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==Accidents and incidents== A number of technical incidents have affected Eurostar services over the years, but {{As of|2009|alt=up to the present}} there has only been one major accident involving a service operated by Eurostar, a derailment in June 2000. Other incidents in the Channel Tunnel – such as the [[1996 Channel Tunnel fire|1996]] and [[2008 Channel Tunnel fire]]s – have affected Eurostar services but were not directly related to Eurostar's operations. However, the breakdowns in the tunnel, which resulted in cessation of service and inconvenience to thousands of passengers, in the run-up to Christmas 2009, proved a public-relations disaster.<ref>{{cite news |url=http://www.kentonline.co.uk/kentonline/news/2009/december/22/eurostar_faces_up_to_bad_press.aspx |title=Eurostar faces up to bad press after PR disaster |first=Trevor |last=Sturgess |date=22 December 2009 |newspaper=Kent Messenger |location=Maidstone |access-date=25 December 2009 |archive-date=14 March 2012 |archive-url=https://web.archive.org/web/20120314062110/http://www.kentonline.co.uk/kentonline/news/2009/december/22/eurostar_faces_up_to_bad_press.aspx |url-status=live }}</ref> ===2000=== On 5 June 2000, a Eurostar train travelling from Paris to London derailed on the [[LGV Nord]] high-speed line while traveling at {{convert|290|km/h|mph|0|abbr=on}}. Fourteen people were treated for light injuries or shock, with no fatalities or major injuries. The articulated nature of the trainset was credited with maintaining stability during the incident and all of the train stayed upright.<ref>{{cite news |url= http://news.bbc.co.uk/2/hi/europe/778669.stm |title= Eurostar train derails in France |date= 5 June 2000 |work= BBC News |access-date= 10 May 2009 |archive-date= 4 March 2009 |archive-url= https://web.archive.org/web/20090304235848/http://news.bbc.co.uk/2/hi/europe/778669.stm |url-status= live }}</ref> The incident was caused by a traction link on the second bogie of the front power car coming loose, leading to components of the transmission system on that bogie impacting the track.<ref name = "TGVwebaccid">{{cite web |url= http://www.trainweb.org/tgvpages/wrecks.html |title= TGVweb TGV Accidents article |publisher= trainweb.org |access-date= 10 May 2009 |archive-date= 18 February 2020 |archive-url= https://web.archive.org/web/20200218033350/http://www.trainweb.org/tgvpages/wrecks.html |url-status= live }}</ref> ===2009=== During the [[December 2009 European snowfall]], five Eurostar trains broke down inside the [[Channel Tunnel]], after leaving France, and one in Kent on 18 December. Although the trains had been [[Winterization|winterised]], the systems had not coped with the conditions.<ref name="tel1">{{cite news |url=https://www.telegraph.co.uk/finance/newsbysector/transport/6856009/Eurostar-launches-independent-review.html |title=Eurostar launches independent review |first=Caroline |last=Gammell |date=21 December 2009 |work=The Daily Telegraph |location=London |access-date=4 April 2018 |archive-date=22 November 2020 |archive-url=https://web.archive.org/web/20201122161921/https://www.telegraph.co.uk/finance/newsbysector/transport/6856009/Eurostar-launches-independent-review.html |url-status=live }}</ref> Over 2,000{{nbsp}}passengers were stuck inside failed trains inside the tunnel, and over 75,000 had their services disrupted.<ref name="fig2">{{cite news |url=http://www.lefigaro.fr/flash-actu/2009/12/21/01011-20091221FILWWW00634-eurostar-ameliorer-l-info-dans-le-tunnel.php |title=Eurostar: "améliorer l'info dans le tunnel" |date=21 December 2009 |work=Le Figaro |location=Paris |language=fr |access-date=21 December 2009 |archive-date=5 August 2020 |archive-url=https://web.archive.org/web/20200805175100/https://www.lefigaro.fr/flash-actu/2009/12/21/01011-20091221FILWWW00634-eurostar-ameliorer-l-info-dans-le-tunnel.php |url-status=live }}</ref> All Eurostar services were cancelled from Saturday 19 December to Monday 21 December 2009.<ref>{{cite news |url=https://www.theguardian.com/travel/2009/dec/21/eurostar-inquiry-passengers-stranded-trains |title=Eurostar services suspended for third day as bad weather hits flights |last=Gabbatt |first=Adam |author2=agencies |date=21 December 2009 |work=The Guardian |access-date=21 December 2009 |location=London |archive-date=7 January 2014 |archive-url=https://web.archive.org/web/20140107015457/http://www.theguardian.com/travel/2009/dec/21/eurostar-inquiry-passengers-stranded-trains |url-status=live }}</ref> An independent review, published on 12 February 2010, was critical of the contingency plans in place for assisting passengers stranded by the delays, calling them "insufficient".<ref>{{cite news |url= http://news.bbc.co.uk/1/hi/business/8511857.stm |title= Eurostar handling of snow delays criticised |date= 12 February 2010 |work= BBC News |access-date= 13 February 2010 |archive-date= 30 January 2021 |archive-url= https://web.archive.org/web/20210130014112/http://news.bbc.co.uk/2/hi/business/8511857.stm |url-status= live }}</ref><ref>{{cite news|url= http://www.icpem.net/LinkClick.aspx?fileticket=Q6EG8pYfIeQ%3D&tabid=107&mid=588|archive-url= https://web.archive.org/web/20140106235121/http://www.icpem.net/LinkClick.aspx?fileticket=Q6EG8pYfIeQ%3D&tabid=107&mid=588|url-status= dead|archive-date= 6 January 2014|title= Eurostar Independent Review|date= 12 February 2010|access-date= 6 January 2014}}</ref>
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