Editing Neopets (section)

=== JumpStart and NetDragon (2014–2023) ===
[[JumpStart Games]] acquired the Neopets property from [[Viacom (2005–2019)|Viacom]] in March 2014.<ref>{{cite web | url = http://www.neopets.com/nf.phtml?nf_date=2014-03-17#js | title = New Features - 18th March - Illusen Day | date = 2014-03-18 | website = Neopets.com | publisher = | access-date = 2021-04-15 | quote = }}</ref> Server migration began in September. JumpStart-owned Neopets was immediately characterized by glitches and site lag.<ref name="Perez" /> On 6 March 2015, much of the Neopets Team remaining from Viacom were laid off. Then-CEO of JumpStart David Lord assured the community that there were no plans to shut down Neopets, and instead resources were allocated to develop new "events and stories" and address site stability and overall performance on [[mobile game|mobile platforms]], with plans to expand to additional platforms including [[Facebook]].<ref name="Kiberd" /><ref>{{cite web|url=http://www.jellyneo.net/index.php?comments=10057|title=Jellyneo.net - Neopets Help, Neopets Guides, and Neopets News!|website=www.jellyneo.net|access-date=16 January 2017|archive-date=18 January 2017|archive-url=https://web.archive.org/web/20170118032516/http://www.jellyneo.net/index.php?comments=10057|url-status=live}}</ref>

During the weekend of 27–28 June 2015, the site's [[word filter|chat filters]] stopped working. The site's forums were flooded with age-inappropriate messages.<ref name="Coy" /><ref>{{cite web|url=https://kotaku.com/neopets-community-melts-down-eat-my-ho-butt-1714610137|title=Neopets Community Melts Down: "Eat My Ho Butt." [Update]|first=Brian|last=Ashcraft|website=Kotaku|date=29 June 2015|access-date=15 June 2019|archive-date=30 April 2019|archive-url=https://web.archive.org/web/20190430001033/https://kotaku.com/neopets-community-melts-down-eat-my-ho-butt-1714610137|url-status=live}}</ref> In a statement on [[Facebook]], JumpStart apologized, explaining that the issue was due to a "facility move," and that during that move, the moderation team was not able to access the Neopets community.<ref>{{cite web|url=https://www.facebook.com/Neopets/posts/10153297122846005 |archive-url=https://ghostarchive.org/iarchive/facebook/348470121004/10153297122846005 |archive-date=2022-02-26 |url-access=limited|title=Neopets|website=Facebook}}{{cbignore}}</ref>

In January 2017, Neopets then-JumpStart CEO David Lord estimated 100,000 active daily users.<ref name="Yeo" /> On 3 July 2017, Chinese company [[NetDragon Websoft|NetDragon]] acquired JumpStart Games.<ref>{{Cite press release|url=http://www.prnewswire.com/news-releases/netdragon-acquires-jumpstart-to-expand-its-online-communities-300483164.html|title=NetDragon Acquires JumpStart to Expand Its Online Communities|author=NetDragon Websoft Holdings|website=PR Newswire|access-date=2017-07-07}}</ref> The Neopets team started developing in-universe plots again in 2017 for the first time since the JumpStart acquisition,<ref name="Perez" /> with the first such event going live in late 2017.<ref>{{cite web |url=https://bookofages.jellyneo.net/events/wraith-resurgence/ |title=The Wraith Resurgence |website=Jellyneo |date=28 January 2021 |access-date=29 July 2023 |archive-date=13 July 2022 |archive-url=https://web.archive.org/web/20220713051225/https://bookofages.jellyneo.net/events/wraith-resurgence/ |url-status=live}}</ref> In January 2020, Neopets logged 3.4 million views per month, a significant decline from its peak.<ref name="Perez" /> With support for [[Adobe Flash]] ending in 2020, the Neopets Team announced in 2019 that it planned to transition Flash elements of the site to [[HTML5]] by the end of 2020.<ref>{{cite web |last1=Williams |first1=Leah |title=Neopets is in Danger Of Shutting Down in 2020 [Updated] |url=https://www.gizmodo.com.au/2020/10/neopets-flash-player-migration-shut-down-2020/ |website=Gizmodo Australia |date=29 October 2020 |access-date=30 January 2021 |archive-date=12 February 2021 |archive-url=https://web.archive.org/web/20210212064157/https://www.gizmodo.com.au/2020/10/neopets-flash-player-migration-shut-down-2020/ |url-status=live }}</ref> The team prioritized converting popular features, and some parts of the site were left non-functional when Flash support ended.<ref name="FavisLiao" /> The Neopets Team also announced the development of a mobile app for the site, which was later scrapped in favor of a "mobile-friendly" browser version of the site which launched via an open beta on 9 June 2020.<ref>{{cite web |last1=Hart |first1=Sarah Grace |date=2020-06-10 |url=https://nerdist.com/article/neopets-mobile-site-launches/ |title=NEOPETS Prepares for a Mobile Comeback |website=Nerdist |access-date=2023-07-29 |archive-date=2022-12-20 |archive-url=https://web.archive.org/web/20221220101751/https://nerdist.com/article/neopets-mobile-site-launches/ |url-status=live}}</ref><ref>{{Cite web |last=Asarch |first=Steven |date=2018-12-27 |title=New Neopets mobile app will replace website in summer 2019 |url=https://www.newsweek.com/neopets-mobile-app-legends-and-letters-1273051 |url-status=live |archive-url=https://web.archive.org/web/20190904224034/https://www.newsweek.com/neopets-mobile-app-legends-and-letters-1273051 |archive-date=4 September 2019 |access-date=2019-09-04 |website=Newsweek}}</ref> In June 2020, JumpStart CEO Jim Czulewicz estimated Neopets had 100,000 daily active users and 1.5 million monthly active players.<ref name="Liao" />

