Editing Toronto Transit Commission (section)

==Management and personnel==
{{Main|Toronto Transit Commission personnel}}
{{More citations needed|section|date=December 2018}}
The TTC has more than 12,000 employees. Most are operators, but the commission also employs supervisors, custodians and a wide range of skilled tradespeople who work on vehicles and critical subway and surface infrastructure.

The day-to-day operations of the TTC are managed by the chief executive officer (formerly the chief general manager or CGM). Greg Percy became the interim CEO under an eight-month contract in September 2024 after the departure of [[Rick Leary]] at the end of August 2024;<ref name="LearyCEO">{{cite news |date=July 10, 2018 |title=Rick Leary to be next TTC CEO, city's transit chair confirms |url=https://www.cbc.ca/news/canada/toronto/rick-leary-to-be-next-ttc-ceo-city-s-transit-chair-confirms-1.4740814 |access-date=September 8, 2018 |work=CBC News}}</ref><ref name="TheStar-2024-09-06">{{cite news |date=2024-09-06 |title=Former Metrolinx executive appointed interim TTC CEO. 'It is an audition' |url=https://www.thestar.com/news/gta/former-metrolinx-executive-appointed-interim-ttc-ceo-it-is-an-audition/article_648b4162-6c64-11ef-a245-67eabccee46f.html |newspaper=[[Toronto Star]]}}</ref> Leary had succeeded [[Andy Byford]] in January 2018. Percy has an eight-month contract as interim CEO.

In 2022, TTC employees were surveyed by their union as part of Transit Worker Assault Awareness Day. 73 percent of those surveyed (out of approximately 3,100 people) reported experiencing workplace violence.<ref>{{cite web|title=TTC workers report an increase in 'violent incidents' in survey|last=Harvey|first=Lex|website=Toronto Star|date=December 16, 2022 |url=https://www.thestar.com/news/gta/2022/12/16/ttc-workers-report-an-increase-in-violent-incidents-in-survey.html|access-date=April 23, 2023}}</ref> In March 2023, [[Jennifer McKelvie]], the deputy mayor of Toronto, requested section 269.01 of the [[Criminal Code (Canada)|Canadian ''Criminal Code'']] be amended to include assault against transit workers.<ref>{{cite web|title=Toronto calls on feds to amend Criminal Code amid rising attacks on transit workers|last=Aguilar|first=Bryann|website=CP24|url=https://beta.cp24.com/news/2023/3/17/1_6318195.html|access-date=April 23, 2023|archive-date=April 23, 2023|archive-url=https://web.archive.org/web/20230423192056/https://beta.cp24.com/news/2023/3/17/1_6318195.html|url-status=dead}}</ref>

=== Executive personnel ===

* Greg Percy, interim chief executive officer<ref name="TheStar-2024-09-06" />
* Fortunato Monaco, chief operations and infrastructure officer

===Station managers===
In 2013, the TTC assigned group station managers on most subway lines and hired an additional manager upon the opening of the Line 1 extension to Vaughan:<ref>{{cite news |last=Walton |first=Tara |url=https://www.thestar.com/news/gta/transportation/2013/04/18/meet_your_ttc_station_managers.html |title=Meet your TTC station managers |work=Toronto Star |date=April 18, 2013 |access-date=December 27, 2014 |archive-date=December 22, 2014 |archive-url=https://web.archive.org/web/20141222000013/http://www.thestar.com/news/gta/transportation/2013/04/18/meet_your_ttc_station_managers.html |url-status=dead }}</ref>

* Lines 1 Yonge–University and 4 Sheppard
** Finch to St. Clair on Line 1 and Line 4
** St. Andrew to Summerhill
** Yorkdale to Osgoode
** Vaughan Metropolitan Centre to Wilson
* Lines 2 Bloor–Danforth and formerly 3 Scarborough
** Broadview to Kennedy on Line 2 and Line 3 (until Line 3's closure in July 2023)
** Castle Frank to Spadina
** Bathurst to Kipling

