Destinations |url=https://www.amtrak.com/thruway-connecting-services-multiply-your-travel-destinations |url-status=live |archive-url=https://web.archive.org/web/20180404220008/http://www.amtrak.com/thruway-connecting-services-multiply-your-travel-destinations |archive-date=April 4, 2018 |access-date=October 2, 2021 |website=Amtrak |language=en}}</ref>

The most popular and heavily used services are those running on the NEC, including the ''[[Acela]]'' and ''[[Northeast Regional]]''. The NEC runs between Boston and Washington, D.C. via New York City and Philadelphia. Some services continue into [[Virginia]]. The NEC services accounted for 4.4&nbsp;million of Amtrak's 12.2 million passengers in [[fiscal year]] 2021.<ref name=":0" /> Outside the NEC the most popular services are the short-haul corridors in California, the ''[[Pacific Surfliner]]'', ''[[Capitol Corridor]]'', and ''[[San Joaquin (train)|San Joaquins]]'', which are supplemented by an extensive network of connecting buses. Together the California corridor trains accounted for a combined 2.35 million passengers in fiscal year 2021.<ref name=":0" /> Other popular routes include the ''[[Empire Service]]'' between New York City and [[Niagara Falls, New York|Niagara Falls]], via [[Albany, New York|Albany]] and [[Buffalo, New York|Buffalo]], which carried 613.2 thousand passengers in fiscal year 2021, and the ''[[Keystone Service]]'' between New York City and Harrisburg via Philadelphia that carried 394.3 thousand passengers that same year.<ref name=":0" />
[[File:South Station Tower arches Jan 2025.jpg|thumb|204x204px|[[South Station|Boston South Station]], the northern end of the Northeast Corridor]]
Four of the six busiest stations by boardings are on the NEC: [[Pennsylvania Station (New York City)|New York Penn Station]] (first), [[Washington Union Station]] (second), [[30th Street Station|Philadelphia 30th Street Station]] (third), and [[South Station|Boston South Station]] (fifth). The other two are [[Chicago Union Station]] (fourth) and [[Union Station (Los Angeles)|Los Angeles Union Station]] (sixth).<ref name="FY18 profile" />

===On-time performance===
On-time performance is calculated differently for airlines than for Amtrak. A plane is considered on-time if it arrives within 15 minutes of the schedule. Amtrak uses a sliding scale, with trips under {{convert|250|mi}} considered late if they are more than 10 minutes behind schedule, up to 30 minutes for trips over {{convert|551|mi}} in length.<ref name="bts-ontime" />

Outside the Northeast Corridor and stretches of track in Southern California and Michigan, most Amtrak trains run on tracks owned and operated by privately owned freight railroads. [[BNSF Railway|BNSF]] is the largest host to Amtrak routes, with 6.3 million train-miles.<ref name=":1" /> Freight rail operators are required under federal law to give dispatching preference to Amtrak trains. However, Amtrak has accused freight railroads of violating or skirting these regulations, resulting in passenger trains waiting for freight traffic to clear the track.<ref name=":4" />

