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==Qualifications== ===Training=== Minimum entry requirements for a career as a flight attendant is usually the completion of the [[Twelfth grade|final year of high school]]; e.g. the [[International Baccalaureate]]. Many prospective attendants have a post-secondary school [[diploma]] in an area such as tourism and a number hold [[Academic degree|degrees]] having worked in other occupations, often as teachers. Graduates holding degrees, including those with studies in one or more [[foreign language]]s, [[communication studies]], [[business studies]], [[public relations]] or [[nursing]] can be favoured by employers.<ref>{{cite web |title=How to become a Flight Attendant |url=https://www.gooduniversitiesguide.com.au/careers-guide/flight-attendant |publisher=Good Universities Guide |access-date=31 January 2024 |date=2024 |quote=...Education level Advanced Diploma/Diploma: 17.6% Bachelor degree: 15.7% Certificate III/IV: 17.3% Post Graduate/Graduate Diploma or Graduate Certificate: 2.5% Year 10 and below: 5.2% Year 11: 4.2% Year 12: 37.5% |archive-date=31 January 2024 |archive-url=https://web.archive.org/web/20240131011216/https://www.gooduniversitiesguide.com.au/careers-guide/flight-attendant |url-status=live}}</ref><ref>{{cite web |title=Flight Attendants |url=https://vault.com/professions/flight-attendants/requirements |publisher=First Hand |access-date=31 January 2024 |date=2024 |quote=Although there is no specific major that will prepare you for a career as a flight attendant, degrees in hospitality, tourism, public relations, business, communications, psychology, sociology, nursing, anthropology, police or fire science, and education are all good choices. A business degree with an emphasis in customer service or public relations is another excellent option. If you are especially interested in international flights, you might consider getting a degree in a foreign language. |archive-date=31 January 2024 |archive-url=https://web.archive.org/web/20240131034414/https://vault.com/professions/flight-attendants/requirements |url-status=live}}</ref> Flight attendants are normally trained in the [[airline hub|hub]] or headquarters city of an airline over a period that may run from four weeks to six months, depending on the country and airline. The main focus of training is safety, and attendants are evaluated for each type of aircraft in which they work. One of the most elaborate training facilities was [[Breech Academy]], which [[Trans World Airlines]] (TWA) opened in 1969 in [[Overland Park, Kansas]]. Other airlines also sent their attendants to the school. However, during the fare wars, the school's viability declined and it closed around 1988. Safety training includes, but is not limited to: emergency passenger evacuation management, use of [[evacuation slide]]s / life rafts, in-flight [[firefighting]], [[first aid]], [[Cardiopulmonary resuscitation|CPR]], [[defibrillation]], ditching/emergency landing procedures, [[Uncontrolled decompression|decompression emergencies]], [[crew resource management]], and security. In the United States, the [[Federal Aviation Administration]] requires flight attendants on aircraft with 20 or more seats and used by an air carrier for transportation to hold a ''Certificate of Demonstrated Proficiency''. It shows that a level of required training has been met. It is not limited to the air carrier at which the attendant is employed (although some initial documents showed the airlines where the holders were working), and is the attendant's personal property. It does have two ratings, Group 1 and Group 2 (listed on the certificate as "Group I" and "Group II"). Either or both of these may be earned depending upon the general type of aircraft, ([[Propeller (aeronautics)|propeller]] or [[turbojet]]), on which the holder has trained.<ref>{{cite web |url=http://www.faa.gov/other_visit/aviation_industry/airline_operators/airline_safety/info/all_infos/media/2008/FACert.pdf |title=Flight Attendant Certificate of Demonstrated Proficiency |publisher=faa.gov |access-date=22 October 2008 |archive-date=12 September 2022 |archive-url=https://web.archive.org/web/20220912183859/https://www.faa.gov/other_visit/aviation_industry/airline_operators/airline_safety/info/all_infos/media/2008/facert.pdf |url-status=live}}</ref> There are also training schools, not affiliated with any particular airline, where students generally not only undergo generic, though otherwise practically identical, training to flight attendants employed by an airline, but also take curriculum modules to help them gain employment. These schools often use actual airline equipment for their lessons, though some are equipped with full simulator cabins capable of replicating a number of emergency situations. In some countries, such as France, a [[Academic degree|degree]] is required, together with the ''[[Certificat de formation à la sécurité]]'' (Safety training certificate).<ref>{{in lang|fr}}[http://www.developpement-durable.gouv.fr/IMG/pdf/CFS_presentation-2.pdf Certificat de Formation à la Sécurité] {{webarchive|url=https://web.archive.org/web/20121004002601/http://www.developpement-durable.gouv.fr/IMG/pdf/CFS_presentation-2.pdf |date=4 October 2012}}</ref> ===Language=== [[Multilingualism|Multilingual]] flight attendants are often in demand to accommodate international travellers. The languages most in demand, other than English, are French, Russian, Hindi, Spanish, Mandarin, Cantonese, Bengali, Japanese, Arabic, German, Portuguese, Italian, and Turkish.<ref>{{cite news|title=Flight Attendant Jobs for Second Language Speakers|url=http://blog.airlinecareer.com/2009/06/flight-attendant-jobs-for-second.html|access-date=9 February 2013|archive-date=11 May 2013|archive-url=https://web.archive.org/web/20130511004709/http://blog.airlinecareer.com/2009/06/flight-attendant-jobs-for-second.html}}</ref> In the United States, airlines with international routes pay an additional stipend for language skills on top of flight pay, and some airlines hire specifically for certain languages when launching international destinations. [[Carole Middleton]] recalled when interviewed in 2018 that "you had to be able to speak another language" when working in the industry in the 1970s.<ref>{{cite news |title=Life Really is Normal - most of the time! |url=https://www.pressreader.com/uk/the-daily-telegraph-telegraph-magazine/20181201/282475709892582 |access-date=31 January 2024 |publisher=UK Daily Telegraph |date=1 December 2018 |quote="You had to be able to speak another language' |archive-date=6 December 2018 |archive-url=https://web.archive.org/web/20181206150924/https://www.pressreader.com/uk/the-daily-telegraph-telegraph-magazine/20181201/282475709892582 |url-status=live}}</ref> ===Height=== Most airlines have height requirements for safety reasons, making sure that all flight attendants can reach overhead safety equipment. Typically, the acceptable height for this is over {{cvt|152|cm}} but under {{cvt|185|cm}} tall. Regional carriers using small aircraft with low ceilings can have height restrictions.<ref>{{cite web| url= https://careers.airnz.co.nz/customers/flight_attendants| archive-url= https://archive.today/20121220105358/https://careers.airnz.co.nz/customers/flight_attendants | archive-date= 20 December 2012| title= Becoming a Flight Attendant – Air New Zealand| access-date= 22 October 2010}}</ref> Some airlines, such as [[EVA Air]], have height requirements for purely [[Aesthetics|aesthetic]] purposes.
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