Editing Gramm–Leach–Bliley Act (section)

====Consumer vs. customer defined====
The ''Gramm–Leach–Bliley Act'' defines a "consumer" as
:"an individual who obtains, from a financial institution, financial products or services which are to be used primarily for personal, family, or household purposes, and also means the legal representative of such an individual." (See {{usc|15|6809(9)}}.)

A customer is a consumer that has developed a relationship with privacy rights protected under the ''GLB''. A customer is not someone using an automated teller machine (ATM) or having a check cashed at a cash advance business. These are not ongoing relationships like a customer might have—i.e., a [[mortgage loan]], tax advising, or credit financing. A business is not an individual with personal nonpublic information, so a business cannot be a customer under the ''GLB''. A business, however, may be liable for compliance to the ''GLB'' depending upon the type of business and the activities utilizing individual's personal nonpublic information.

{{blockquote|Definition: A "consumer" is an individual who obtains or has obtained a financial product or service from a financial institution that is to be used primarily for personal, family, or household purposes, or that individual's legal representative.

Examples of consumer relationships:
* Applying for a loan
* Obtaining cash from a foreign ATM, even if it occurs on a regular basis
* Cashing a check with a check-cashing company
* Arranging for a wire transfer<ref name=ftcoutline>{{cite web|title=The Gramm–Leach–Bliley Act Privacy of Consumer Financial Information|url=http://www.ftc.gov/privacy/glbact/glboutline.htm|work=Federal Trade Commission Bureau of Consumer Protection Division of Financial Practices|publisher=FTC|access-date=25 October 2011|author=FTC|author-link=Federal Trade Commission|date=June 18, 2001|url-status=live|archive-url=https://web.archive.org/web/20111031133633/http://www.ftc.gov/privacy/glbact/glboutline.htm|archive-date=31 October 2011}}</ref>}}

{{blockquote|Definition: A "customer" is a consumer who has a "customer relationship" with a financial institution. A "customer relationship" is a continuing relationship with a consumer.

Examples of establishing a customer relationship:
* Opening a credit card account with a financial institution
* Entering into an automobile lease (on a non-operating basis for an initial lease term of at least 90 days) with an automobile dealer
* Providing personally identifiable financial information to a broker in order to obtain a mortgage loan
* Obtaining a loan from a mortgage lender
* Agreeing to obtain tax preparation or credit counseling services

"Special Rule" for Loans: The customer relationship travels with ownership of the servicing rights.<ref name=ftcoutline/>}}