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===COVID-19 and financial troubles=== In April 2020 the railway stated that they were in difficulties due to the impact of the [[COVID-19]] [[pandemic]] on their operations.<ref>{{cite news |url=https://www.northnorfolknews.co.uk/news/railway-fears-hard-decisions-as-coronavirus-hits-trade-1645158 |title=Heritage railway fears 'hard decisions' as coronavirus hits Easter trade |work=[[Eastern Daily Press]] |publisher=[[Archant]] |first=David |last=Bale |date=October 12, 2020}}</ref> In June 2020 the local media reported, that the BVR were in "dire straits" and at risk of closure due to the impact of the COVID-19 pandemic and the refusal of an insurance claim relating to loss of income, despite Broadland DC deferring their annual £30,000 rent payments until September 2020 and receiving a £25,000 Covid-19 support grant.<ref name=EDPredundancy>{{cite news |url=https://www.edp24.co.uk/news/local-council/bure-valley-railway-in-dire-straits-1557158 |title=Redundancy fears and rent waived at top tourist attraction in 'dire straits' |work=[[Eastern Daily Press]] |publisher=[[Archant]] |first=Jessica |last=Frank-Keyes |date=October 13, 2020}}</ref> Full relief from business rates was granted by national government for 2020/21 fiscal year. The BVR furloughed some of its staff.<ref name=EDPredundancy/> The railway's case against insurer [[MS Amlin]], who the railway claimed had refused to pay out cover for loss of income due to “any notifiable disease within a radius of 25 miles of the premises” drew national attention.<ref>{{cite news |url=https://www.insurancetimes.co.uk/news/tourist-railway-treated-badly-by-ms-amlin-over-rejected-coronavirus-related-bi-claim/1433285.article |title=Tourist railway 'treated badly' by MS Amlin over rejected coronavirus-related BI claim |first=Katie |last=Scott |date=30 April 2020 |work=Insurance Times |publisher=[[Newsquest Specialist Media]]}}</ref><ref>{{cite news |url=https://www.thetimes.com/business-money/markets/article/insurers-need-a-deal-to-head-off-coronavirus-legal-storm-npgkwk8w7 |title=Insurers need a deal to head off coronavirus legal storm |work=[[The Times]] |first=Emma |last=Dunkley |date=April 19, 2020 |url-access=subscription}}</ref> The railway was able to re-open with volunteers on at weekends from 11 July and 5 days per week from 1 August were all staff came off the [[Coronavirus Job Retention Scheme]].<ref>{{cite news |url=https://www.edp24.co.uk/news/business/railway-aylsham-to-wroxham-reopening-30th-anniversary-1577244 |title=Full steam ahead for railway as it prepares to welcome passengers back this weekend |work=[[Eastern Daily Press]] |publisher=[[Archant]] |first=Casey |last=Cooper-Fiske |date=October 12, 2020}}</ref> As of January 2021, the insurance claim remained unpaid despite a [[High Court of Justice|High Court]] ruling that insurers had to make payments owed under business interruption policies.<ref>{{cite news |url=https://www.edp24.co.uk/news/business/bure-valley-railway-insurance-payout-6908616 |title=Business with pandemic insurance unpaid despite high court ruling |work=[[Eastern Daily Press]] |publisher=[[Archant]] |first=Eleanor |last=Pringle |date=January 15, 2021}}</ref> In January 2021 the railway, once again, declared that they were in financial crisis, having lost £765,000 in a year despite having been able to operate for much of their main season.<ref>{{cite news |url=https://www.edp24.co.uk/news/bure-valley-railway-appeal-for-boiler-7069316 |title='Crisis' appeal as heritage railway loses £765k in year |work=[[Eastern Daily Press]] |publisher=[[Archant]] |first=Stuart |last=Anderson |date=January 25, 2021}}</ref> The issues were compounded by the discovery of major faults on two of the railway's steam locomotive boilers, the failures of which might mean that the railway would not have the required locomotives to be able to reopen if said boilers were not repaired/replaced.<ref>{{cite news |url=https://www.railadvent.co.uk/2021/01/urgent-appeal-launched-to-help-the-bure-valley-railway-avoid-steam-locomotive-crisis.html |title=Urgent Appeal launched to help Norfolk's Bure Valley Railway avoid steam locomotive crisis |work=RailAdvent |first=Michael |last=Holden |date=27 January 2021}}</ref> The railway opened again in Summer 2021, after the boilers of two locomotives were replaced.<ref>{{Cite web |title=Boiler work progresses for Bure Valley Railway steam locomotive Blickling Hall |url=https://www.railadvent.co.uk/2021/02/boiler-work-progresses-for-bure-valley-railway-steam-locomotive-blickling-hall.html |access-date=2022-11-07 |website=RailAdvent |language=en-GB}}</ref><ref>{{Cite web |last=Steve |date=2021-05-03 |title=Bure Valley Railway: Back Again |url=https://009adventure.blog/2021/05/03/bure-valley-railway-back-again/ |access-date=2022-11-07 |website=Steve's Narrow Gauge Adventure |language=en}}</ref>
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