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=== New millennium and expansion of non-Schengen area (2000–2009) === A historical event in 2000 was that the annual number of visitors to the Helsinki-Vantaa Airport surpassed 10 million.<ref>[http://www.helsinki-vantaa.fi/historia Helsinki-Vantaan viisi vuosikymmentä], Finavia. Accessed on 26 February 2010.</ref> Approach traffic control moved from the so-called "cave" into its new overground premises. New border controls of the [[Schengen Agreement]] were taken into use in 2001. The third runway was inaugurated on 28 November 2002 and the first user was [[Finnair]]'s [[McDonnell Douglas MD-11]] en route to [[John F. Kennedy International Airport|New York]]. In 2004, the international terminal was again expanded and a new shopping area was opened for long-haul passengers. A new air cargo service was opened for passengers with overweight luggage. 24 new automatic check-in terminals were taken into use in 2006.<ref>[http://www.helsinki-vantaa.fi/hel_tiedote?id=66062 Helsinki-Vantaalla on otettu käyttöön uudet lähtöselvitysautomaatit], Finavia 29 November 2006. Accessed on 26 February 2010.</ref> On 13 August 2007 a new [[Hilton Hotels & Resorts|Hilton]] hotel, Hilton Helsinki-Vantaa Airport was opened near the airport, with 330 rooms.<ref>[http://www.hiltonnordics.com/fin/suomi/helsinki/hilton-helsinki-airport-hotel.html Hilton Helsinki Airport Hotel] {{Webarchive|url=https://web.archive.org/web/20150213215834/http://www.hiltonnordics.com/fin/suomi/helsinki/hilton-helsinki-airport-hotel.html |date=13 February 2015 }}, Finavia. Accessed on 13 February 2015.</ref><ref>[https://web.archive.org/web/20071005172458/http://www.finavia.fi/hilton_helsinki-vantaaairport Hilton Helsinki-Vantaa Airport], Finavia. Accessed on 26 February 2010.</ref> Independent use of parallel runways started in November 2007.<ref>Ollikainen, Hannu: [https://web.archive.org/web/20071214221631/http://www.kauppalehti.fi/4/i/uutiset/etusivu/uutinen.jsp?oid=7935 Aamuruuhkat helpottavat Helsinki-Vantaalla], ''[[Kauppalehti]]'' 26 November 2007. Accessed on 26 November 2007.</ref> A free-of-charge [[WLAN]] network was opened at the airport on 25 November 2008.<ref>[http://www.helsinki-vantaa.fi/hel_tiedote?id=73292 Finavia avasi ilmaisen langattoman verkon Helsinki-Vantaalle], Finavia 25 November 2008. Accessed on 30 December 2008.</ref> In autumn 2009, the airport saw a great deal of industrial action, as Finavia outsourced check-in security controls. The security controls were moved over to the cleaning and building service concern SOL. The labour agreements also changed. SOL started co-operation negotiations for 80 employees in January 2010. Outsourcing the security services had a positive impact on Finavia's economy, as this allowed the company to reach significant cost savings during the first half of 2010 compared to the second half of the previous year. This was largely because of the outsourcing of the security services at the Helsinki Airport.<ref>[https://web.archive.org/web/20110520063540/http://www.finavia.fi/tietoafinaviasta/taloustietoja/osavuosikatsaus/2_2010 Finavia Oyj: Osavuosikatsaus 1.1.–30.6.2010], Finavia 25 August 2010. Accessed on 27 August 2010.</ref> In late 2012, the Labour Court of Finland gave a statement that the security services at the airport were under the labour agreement of the security guard industry. After this, SOL terminated its contract, to end at the end of 2014 in the middle of its contract period.