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===Terminal=== The passenger terminal covers {{convert|265000|m2|}}.<ref name="bredal42" /> The airport has 72 gates, of which 44 are bridge-connected and 28 are remote stands.<ref name="bredal42" /> The original west wing of the terminal contains the domestic A-gates. The west wing also connects to the south pier that contains the eight B-gates, all of which lack jet bridges. This south pier was constructed in 2012 to compensate for the gates lost while the north pier was being built, and was intended for demolition after five years,<ref>{{Cite news |last=Fonbæk |first=Dag |date=31 August 2012 |title=Hurra, nå slipper du å busse til flyet på Gardermoen! |language=no |publisher=VG |url=http://www.vg.no/forbruker/reise/reiseliv/hurra-naa-slipper-du-aa-busse-til-flyet-paa-gardermoen/a/10060201/ |access-date=15 June 2014}}</ref> but in 2018 a [[moving walkway]] to the pier was installed and Avinor expressed its intention to make the pier permanent.<ref>{{Cite news |last=Flaatten |first=Camilla |date=12 October 2018 |title=Denne gaten på Oslo Lufthavn er hatet og fryktet. Nå er det håp i vente |language=Norwegian |work=Aftenposten |url=https://www.aftenposten.no/reise/i/AdbjlE/denne-gaten-paa-oslo-lufthavn-er-hatet-og-fryktet-naa-er-det-haap-i-vent |access-date=29 March 2022}}</ref> In 2024, the airport started using the south pier for early morning international Schengen area flights. When configured for international flights, the gates are numbered G1 to G8 and accessed by shuttle bus from the international area of the terminal.<ref>{{cite web |url=https://avinor.no/en/airport/oslo-airport/plan-your-trip/g-gates/ |title=G-GATES |author=<!--Not stated--> |date= |website=avinor.no |publisher=Avinor |access-date=31 May 2024 |quote=}} </ref> The north pier, containing 11 gates, was opened in 2017.<ref>{{Cite web |title=New Avinor Oslo Airport officially open |url=http://www.mynewsdesk.com/uk/oslo-lufthavn/pressreleases/new-avinor-oslo-airport-officially-open-1937285 |access-date=8 October 2018 |website=Mynewsdesk.com |archive-date=19 August 2017 |archive-url=https://web.archive.org/web/20170819190638/https://www.mynewsdesk.com/uk/oslo-lufthavn/pressreleases/new-avinor-oslo-airport-officially-open-1937285 |url-status=dead }}</ref> It was also the first terminal in the world to receive an "excellent" [[BREEAM]] rating.<ref name=":0" /> This terminal uses recycled snow from the runways to recover energy for heating and cooling.<ref name=":1" /><ref name="archdaily.com">{{Cite web |date=2017-05-16 |title=Oslo Airport Expansion / Nordic Office of Architecture |url=https://www.archdaily.com/871206/oslo-airport-expansion-nordic-nil-office-of-architecture |access-date=2023-11-06 |website=ArchDaily |language=en-US}}</ref> Nine of the gates are configurable as either domestic C-gates or international [[Schengen area]] D-gates. The two northernmost gates are international D-gates only. Passengers using the north pier are directed to the top floor for domestic flights or the lower floor for international flights.<ref>{{Cite news |last=Mikalsen |first=Knut-Erik |date=27 April 2017 |title=Nå kan Oslo lufthavn ta imot 7 millioner flere reisende |language=Norwegian |trans-title=Now Oslo Airport can handle 7 million more passengers |work=Stavanger Aftenblad |url=https://www.aftenbladet.no/okonomi/i/rxmMK/naa-kan-oslo-lufthavn-ta-imot-7-millioner-flere-reisende |access-date=31 March 2022}}</ref> The east pier of the original terminal is for international flights. The gates for Schengen area flights are E-gates while the F-gates for the non-Schengen area are at the easternmost end of the terminal.<ref>{{Cite web |title=Map – Avinor |url=https://avinor.no/en/airport/oslo-airport/plan-your-trip/map/ |access-date=1 May 2018 |website=Avinor.no |language=en}}</ref> An expansion to the non-Schengen end of the east pier was opened during the summer of 2022.<ref>{{Cite web |title=UTVIDELSE NON-SCHENGEN |url=https://avinor.no/konsern/flyplass/oslo/utbygging/utvidelse-non-schengen/ |access-date=7 December 2022 |website=Avinor.no |language=Norwegian}}</ref> Four gates near the end of the east pier are flexigates where doors can be opened or closed to switch between Schengen and non-Schengen flights.<ref>{{Cite web |title=Oslo Lufthavn |url=http://www.osl.no/tridionimages/OSL_kart_juli_2013_tcm181-148496.pdf |access-date=10 May 2015 |website=Avinor.no}}</ref> EU controllers have been somewhat skeptical of the Schengen/non-Schengen flexigates, and there were a few incidents where the wrong doors were opened so that passengers who should have gone through the [[border control]] did not.<ref>{{Cite news |date=18 July 2001 |title=Polakker ankom uten kontroll |language=no |publisher=Verdens Gang |url=http://www.vg.no/nyheter/innenriks/artikkel.php?artid=9000793 |access-date=10 June 2011}}</ref> A notable feature of the airport is that it is "silent", so announcements for flights are only made in the immediate vicinity of the gate.