The railroads' dispatching practices were investigated in 2008,<ref>{{cite web |url=http://www.oig.dot.gov/library-item/3874 |title=Root Causes of Amtrak Train Delays |date=September 8, 2008 |publisher=U.S. Department of Transportation |access-date=February 4, 2010 |url-status=dead |archive-url=https://web.archive.org/web/20100526202602/http://www.oig.dot.gov/library-item/3874 |archive-date=May 26, 2010}}</ref> resulting in stricter laws about train priority. Subsequently, Amtrak's overall on-time performance went up from 74.7% in fiscal 2008 to 84.7% in 2009, with long-distance trains and others outside the NEC seeing the greatest benefit. The ''[[Missouri River Runner]]'' jumped from 11% to 95%, becoming one of Amtrak's best performers. The ''[[Texas Eagle]]'' went from 22.4% to 96.7%, and the ''[[California Zephyr]]'', with a 5% on-time record in 2008, went up to 78.3%.<ref>{{cite web |url=http://www.amtrak.com/servlet/BlobServer?blobcol=urldata&blobtable=MungoBlobs&blobkey=id&blobwhere=1249203347496&blobheader=application%2Fpdf&blobheadername1=Content-disposition&blobheadervalue1=attachment;filename=Amtrak_0909monthly.pdf |title=Monthly Performance Report for September 2009 |date=December 31, 2009 |website=Amtrak |access-date=February 4, 2010 |archive-date=November 6, 2010 |archive-url=https://web.archive.org/web/20101106143804/http://www.amtrak.com/servlet/BlobServer?blobcol=urldata&blobtable=MungoBlobs&blobkey=id&blobwhere=1249203347496&blobheader=application%2Fpdf&blobheadername1=Content-disposition&blobheadervalue1=attachment;filename=Amtrak_0909monthly.pdf |url-status=live}}</ref> However, this improved performance coincided with a general economic downturn, resulting in the lowest freight-rail traffic volumes since at least 1988, meaning less freight traffic to impede passenger traffic.<ref>{{cite web |url=http://www.calculatedriskblog.com/2010/01/rail-traffic-in-2009-lowest-since-at.html |title=Rail Traffic in 2009: Lowest since at least 1988 |date=January 13, 2010 |website=Calculated Risk |access-date=February 7, 2010| archive-url=https://web.archive.org/web/20100117181110/http://www.calculatedriskblog.com/2010/01/rail-traffic-in-2009-lowest-since-at.html| archive-date=January 17, 2010 |url-status=live}}</ref>

In 2018, Amtrak began issuing report cards, grading each host railroad [[Grading in education|similar to students]], based on the railroad's impact to on-time performance. The first report card, issued in March 2018, includes one A (given to [[Canadian Pacific Railway|Canadian Pacific]]) and two Fs (given to [[Canadian National Railway|Canadian National]] and [[Norfolk Southern Railway|Norfolk Southern]]).<ref>{{Cite news|url=https://www.freightwaves.com/news/amtrak-report-card-freight-railroads|title=Amtrak's initial report card on freight railroads ranges from A to a pair of F's|last=Kingston|first=John|date=March 26, 2018|work=Freight Waves|access-date=July 30, 2018|language=en-US|archive-date=July 30, 2018|archive-url=https://web.archive.org/web/20180730110258/https://www.freightwaves.com/news/amtrak-report-card-freight-railroads|url-status=live}}</ref><ref>{{cite web |title=Freight Delays and Your Amtrak Service |url=https://www.amtrak.com/about-amtrak/on-time-performance.html |website=Amtrak |access-date=July 30, 2020 |archive-date=June 13, 2020 |archive-url=https://web.archive.org/web/20200613114402/https://www.amtrak.com/about-amtrak/on-time-performance.html |url-status=live}}</ref> Amtrak's 2020 host report card gives [[Canadian Pacific Railway|Canadian Pacific]] and Canadian National an A, [[BNSF Railway|BNSF]] and [[CSX Transportation|CSX]] a B, [[Union Pacific Railroad|Union Pacific]] a C+, and Norfolk Southern a D−.<ref name=":4">{{cite web |title=Amtrak Host Railroad Report Card 2021 |url=https://media.amtrak.com/wp-content/uploads/2022/03/Host-Railroad-Report-Card-2021-Final-v2.pdf |access-date=January 27, 2023 |archive-date=March 17, 2023 |archive-url=https://web.archive.org/web/20230317172324/https://media.amtrak.com/wp-content/uploads/2022/03/Host-Railroad-Report-Card-2021-Final-v2.pdf |url-status=live }}</ref> Amtrak's 2023 host report card gives [[Canadian Pacific Kansas City]] an A, [[CSX Transportation|CSX]] and [[Canadian National Railway|Canadian National]] a B+, [[BNSF Railway|BNSF]] a B, Norfolk Southern a B-, and [[Union Pacific Railroad|Union Pacific]] a C-.<ref>{{cite web |title=Amtrak Host Railroad Report Card 2023 |url=https://www.amtrak.com/content/dam/projects/dotcom/english/public/documents/corporate/HostRailroadReports/Amtrak-2023-Host-Railroad-Report-Card.pdf |access-date=December 12, 2024}}</ref>