On 13 June 2023, JumpStart announced it would be closing on 30 June.<ref>{{Cite web |title=Jellyneo.net {{!}} Neopets Help, Neopets Guides, and Neopets News! |url=https://www.jellyneo.net/?comments=14351 |access-date=2023-06-15 |website=www.jellyneo.net |archive-date=14 June 2023 |archive-url=https://web.archive.org/web/20230614191502/https://www.jellyneo.net/?comments=14351 |url-status=live }}</ref>

==== Metaverse ====
On 22 September 2021, the Neopets Metaverse [[NFT]] project was announced in collaboration with [[JumpStart]], Cherrypicks, Raydium, and Moonvault.<ref>{{cite web |url=https://moonvaultpartners.com/strategy |title=Moonvault Partners |access-date=2023-07-29}}</ref><ref>{{cite web |url=https://www.cherrypicks.com/ |access-date=2023-07-29 |website=Cherrypicks |title=Cherrypicks   A regional Mobile Technology and Mobile eCommerce leader specializing in smart city, augmented reality, artificial intelligence, eWallet and location intelligence |archive-date=2021-11-23 |archive-url=https://web.archive.org/web/20211123093625/https://www.cherrypicks.com/ |url-status=live}}</ref> The Neopets Metaverse was to feature a "modernised 3D remake of the classic Neopets game" where players would be required to own Neopets NFTs to play.<ref name=":0">{{Cite web |title=Neopets Metaverse {{!}} Legendary Virtual Pet Game |url=https://www.neopetsmeta.io/ |access-date=2023-07-31 |language=en-US}}</ref> Prior to the official launch of the metaverse, the project put 20,000 Neopets NFTs up for sale but only 4,225 were purchased.<ref name=":1">{{Cite web |last=Suaya |first=Stacy |date=2023-02-22 |title=Neopets: Boulevard of Broken Childhood Dreams|url=https://superrare.com/magazine/2023/02/22/neopets-boulevard-of-broken-childhood-dreams/ |access-date=2023-11-02 |website=www.superrare.com |language=en}}</ref> A unique visual glitch revealed that at least one of the promotional images on the Neopets Metaverse website advertising these NFTs was generated using the Neopets fan site Dress to Impress; the image was replaced shortly after it was noticed.<ref name=":1" /> The project received a significant amount of criticism from within the Neopets community and it was formally canceled in July 2023.<ref>{{Cite web |last=Jiang |first=Sisi |date=2021-09-28 |title=How Dare Neopets Taint My Childhood With NFTs |url=https://kotaku.com/how-dare-neopets-taint-my-childhood-with-nfts-1847762677 |access-date=2021-10-14 |website=Kotaku |archive-date=6 October 2021 |archive-url=https://web.archive.org/web/20211006152851/https://kotaku.com/how-dare-neopets-taint-my-childhood-with-nfts-1847762677 |url-status=live }}</ref><ref>{{Cite web |last=Carpenter |first=Nicole |date=2021-10-12 |title=Neopets players are finally united: 'No Neopets NFTs' |url=https://www.polygon.com/22722915/neopets-nft-controversy-noneonfts-metaverse |access-date=2021-10-14 |website=Polygon |archive-date=13 October 2021 |archive-url=https://web.archive.org/web/20211013080109/https://www.polygon.com/22722915/neopets-nft-controversy-noneonfts-metaverse |url-status=live }}</ref>