<ref>Bredal, 1998: 188–190</ref> Many international passengers connecting to domestic flights have to pick up their luggage, show it to customs and check in the luggage again. Some transit passengers avoid Oslo Airport and look for other routing options because of this.{{Citation needed|date=December 2022}} The process of clearing customs before connecting from an international to a domestic flight is not unique for Oslo Airport, as it is the same process used at international airports in the United States and some other countries.<ref>{{Cite news |title=Customs May Be Simplified |language=no |work=Aftenbladet.no |url=http://www.aftenbladet.no/innenriks/okonomi/Tollklarering-kan-bli-enklere-2865876.html |archive-url=https://archive.today/20120720214016/http://www.aftenbladet.no/innenriks/okonomi/Tollklarering-kan-bli-enklere-2865876.html |url-status=dead |archive-date=20 July 2012 }}</ref> Most passengers whose inbound flight is with SAS, Norwegian or Widerøe and who are connecting on a through ticket can instead use the domestic transfer customs process that avoids this, although certain flight origins are excluded.<ref>{{Cite web |last=<!--Not stated--> |title=Domestic transfer |url=https://avinor.no/en/airport/oslo-airport/plan-your-trip/transfer/domestic-transfer |access-date=29 March 2022 |website=Avinor.no |publisher=Avinor}} </ref> About half the airport operator's income is from retail revenue. There are 20 restaurants providing food or drink service, stores and other services including banks and a post office. In all, {{convert|8000|m2}} are used for restaurants, stores and non-aviation services.<ref name="oslinfo">{{Cite web |title=Facts and figures |url=http://www.osl.no/en/osl/aboutus/_press/30_Facts+and+figures |url-status=dead |archive-url=https://web.archive.org/web/20111129044832/http://www.osl.no/en/osl/aboutus/_press/30_Facts+and+figures |archive-date=29 November 2011 |access-date=16 April 2012 |publisher=Oslo Lufthavn AS}}</ref><ref name="oslshop">{{Cite web |title=Shops and dining |url=http://www.osl.no/en/osl/shopsanddining |access-date=16 April 2012 |publisher=Oslo Lufthavn AS}}</ref> The departure [[duty-free shop]] is {{convert|1530|m2}} and the largest in Europe. The shop is located in front of the international concourse, taking up a large part of the terminal's width.<ref>{{Cite news |last=Von Hanno Brockfield |first=Johan |date=19 April 2009 |title=Her åpner Europas største tax-free |language=no |publisher=[[Aftenposten]] |url=http://www.aftenposten.no/forbruker/article1038059.ece |url-status=dead |access-date=26 May 2009 |archive-url=https://web.archive.org/web/20110604135856/http://www.aftenposten.no/forbruker/article1038059.ece |archive-date=4 June 2011 |orig-year=12 May 2005}}</ref> The airport has attempted to funnel all passengers through the duty-free shop.<ref>{{Cite news |last=Mikalsen |first=Knut-Erik |date=6 September 2008 |title=Her går du rett i taxfree-fella |language=no |publisher=[[Aftenposten]] |url=http://www.aftenposten.no/reise/article2637154.ece |url-status=dead |access-date=26 May 2009 |archive-url=https://web.archive.org/web/20081026115604/http://www.aftenposten.no/reise/article2637154.ece |archive-date=26 October 2008}}</ref> Signs put up to hinder passengers from walking outside the duty-free were removed after criticism in 2008.<ref>{{Cite news |last=Mikalsen |first=Knut-Erik |date=8 September 2008 |title=Taxfree-fellen blir fjernet |language=no |publisher=[[Aftenposten]] |url=http://www.aftenposten.no/reise/nyheter/article2641640.ece |url-status=dead |access-date=26 May 2009 |archive-url=https://web.archive.org/web/20081013110432/http://www.aftenposten.no/reise/nyheter/article2641640.ece |archive-date=13 October 2008}}</ref><ref>{{Cite news |last=Mikalsen |first=Knut-Erik |date=28 September 2008 |title=Taxfree-fellen er fjernet |language=no |publisher=[[Aftenposten]] |url=http://www.aftenposten.no/reise/nyheter/article2675767.ece |url-status=dead |access-date=26 May 2009 |archive-url=https://web.archive.org/web/20090201180434/http://www.aftenposten.no/reise/nyheter/article2675767.ece |archive-date=1 February 2009}}</ref> Arriving passengers have access to a smaller duty-free shop in the baggage claim area. In addition to the main terminal, the airport operates a VIP lounge for the [[Norwegian royal family]], members of the Norwegian government and members of foreign royal families and governments.<ref>{{Cite news |date=31 January 2012 |title=Skuddsikker terminal for de viktige |language=no |publisher=Dagens næringsliv |url=http://www.dn.no/forsiden/politikkSamfunn/article2320705.ece |access-date=17 April 2012}}</ref> The [[General aviation|General aviation terminal]], located on the west side of the airport, services GA-aircraft, [[Business jet|executive jet]]s and ambulance aircraft.<ref>Bredal, 1998: 194–195</ref> The cargo terminal is located just southwest of the main terminal and has seven gates for cargo aircraft.<ref name="bredal42" />
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