Editing Mobico Group (section)

===Operational safety concerns===
On 3 January 2007, a speeding National Express coach overturned on the [[M4 motorway|M4]]/[[M25 motorway|M25]] slip road, leaving three passengers dead. The driver was jailed for five years.<ref>{{cite news |date=5 January 2007 |title=Safety questions begin after motorway coach crash leaves two dead and up to 60 injured |work=The Guardian |url=https://www.theguardian.com/uk/2007/jan/05/transport.world |access-date=10 April 2016}}</ref>

In July 2009, a junior transport minister, the [[Gillingham (UK Parliament constituency)|Gillingham]] MP [[Paul Clark (British politician)|Paul Clark]], listed a series of concerns to National Express in a letter following a meeting with an employee of National Express East Coast who lives in his constituency. The worker claimed that, due to reduced maintenance checks, some trains were in use with defective brakes, an allegation that was strongly denied by the company, which stated it would "never compromise on safety". He wrote: "As a result of reduced maintenance checks, 'some long-haul sets [trains] are in use with brake defects'. Increasing cuts in staff combined with an increasing pressure to ensure that trains run safely has resulted in fears among staff that a major accident is 'just around the corner'." Passengers, he added, "have been 'poisoned' as a result of coffee machines not being cleaned correctly, with cleaning fluids left in situ". The minister said he was "shocked and appalled at the information with which I've been provided. You will understand that these allegations are exceptionally serious".<ref name="Accident">{{cite news |last=Teather |first=David |date=27 July 2009 |title=National Express's east coast line is 'an accident waiting to happen' |work=The Guardian |location=London |url=https://www.theguardian.com/business/2009/jul/06/national-express-safety-warning |access-date=27 July 2009}}</ref>

School bus drivers in the US have raised concerns about the safety of the buses run by Durham, a subsidiary of National Express, and the second-largest operator of school bus services in North America. According to representatives of Durham bus drivers, fluid leaks, tyres that need to be replaced, black mould and non-functional emergency equipment are regular concerns, whilst workers continued to operate buses while sick because they cannot afford to miss a day of work and drivers are not paid for all the time they work.<ref>{{cite web |last=Deniz |first=Kara |title=Durham School Bus Drivers Speak Out About Safety, Human Rights Concerns |url=http://teamster.org/content/durham-school-bus-drivers-speak-out-about-safety-human-rights-concerns |access-date=18 April 2013 |publisher=Teamsters}}</ref>