Editing Red Hat (section)

==Business model==
Red Hat operates on a [[business model]] based on [[open-source software]], development within a community, professional [[quality assurance]], and subscription-based [[customer support]]. They produce open-source code so that more programmers can make adaptations and improvements.

Red Hat sells subscriptions for the support, training, and integration services that help customers in using their open-source software products. Customers pay one set price for unlimited access to services such as [[Red Hat Network]] and up to [[24/7]] support.<ref>{{cite news | url=http://blog.executivebiz.com/2014/06/draft-red-hat-selects-genesys-cloud-contact-center-solution-to-transform-customer-experience/ | title=Red Hat Selects Genesys Cloud Contact Center Tool to Transform Customer Experience | access-date=July 1, 2014 | archive-date=July 9, 2014 | archive-url=https://web.archive.org/web/20140709011606/http://blog.executivebiz.com/2014/06/draft-red-hat-selects-genesys-cloud-contact-center-solution-to-transform-customer-experience/ | url-status=dead }}</ref>

In September 2014, however, CEO [[Jim Whitehurst]] announced that Red Hat was "in the midst of a major shift from client-server to cloud-mobile".<ref>{{cite web|last=Vaughan-Nichols|first=Steven J.|title=Red Hat CEO announces a shift from client-server to cloud computing|url=https://www.zdnet.com/article/red-hat-ceo-announces-a-shift-from-client-server-to-cloud-computing/|publisher=ZDNet.com|date=September 22, 2014}}</ref>

Rich Bynum, a member of Red Hat's legal team, attributes Linux's success and rapid development partially to open-source business models, including Red Hat's.<ref>{{cite web|last1=Asay|first1=Matt|title=The Red Hat business model, Part II|url=https://www.infoworld.com/article/2635433/open-source-software/the-red-hat-business-model--part-ii.html|website=InfoWorld|access-date=August 27, 2017|language=en|date=May 11, 2007}}</ref>