Editing Telecommunications in Finland (section)

=== Digital public services ===
Finland has established itself as a leader in digital public services within the EU, as evidenced by the DESI 2022 report, which notes that 92% of Finnish [[internet users]] engage with [[E-government in Europe|e-government]] services compared to the EU average of 65%. This high level of engagement is attributed to Finland's progress in digital services, as seen in the My Kanta portal, which promotes [[digital health]] by providing citizens with secure access to their medical records and health services online.<ref name=":0" />

In the areas of [[open data]] and [[artificial intelligence]] (AI), Finland achieves scores of 90 and 93 out of 100 for providing digital services to citizens and businesses, respectively, surpassing the EU averages of 75 and 82. An example of Finland's application of AI to enhance public services is the AuroraAI program, which is designed to facilitate personalized access to a range of public services. Additionally, Finland is enhancing its digital identity infrastructure to offer a secure, unified electronic identification system, improving access to digital services across sectors. The Ministerial Working Group on "Digitalisation, Data Economy, and Public Administration" is tasked with both advancing and safeguarding Finland's digital framework, which includes a focus on [[cybersecurity]].<ref name=":0" />