Amtrak's median on-time performance between 2018 and 2023 was 74.5%, reaching a high of 80% in 2020. It was highest on the Northeast Corridor (81.3%). The vast majority of hours of delay, about 57.5% on average, were caused by the host railroad. Long-distance routes performed similarly to the total weighted on time percentage.<ref>{{cite web |date= |title=Amtrak On-Time Performance Trends and Hours of Delay by Cause |url=https://www.bts.gov/content/amtrak-time-performance-trends-and-hours-delay-cause |url-status=live |access-date=November 9, 2024 |website=Bureau of Transportation Statistics |publisher=United States Department of Transportation |archive-date=November 9, 2024 |archive-url=https://web.archive.org/web/20241109133829/https://www.bts.gov/content/amtrak-time-performance-trends-and-hours-delay-cause }}</ref>

===Ridership===
[[File:Annual Amtrak Ridership Graph thru FY2012.svg|thumb|right|Annual ridership by fiscal year 1971–2023]]
Amtrak carried 15.8&nbsp;million<!-- 15,848,327 --> passengers in 1972, its first full year of operation.<ref>{{cite web |url=http://www.narprail.org/cms/index.php/resources/more/amtrak_ridership/ |title=Amtrak Ridership by Fiscal Year |work=[[National Association of Railroad Passengers|NARP]] |access-date=July 10, 2015 |archive-url=https://web.archive.org/web/20120405094313/http://www.narprail.org/cms/index.php/resources/more/amtrak_ridership/ |archive-date=April 5, 2012 |url-status=dead}}</ref> Ridership has increased steadily ever since, carrying a record 32&nbsp;million passengers in [[fiscal year]] (FY) 2019, more than double the total in 1972. For the fiscal year ending on September 30, 2020, Amtrak reported 16.8 million passengers, with the decline resulting from effects of the [[COVID-19 pandemic in the United States|COVID-19 pandemic]].<ref>{{cite web|url=https://media.amtrak.com/wp-content/uploads/2019/11/FY19-Year-End-Ridership.pdf|title=Amtrak FY19 Ridership|website=Amtrak|access-date=September 9, 2020|archive-date=May 28, 2021|archive-url=https://web.archive.org/web/20210528210432/https://media.amtrak.com/wp-content/uploads/2019/11/FY19-Year-End-Ridership.pdf|url-status=live}}</ref><ref>{{cite web|url=http://media.amtrak.com/wp-content/uploads/2020/12/FY20-Year-End-Ridership.pdf|title=Amtrak Route Ridership {{!}} FY20 vs. FY19|website=Amtrak|access-date=May 2, 2021|quote=Fiscal year 2019 ridership previously reported as 32.5 millions has been decreased to 32.0 million to reflect an updated company definition of ridership|archive-date=May 17, 2021|archive-url=https://web.archive.org/web/20210517163829/https://media.amtrak.com/wp-content/uploads/2020/12/FY20-Year-End-Ridership.pdf|url-status=live}}</ref> FY 2021 saw ridership decrease more, with 12.2 million passengers reported.<ref name=":0" /> FY 2022 saw an increase to 22.9 million passengers, further increasing to 28.6 million passengers in FY 2023.<ref>{{cite web |last1=Weinberg |first1=Harrison |title=Capacity's impact shows in Amtrak's fiscal 2022 revenue and ridership: analysis |url=https://www.trains.com/trn/news-reviews/news-wire/capacitys-impact-shows-in-amtraks-fiscal-2022-revenue-and-ridership-analysis/ |website=Trains.com |publisher=Bob Johnston |access-date=November 10, 2022 |archive-date=November 10, 2022 |archive-url=https://web.archive.org/web/20221110182841/https://www.trains.com/trn/news-reviews/news-wire/capacitys-impact-shows-in-amtraks-fiscal-2022-revenue-and-ridership-analysis/ |url-status=live }}</ref><ref>{{Cite web |last=Anderson |first=Kyle |date=November 30, 2023 |title=Amtrak Fiscal Year 2023: Ridership Exceeds Expectations as Demand for Passenger Rail Soars |url=https://media.amtrak.com/2023/11/amtrak-fiscal-year-2023-ridership-exceeds-expectations-as-demand-for-passenger-rail-soars/ |access-date=December 5, 2023 |website=Amtrak Media |language=en-US |archive-date=December 5, 2023 |archive-url=https://web.archive.org/web/20231205161942/https://media.amtrak.com/2023/11/amtrak-fiscal-year-2023-ridership-exceeds-expectations-as-demand-for-passenger-rail-soars/ |url-status=live }}</ref> In FY 2024, Amtrak's  ridership increased to 32.8 million passengers, an all time record.<ref>{{Cite web |date=December 3, 2023 |title=Amtrak Sets All-Time Ridership Record in Fiscal Year 2024 |url=https://media.amtrak.com/2024/12/amtrak-sets-all-time-ridership-record-in-fiscal-year-2024/ |access-date=December 5, 2023 |website=Amtrak Media |language=en-US}}</ref>

