Editing Sales (section)

==={{Visible anchor|Inside sales}} vs. {{Visible anchor|outside sales}}===
In the United States, the [[Fair Labor Standards Act]] defines outside sales representatives as "employees [who] sell their employer's products, services, or facilities to customers away from their employer's place(s) of business, in general, either at the customer's place of business or by selling door-to-door at the customer's home" while defining those who work "from the employer's location" as inside sales.<ref>{{cite web|url=http://www.dol.gov/elaws/esa/flsa/overtime/s1.htm |title=elaws - FLSA Overtime Security Advisor |publisher=[[United States Department of Labor]] |access-date=2011-05-25 |archive-date=2011-10-06 |url-status=dead |archive-url=https://web.archive.org/web/20111006052431/http://www.dol.gov/elaws/esa/flsa/overtime/s1.htm}}</ref> Inside sales generally involves attempting to [[closing (sales)|close business]] primarily over the phone via [[telemarketing]], while outside sales (or "field" sales) will usually involve initial phone work to book sales calls at the potential buyer's location to attempt to close the deal in person. Some companies have an inside sales department that works with outside representatives and book their appointments for them. Inside sales sometimes refers to [[upselling]] to existing customers.<ref name="Upselling">{{cite web|last1=Low|first1=Jerry|title=Quick Tips For Upselling and Cross Selling|url=https://www.business.com/articles/quick-tips-for-upselling-and-cross-selling/|access-date=28 January 2020|website=Business.com|archive-date=28 January 2020|archive-url=https://web.archive.org/web/20200128144806/https://www.business.com/articles/quick-tips-for-upselling-and-cross-selling/|url-status=live}}</ref>