Editing Leadership (section)

===Management===
The terms "[[management]]" and "leadership" have, in the organizational context, been used both as synonyms and with clearly differentiated meanings. However Bennis and Nanus were clear in their distinction in their frequently quoted phrase "Managers are people who do things right and leaders are people who do the right thing".<ref>{{cite book |last1=Bennis |first1=W. G. |last2=Nanus |first2=B |title=Leaders: The strategies for taking charge |date=1985 |publisher=Harper & Row |location=New York |page=221}}</ref> 

[[John Kotter]] makes a clear distinction between management and leadership. He defines management as the structured, process-driven approach to ensuring an organization consistently delivers quality products and services efficiently, despite the complexity of operations. Whereas leadership is the forward-looking drive to inspire change, seize opportunities, and empower people at all levels through vision and behavior, rather than relying on a few individuals at the top.<ref>{{Cite web|url=https://web.archive.org/web/20130115140727/http://blogs.hbr.org/kotter/2013/01/management-is-still-not-leadership.html|title=Management Is (Still) Not Leadership|date=9 Jan 2013|access-date=30 Apr 2025|publisher=Harvard Business Review|last=Kotter|first=John|author-link=John Kotter}}</ref>

Debate is common about whether the use of these terms should be restricted, and reflects an awareness of the distinction made by Burns between "transactional" leadership (characterized by emphasis on procedures, contingent reward, and management by exception) and "transformational" leadership (characterized by charisma, personal relationships, and creativity).<ref name="Burns"/> The role of leader is one in which one can try to deal with trust issues and issues derived from lacking trust.<ref>{{Cite journal |last=Sivunen |first=Anu |date=2006 |title=Strengthening Identification with the Team in Virtual Teams: The Leaders' Perspective |url=https://link.springer.com/article/10.1007/s10726-006-9046-6 |journal=Group Decision and Negotiation |language=en |volume=15 |issue=4 |pages=345–366 |doi=10.1007/s10726-006-9046-6 |s2cid=154964294 |issn=0926-2644}}</ref>