===Guest Rewards===
Amtrak's [[loyalty program]], Guest Rewards,<ref name="amtrakrewards" /> is similar to the [[frequent-flyer program]]s of many airlines. Guest Rewards members accumulate points by riding Amtrak and through other activities, and can redeem these points for free Amtrak tickets and other rewards.<ref name="amtrakrewards" />

=== Rail passes ===
Amtrak offers the USA rail pass, valid for 10 segments (rides) in 30 days, and the California rail pass which is valid for 7 days of travel in a period of 21 days.<ref>{{cite web |title=Amtrak Multi-ride & Rail Passes |url=https://www.amtrak.com/multi-ride-rail-passes |website=Amtrak |access-date=March 27, 2024 |archive-date=March 27, 2024 |archive-url=https://web.archive.org/web/20240327044655/https://www.amtrak.com/multi-ride-rail-passes |url-status=live }}</ref>

===Lines===
[[File:A Lake Shore Limited train backing into Chicago Union Station.jpg|thumb|right|In 2009, an Amtrak Lake Shore Limited train backing into [[Chicago]] Union Station]]
[[File:Busiest Amtrak Stations.webp|thumb|Busiest Amtrak Stations]]
Along the NEC and in several other areas, Amtrak owns {{convert|730|mi}} including 17 tunnels consisting of {{convert|29.7|mi|km|sigfig=3}} of track, and 1,186 bridges consisting of {{convert|42.5|mi|km|sigfig=3}} of track. In several places, primarily in New England, Amtrak leases tracks, providing track maintenance and controlling train movements. Most often, these tracks are leased from state, regional, or local governments. The lines are further divided into services. Amtrak owns and operates the following lines:<ref>{{cite web|title=Amtrak's Track |website=Trains.com |url=http://www.trains.com/community/forum/topic.asp?TOPIC_ID=44882 |access-date=November 23, 2005}}{{dead link|date=June 2016|bot=medic}}{{cbignore|bot=medic}}</ref>

