Editing Qantas (section)

===Industrial disputes and 2011 grounding of fleet===
{{main|2011 Qantas industrial disputes}}

In response to ongoing industrial unrest over failed negotiations involving three unions (the [[Australian Licensed Aircraft Engineers Association]] (ALAEA), the [[Australian and International Pilots Association]] (AIPA) and the [[Transport Workers Union of Australia]] (TWU)), the company grounded its entire domestic and international fleet from 5&nbsp;pm [[Time in Australia|AEDT]] on 29 October 2011, and employees involved would be [[Lockout (industry)|locked out]] from 8&nbsp;p.m. AEDT on 31 October 2011.<ref>{{cite news|title=Qantas suspends operations after locking out striking employees|first=Siva|last=Govindasamy|location=Singapore|publisher=[[Flightglobal]]|date=29 October 2011|url=http://www.flightglobal.com/news/articles/qantas-suspends-operations-after-locking-out-striking-employees-364045/|archive-url=https://web.archive.org/web/20130128130737/http://www.flightglobal.com/news/articles/qantas-suspends-operations-after-locking-out-striking-employees-364045/|url-status=live|archive-date=28 January 2013}}</ref> However, in the early hours of 31 October, [[Fair Work Australia]] ordered that all industrial action taken by Qantas and the involved trade unions be terminated immediately.<ref name="Qfair">{{cite news|title=Qantas to fly again after Fair Work terminates dispute|first=Simon|last=Lauder|work=[[ABC News (Australia)|ABC News]]|date=31 October 2011|url=http://www.abc.net.au/news/2011-10-31/qantas-action-terminated-fair-work-rules/3609158|archive-url=https://web.archive.org/web/20121229045522/http://www.abc.net.au/news/2011-10-31/qantas-action-terminated-fair-work-rules/3609158|url-status=live|archive-date=29 December 2012}}</ref> The order was requested by the federal government amid fears that an extended period of grounding would do significant damage to the national economy, especially the tourism and mining sectors.<ref name="Qfair" /> It was reported that the grounding would have had a daily financial impact of A$20&nbsp;million, and affected an estimated 68,000 customers worldwide.<ref>{{cite news|title=Qantas grounds fleet over labor dispute|publisher=CNN|date=29 October 2011|url=https://edition.cnn.com/2011/10/29/world/asia/australia-qantas/index.html|archive-url=https://web.archive.org/web/20131113105010/http://edition.cnn.com/2011/10/29/world/asia/australia-qantas/index.html|url-status=live|archive-date=13 November 2013}}</ref>

In 2021, the Transport Workers Union took Qantas to court, over the dismissal of 1,685 baggage handlers and cleaners during the COVID-19 pandemic, whose roles were later outsourced.<ref>{{cite web|url=https://australianaviation.com.au/2021/07/breaking-twu-wins-landmark-outsourcing-case-against-qantas/|title=TWU wins landmark outsourcing case against Qantas|date=30 July 2021|website=Australian Aviation|access-date=7 September 2023}}</ref> The TWU argued that the airline's actions contravened the [[Fair Work Act 2009|Fair Work Act]]. Qantas claimed it had to make the cuts to ensure the company's survival during the pandemic. In July 2021, the [[Federal Court of Australia]] ruled in favour of the TWU. Qantas lost an appeal in May 2022. The case moved to the [[High Court of Australia]] in May 2023.<ref>{{cite web|url=https://www.abc.net.au/news/2023-05-09/high-court-hear-qantas-and-transport-workers-union-battle/102317516|title=High Court to hear battle between Qantas and Transport Workers' Union over ground crew outsourcing|date=9 May 2023|website=ABC.net.au|access-date=7 September 2023}}</ref><ref>{{cite web|url=https://australianaviation.com.au/2023/05/qantas-last-ditch-high-court-outsourcing-appeal-begins-today|title=Qantas last ditch high court outsourcing appeal begins today|date=9 May 2023|website=Australian Aviation|access-date=7 September 2023}}</ref> In September 2023, the High Court ruled against Qantas, upholding the original Federal Court decision and leaving the airline liable for compensation. After the verdict, Qantas issued an apology to the sacked workers.<ref>{{cite web|url=https://www.abc.net.au/news/2023-09-13/high-court-rules-in-qantas-twu-battle-over-ground-crew-staff/102848684|title=Qantas loses High Court appeal over sacking of 1,700 baggage handlers and cleaners during COVID-19 pandemic|date=13 September 2023|website=ABC.net.au|access-date=13 September 2023}}</ref>