Editing Frontier Airlines (section)

=== 2020s ===

In 2020, class-action lawsuits against Frontier were filed after the company refused to refund airfare for customers who could not travel during the [[COVID-19 pandemic]].<ref>{{cite news | url=https://www.nytimes.com/2020/06/12/travel/virus-airlines-private-arbitration.html | title=In Fine Print, Airlines Make It Harder to Fight for Passenger Rights | first=SARAH | last=FIRSHEIN   | work=[[New York Times]] | date=June 12, 2020}}</ref> The company accepted part of the $25 billion in U.S. government funds to offset financial damage to the airline industry during the outbreak.<ref>{{cite news | url=https://www.nytimes.com/2020/04/14/business/coronavirus-airlines-bailout-treasury-department.html | title=Crippled Airline Industry to Get $25 Billion Bailout, Part of It as Loans
 | first= ALAN | last=RAPPEPORT   | work=[[New York Times]] | date=April 29, 2020}}</ref>

On April 1, 2021, Frontier went [[Public company|public]] with an [[initial public offering]] on the [[Nasdaq]] exchange. The company adopted the [[ticker symbol]] ULCC, a nod to the company's ultra low-cost carrier business model.<ref name="Josephs 2021">{{cite web | last=Josephs | first=Leslie | title=Frontier Airlines shares fall on first day of trading | website=CNBC | date=April 1, 2021 | url=https://www.cnbc.com/2021/04/01/frontier-airlines-raises-570-million-in-ipo-starts-trading-today.html | access-date=March 7, 2023}}</ref><ref>{{cite news | url=https://www.cnbc.com/2021/03/08/budget-airline-frontier-airlines-files-for-an-ipo-again.html | title=Budget carrier Frontier Airlines files for an IPO again| work=[[CNBC]] | date=March 8, 2021}}</ref><ref>{{cite news | url=https://www.marketwatch.com/story/frontier-ipo-prices-at-19-a-share-low-end-of-range-2021-04-01| title= Frontier IPO prices at $19 a share, low end of range | work=[[MarketWatch]] | date=April 1, 2021}}</ref>

In early 2022, Frontier attempted to acquire [[Spirit Airlines]], another US-based ULCC in a {{US$|2.8 billion}} cash-and-stock deal. The deal would have created the [[List of largest airlines in North America|fifth-largest]] airline in the country.<ref>{{cite news|last=LeBeau|first=Phil|date=February 7, 2022|title=Frontier and Spirit to merge creating fifth-largest airline in U.S.|url=https://www.cnbc.com/2022/02/07/frontier-and-spirit-to-merge-creating-5th-largest-airline-in-us.html|access-date=February 7, 2022|website=CNBC|language=en}}</ref><ref>{{Cite news|last1=Schaper|first1=David|last2=Hernandez|first2=Joe|date=February 7, 2022|title=Frontier-Spirit merger promises better deals and service; critics aren't so sure|language=en|work=NPR|url=https://www.npr.org/2022/02/07/1078842162/spirit-frontier-spirit-airlines-merger|access-date=February 9, 2022}}</ref> After announcing the proposal, [[JetBlue]] made a competing offer to acquire Spirit for {{US$|3.6 billion}} in cash. On July 27, 2022, Spirit announced that its shareholders had rejected Frontier's offer.<ref>{{Cite news |last=Chokshi |first=Niraj |date=July 27, 2022 |title=Spirit Airlines and Frontier call off a proposed merger. |language=en-US |work=[[The New York Times]] |url=https://www.nytimes.com/2022/07/27/business/spirit-airlines-frontier-jetblue.html |access-date=July 27, 2022 |issn=0362-4331}}</ref>

In November 2022, Frontier announced that it would establish a crew operating base at [[Dallas Fort Worth International Airport]] (DFW) in early 2023, and would add a gate in DFW Terminal E for flights to additional destinations starting in April of that year.<ref>{{cite news |last=Arnold |first=Kyle |date=November 3, 2022 |title=Frontier Airlines Adding Crew Base at DFW and Flights to More Destinations |work=[[NBC DFW]] |location=Dallas, Texas |url=https://www.nbcdfw.com/news/business/frontier-airlines-adding-crew-base-at-dfw-and-flights-to-more-destinations/3114233/ |access-date=October 10, 2023}}</ref> That month, it also eliminated its customer service phone line completely, referring customers to online channels.<ref>{{Cite web|url=https://www.cnn.com/2022/11/26/business/frontier-airlines-customer-service-call-center/index.html|title=Frontier Airlines no longer has a customer service phone line|work=CNN Business|first=Ramishah|last=Maruf|date=November 26, 2022}}</ref>