* [[Northeast Corridor]]: the Northeast Corridor between Washington, D.C., and [[Boston]] via [[Baltimore]], Philadelphia, [[Newark, New Jersey|Newark]], [[New York City|New York]] and [[Providence, Rhode Island|Providence]] is largely owned by Amtrak (363 of 457 miles),<ref name="FY18 profile" /> working cooperatively with several state and regional commuter agencies.<ref>{{cite web |title=The Amtrak Vision for the Northeast Corridor: 2012 Update Report |url=http://www.amtrak.com/ccurl/453/325/Amtrak-Vision-for-the-Northeast-Corridor.pdf |website=Amtrak |date=July 17, 2012 |access-date=October 16, 2012 |url-status=dead |archive-url=https://web.archive.org/web/20151230065625/https://www.amtrak.com/ccurl/453/325/Amtrak-Vision-for-the-Northeast-Corridor.pdf |archive-date=December 30, 2015}}</ref><ref>{{cite news|last=Nussbaum|first=Paul|title=Amtrak's high-speed Northeast Corridor plan at $151 billion|url=http://articles.philly.com/2012-07-10/news/32602302_1_amtrak-president-joseph-boardman-acela-express-northeast-corridor|access-date=July 23, 2013|newspaper=The Inquirer|date=July 10, 2012|archive-date=March 23, 2016|archive-url=https://web.archive.org/web/20160323014313/http://articles.philly.com/2012-07-10/news/32602302_1_amtrak-president-joseph-boardman-acela-express-northeast-corridor|url-status=dead}}</ref> Between New Haven, Connecticut, and New Rochelle, New York, Northeast Corridor trains travel on the [[Metro-North Railroad]]'s [[New Haven Line]], which is owned and operated by the [[Connecticut Department of Transportation]] and the [[Metropolitan Transportation Authority]].
* [[Philadelphia to Harrisburg Main Line|Keystone Corridor]]: Amtrak owns the 104.2-mile line from Philadelphia to Harrisburg, Pennsylvania.<ref name="FY18 profile" /> As a result of an investment partnership with the [[Pennsylvania|Commonwealth of Pennsylvania]], signal and track improvements were completed in October 2006 that allow all-electric service with a top speed of {{convert|110|mph|km/h}} to run along the corridor.
* [[Empire Connection|Empire Corridor]]: Amtrak owns the {{convert|11|mi|km|sigfig=2}} between New York Penn Station and [[Spuyten Duyvil, Bronx|Spuyten Duyvil, New York]]. In 2012, Amtrak leased the {{convert|94|mi|km|sigfig=3}} between [[Poughkeepsie, New York]], and [[Schenectady, New York]], from owner [[CSX Transportation|CSX]].<ref>{{cite press release|title=Governor Cuomo Announces Hudson Rail Lease – Amtrak/CSX Deal Will Improve Passenger Service, Move Projects Forward|date=December 4, 2012|publisher=Amtrak|location=[[Albany, New York]]|url=http://www.amtrak.com/ccurl/13/26/Amtrak-CSX-Hudson-Line-Release-ATK-12-126.pdf|access-date=December 5, 2012|url-status=dead|archive-url=https://web.archive.org/web/20130330181753/http://www.amtrak.com/ccurl/13/26/Amtrak-CSX-Hudson-Line-Release-ATK-12-126.pdf|archive-date=March 30, 2013}}</ref> In addition, Amtrak owns the tracks across the [[Whirlpool Rapids Bridge]] and short approach sections near it.<ref>{{citation |title=STB Decision Docket No. AB 279 (Sub-No.6X) |url=http://www.stb.dot.gov/decisions/readingroom.nsf/fc695db5bc7ebe2c852572b80040c45f/9ad840a5d32369e285257a4f004b7211?OpenDocument |format=PDF |access-date=September 10, 2013 |archive-date=November 11, 2013 |archive-url=https://web.archive.org/web/20131111031221/http://www.stb.dot.gov/decisions/readingroom.nsf/fc695db5bc7ebe2c852572b80040c45f/9ad840a5d32369e285257a4f004b7211?OpenDocument |url-status=dead}}</ref>
* [[Michigan Line]]: Amtrak acquired the 98 miles of [[Porter, Indiana]] to [[Kalamazoo, Michigan]] section of the former [[Michigan Central Railroad|Michigan Central]] main line from [[Conrail]] in 1976.
* [[New Haven–Springfield Line]]: Amtrak purchased the {{convert|62|mi|km}} between [[New Haven, Connecticut|New Haven]] and [[Springfield, Massachusetts|Springfield]] from Penn Central in 1976.{{Sfn|Karr|2017|pp=86-87}}
* [[Post Road Branch]]: {{convert|12.42|mi|km|sigfig=4}}, [[Castleton-on-Hudson, New York|Castleton-on-Hudson]] to [[Rensselaer, New York]]