<ref>{{cite web | url=https://www.pam.fi/uutiset/solille-jaa-sittenkin-tynka-helsinki-vantaan-turvatarkastuksista.html | title=SOLille jää sittenkin tynkä Helsinki-Vantaan turvatarkastuksista | access-date=24 October 2022 | archive-date=18 May 2021 | archive-url=https://web.archive.org/web/20210518040508/https://www.pam.fi/uutiset/solille-jaa-sittenkin-tynka-helsinki-vantaan-turvatarkastuksista.html | url-status=dead }}</ref> Finnair outsourced its baggage handling services from its daughter company Northport to Barona Handling in November to December 2009, after which the baggage handling employees went on an illegal strike for four days. During New Year from 2009 to 2010, thousands of bags lay untouched at the airport, inaccessible to their owners. According to the employees, there were one tenth less people handling the loading of the baggage than before. The Aviation Union accused Barona of neglecting safety regulations when unloading the accumulated pile of baggage during the industrial action.<ref>[http://yle.fi/uutiset/kotimaa/2009/12/iau_helsinki-vantaalla_rikottu_turvamaarayksia_1256884.html IAU: Helsinki-Vantaalla rikottu turvamääräyksiä], [[YLE]] 10 December 2009. Accessed on 26 February 2010.</ref> In January 2010, the [[Finnish News Agency]] wrote that some of the employees had sent baggage to the wrong destination on purpose.<ref>[http://www.mtv3.fi/uutiset/kotimaa.shtml/arkistot/kotimaa/2009/05/879220 Helsinki-Vantaan turvatarkastajat palasivat töihin], MTV.fi 16 May 2009. Accessed on 26 February 2010.</ref><ref>[http://www.taloussanomat.fi/liikenne/2010/01/05/lentokentan-turvatarkastajat-joutuvat-pakkolomalle/2010136/139?offset=10 Lentokentän turvatarkastajat joutuvat pakkolomalle], ''[[Taloussanomat]]'' 5 January 2010. Accessed on 26 February 2010.</ref><ref>[http://www.hs.fi/kotimaa/artikkeli/1135252014475 Työntekijät kiistävät sabotoineensa matkatavaroiden käsittelyä], ''[[Helsingin Sanomat]]'' 9 January 2010. Accessed on 26 February 2010.</ref> In 2009, the airport dropped out of the list of the Airport Service Quality research.<ref>[http://yle.fi/uutiset/kotimaa/2010/02/helsinki-vantaa_haluaa_takaisin_lentoasemien_parhaimmistoon_1480101.html Helsinki-Vantaa haluaa takaisin lentoasemien parhaimmistoon], [[YLE]] 26 February 2010. Accessed on 26 February 2010.</ref> In 2009, an expansion of Terminal 2 was completed. The total floor area was {{convert|43908|m2}}. The same year witnessed the opening of a new shopping area and spa for passengers on long-haul flights, the removal of a terminal-specific division between domestic and international flights in favour a division by airline, and the renovation of Terminal 1 for international flights.<ref>[http://www.finavia.fi/finavia_tiedote?id=1118633 Lennot operoidaan Helsinki-Vantaalla uusista terminaaleista 5.8. kello 5 alkaen]{{Dead link|date=December 2022 |bot=InternetArchiveBot |fix-attempted=yes }}, Finavia 5 August 2009. Accessed on 5 August 2009.</ref> In the same year, [[TAP Air Portugal]] commenced service between Helsinki and Lisbon. Five new passenger bridges for [[wide-body aircraft]] were opened in 2009. The spa was closed down in 2012 because of lack of use.<ref>[https://web.archive.org/web/20140201234043/http://www.iltasanomat.fi/matkat/art-1288452548587.html Helsinki-Vantaan lentokenttäkylpylä lopetti], ''[[Ilta-Sanomat]]'' 2 March 2012. Accessed on 22 January 2014.</ref> In 2011, the annual number of passengers at the airport grew by 15.5% to 14.9 million passengers. About 25% of passengers were transferring to a connecting flight at the airport. 12.2 million passengers were on international flights and 2.7 million on domestic flights. A total of 1.63 million passengers were on flights to [[Asia]].<ref>Suomenennätys lentomatkustuksen määrässä, ''Siivet'' magazine issue #1/2012, p. 7. Apali Oy.</ref>
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