===Labour disputes===
Unionized workers of the TTC workers have performed strike actions numerous times since 1952. At the request of Mayor [[Rob Ford]] and Toronto City Council, on March 30, 2011, the Province of Ontario passed legislation classifying the TTC an [[Essential services|essential service]], which removed the employees' right to strike.<ref>{{cite news |url=https://www.thestar.com/news/gta/2011/03/30/ontario_bans_strikes_by_the_ttc.html |work=Toronto Star |first1=Rob |last1=Ferguson |first2=Tess |last2=Kalinowski |title=Ontario bans strikes by the TTC |date=March 30, 2011 |access-date=December 27, 2014}}</ref> On May 8, 2023, a [[Ontario Superior Court of Justice|Superior Court]] judge overturned the designation on the basis that the TTC did not meet the judicial definition of an "essential service" and therefore the restrictions on striking were unconstitutional.<ref>{{cite news |url=https://toronto.ctvnews.ca/ttc-not-an-essential-service-workers-can-go-on-strike-court-rules-1.6390997 |work=CTV News |first1=Codi |last1=Wilson |title=TTC not an 'essential service,' workers can go on strike, court rules |date=May 9, 2023 |access-date=May 10, 2023}}</ref>

====2024 averted strike====
A TTC strike was set to begin on June 7, 2024, at 12:01 a.m. if a deal between the TTC and the Amalgamated Transit Union Local 113 was not reached. The previous April, union members had voted overwhelmingly in favour of strike action if necessary, after their previous collective agreement expired at the end of March 2024.<ref name="min1">{{cite web |url=https://www.cbc.ca/news/canada/toronto/ttc-atu-local-113-bargaining-talks-strike-deadline-update-1.7227650 |title=TTC strike averted as union, management reach last-minute deal |website=[[CBC News]] |last1=Draaisma |first1=Muriel |last2=Balintec |first2=Vanessa |date=June 8, 2024 |access-date=June 10, 2024}}</ref> However, the TTC and the union reached a tentative agreement at approximately 11:30 p.m. on June 6, 2024, and so the strike was averted.<ref name="strike1">{{cite web|url=https://globalnews.ca/news/10550647/ttc-strike-avoided-june-7-latest/|title=TTC strike avoided after last minute deal reached with union |last1=Rodrigues |first1=Gabby |last2=Callan |first2=Isaac |date=June 8, 2024 |access-date=June 10, 2024}}</ref>

The key issues for the union and its members related to job security, protections against contracting out jobs, and improvements in benefits for active members and pensioners.<ref name="strike1"/> The president of the Amalgamated Transit Union Local 113, Marvin Alfred, confirmed the next morning that a tentative agreement had been reached late the night before and that talks had continued until almost 4 a.m. "What we have right now is a deal", he said. "We have something signed, but we're still preparing and making sure we can have something tangible for our membership," he told [[CBC Radio]]'s ''Metro Morning''.<ref name="min1"/>

===2018 benefits fraud investigation===
In 2018, as a result of their involvement in a health insurance scam involving Healthy Fit, an [[orthotics]] shop, 223 employees were dismissed or forced to retire early, while ten faced criminal charges.<ref>{{cite web |url=https://torontolife.com/city/crime/great-ttc-fraud/ |title=The true story of the fraudsters that fleeced the TTC for $6{{nbsp}}million and counting |date=March 20, 2018 |website=torontolife.com |access-date=March 20, 2018 |archive-date=December 1, 2020 |archive-url=https://web.archive.org/web/20201201151831/https://torontolife.com/city/crime/great-ttc-fraud/ |url-status=dead }}</ref><ref>{{cite web |url=https://globalnews.ca/news/4086401/ttc-benefits-fraud-investigation-update/ |title=More than 200 people dismissed amid TTC benefits fraud investigation: officials |website=globalnews.ca}}</ref>