In addition to these lines, Amtrak owns station and yard tracks in Chicago, Los Angeles, New Orleans, New York City, [[Oakland, California|Oakland]] (Kirkham Street Yard),<ref>{{CA rail schematics}}</ref> [[Orlando, Florida|Orlando]], [[Portland, Oregon]], [[Seattle]], [[Philadelphia]], and Washington, D.C. Amtrak leases station and yard tracks in [[Hialeah, Florida|Hialeah]], near Miami, Florida, from the State of Florida.{{citation needed|date=July 2015}}

Amtrak owns New York Penn Station, Philadelphia 30th Street Station, Baltimore Penn Station and Providence Station. It also owns Chicago Union Station, formerly through a wholly owned subsidiary, the [[Chicago Union Station Company]] until absorbed by Amtrak in 2017. Through the [[Washington Terminal Company]], in which it owns a 99.7 percent interest, it owns the rail infrastructure around [[Washington Union Station]]. It holds a 99% interest in 30th Street Limited, a partnership responsible for redeveloping the area in and around 30th Street Station.<ref>{{cite web|url=http://www.secinfo.com/dRqWm.3113.htm|title=SEC Info - A/P I Deposit Corp - 'S-3' on 1/11/02|website=secinfo.com|access-date=May 20, 2020|archive-date=September 4, 2009|archive-url=https://web.archive.org/web/20090904011845/http://www.secinfo.com/dRqWm.3113.htm|url-status=dead}}</ref> Amtrak also owns Passenger Railroad Insurance.<ref>{{cite web |title=Email FS - FY02 |url=http://www.amtrak.com/pdf/02financial.pdf |website=Amtrak |access-date=November 23, 2005 |archive-url=https://web.archive.org/web/20080624184931/http://www.amtrak.com/pdf/02financial.pdf |archive-date=June 24, 2008}}</ref>

=== Service lines ===
{{See also|Long-distance Amtrak routes|label 1=Long Distance Service Line}}
Amtrak organizes its business into six "service lines", which are treated like divisions at most companies.<ref>{{Cite web |title=FY 2022-2027 Service and Asset Line Plans |url=https://www.amtrak.com/content/dam/projects/dotcom/english/public/documents/corporate/businessplanning/Amtrak-Service-Asset-Line-Plans-FY22-27.pdf |location=Washington |publisher=Amtrak |access-date=January 27, 2023 |archive-date=April 12, 2022 |archive-url=https://web.archive.org/web/20220412012322/https://www.amtrak.com/content/dam/projects/dotcom/english/public/documents/corporate/businessplanning/Amtrak-Service-Asset-Line-Plans-FY22-27.pdf |url-status=live }}</ref>

There are three operating service lines: Northeast Corridor, which operates Amtrak's high-speed Acela and Northeast Regional trains; State Supported, which provides service on corridor routes of less than 750 miles and are funded entirely by state governments since 2008;<ref>{{cite web | url= https://leginfo.legislature.ca.gov/faces/billAnalysisClient.xhtml?bill_id=202320240SB1098 | title= Senate Floor Analysis -- An act to add Sections 14072.8 and 14072.10 to, and to add and repeal Section 14072.6 of, the Government Code, relating to transportation. | author= California State Senate Rules Committee | date= August 27, 2024 | publisher= [[California Office of Legislative Counsel]] | access-date= September 30, 2024 | archive-date= November 30, 2024 | archive-url= https://web.archive.org/web/20241130202055/https://leginfo.legislature.ca.gov/faces/billAnalysisClient.xhtml?bill_id=202320240SB1098 | url-status= live }}</ref> and [[Amtrak Long Distance|Long Distance]], which operates routes over 750 miles and receives financial support from the federal government.

Additionally there are three service lines involved in activities other than operating Amtrak trains. They are: Ancillary, which includes operating commuter trains under contract, establishing Amtrak Thruway connecting services, operating charter trains, and hauling private railcars; Real Estate & Commercial which manages property owned by Amtrak, including leasing space to other businesses inside stations; and Infrastructure Access/Reimbursable which charges other railroads for access to Amtrak owned tracks and performs work that can be reimbursed by other railroads or state governments. Net revenue generated by these service lines is used to fund Amtrak's other operations.