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==Loyalty programs== {{Multiple issues|section=yes| {{Advert|date=September 2020}} {{More citations needed section|date=September 2020}} }} Before August 2022, the airline had two separate loyalty programs: The frequent flyer program called Marco Polo Club and Asia Miles, the travel reward program. Members of Cathay are automatically enrolled as Asia Miles members. In August 2022,<ref name="ChangesToAsiaMilesAndCathayMembership">{{cite web|title=Changes to Asia Miles and Cathay Membership|url=https://www.cathaypacific.com/cx/en_HK/membership/elevate-your-everyday.html|publisher=Cathay Pacific|access-date=27 April 2023|archive-date=27 April 2023|archive-url=https://web.archive.org/web/20230427224912/https://www.cathaypacific.com/cx/en_HK/membership/elevate-your-everyday.html|url-status=live}}</ref> the airline decided to merge both the Asia Miles and Marco Polo Club programs. Members of either program received a single membership for both. The Cathay membership also abolished the Diamond Plus Tier which existed in the Marco Polo Club, making the Diamond Tier currently the highest tier in the Cathay membership level. ===Membership levels=== The program is divided into four tiers: Green (entry level), Silver, Gold, and Diamond. There is no joining fee.<ref name=FAQJoiningFee>{{cite web|title=FAQ: Joining Fee|url=https://www.cathaypacific.com/cx/en_GB/faqs/cathay-membership-programme/cathay/what-is-the-enrolment-fee-to-join-cathay-membership-programme.html|publisher=Cathay Pacific|access-date=27 April 2023|archive-date=27 April 2023|archive-url=https://web.archive.org/web/20230427223417/https://www.cathaypacific.com/cx/en_GB/faqs/cathay-membership-programme/cathay/what-is-the-enrolment-fee-to-join-cathay-membership-programme.html|url-status=live}}</ref> Members earn [[Asia Miles]] and 'Status Points' on eligible fare classes with Cathay Pacific and [[Oneworld]] member airlines. These are used to calculate the member's eligibility for membership renewal, upgrade or downgrade during the membership year. Higher-tiered members are provided with increased travel benefits such as guaranteed [[Economy Class]] seat, additional baggage allowance, priority flight booking and airport lounge access. Once members reach the required number of status points, they are granted the relevant tier for a year. At the end of the year, if the member does not hold enough status points to renew their tier, they will be downgraded. Irrespective of tier, at the end of each membership year, the member's status points counter is reset to zero.<ref name=CXStatusPoints>{{cite web|title=Status Points|url=https://www.cathaypacific.com/cx/en_GB/membership/status-points.html?cxsource=TOP-NAV_MEMBERSHIP_1_2|publisher=Cathay Pacific|access-date=27 April 2023|archive-date=27 April 2023|archive-url=https://web.archive.org/web/20230427223415/https://www.cathaypacific.com/cx/en_GB/membership/status-points.html?cxsource=TOP-NAV_MEMBERSHIP_1_2|url-status=live}}</ref> ==== Green ==== The Green tier is the entry level to the program. Benefits include dedicated 24-hour club service line for flight reservations, extra baggage redemption and lounge access redemption. One Business Class lounge voucher will be issued for the member or their travelling companion at reaching 200 Status Points. ==== Silver ==== Silver tier is achieved or retained when the member earns 300 Status Points during the membership year. Additional benefits for Silver Card members include advanced seat reservations, priority wait-listing, [[Business Class]] check-in counters, priority baggage handling, and Business Class lounge access when flying Cathay Pacific operated flights. Additionally, members are eligible to use the Frequent Visitor e-Channels for seamless self-service immigration clearance at [[Hong Kong International Airport]]. At 450 Status Points, members will be issued two Business Class lounge vouchers for their travelling companions. Also, members are entitled to apply for at most three Membership Holidays in their lifetime, retaining their status for one year for each application.{{Citation needed|date=September 2020}} Cathay Silver tier status is equivalent to [[Oneworld#Oneworld Ruby|Oneworld Ruby]] tier status, which entitles members to Oneworld Ruby benefits when travelling on a Oneworld member airline.<ref name="MPObenefit">{{cite web |title=Club benefits |url=https://www.cathaypacific.com/cx/en_HK/frequent-flyers/about-the-club/club-benefits.html |url-status=live |archive-url=https://web.archive.org/web/20161223140411/https://www.cathaypacific.com/cx/en_HK/frequent-flyers/about-the-club/club-benefits.html |archive-date=23 December 2016 |access-date=23 December 2016 |publisher=Cathay Pacific}}</ref><ref>{{cite press release|title=Cathay Pacific and Dragonair's frequent flyers enjoy faster immigration clearance through Frequent Visitor e-Channels|url=https://www.cathaypacific.com/cx/en_PH/about-us/press-room/press-release/2009/en_HK_pressrelease_86.html|publisher=Cathay Pacific|date=14 September 2009|access-date=23 December 2016|archive-url=https://web.archive.org/web/20161223201549/https://www.cathaypacific.com/cx/en_PH/about-us/press-room/press-release/2009/en_HK_pressrelease_86.html|archive-date=23 December 2016|url-status=dead}}</ref> [[File:CX The Wing Long Bar.jpg|thumb|The Wing, Cathay Pacific's flagship airline lounge, located at Chek Lap Kok International Airport.|292x292px]] ==== Gold ==== Gold tier is achieved or retained when the member earns 600 Status Points during the membership year. Additional benefits for Gold Card members include a guaranteed Economy Class seat on Cathay Pacific flights booked 72 hours before departure, {{convert|15|kg|lb|abbr=on}} or one piece of extra baggage allowance, Business Class lounge access with one accompanying guest when flying Cathay Pacific and Oneworld-operated flights and arrival lounge access when flying Cathay Pacific-operated and marketed flights. Two Business Class lounge vouchers will be issued for their travelling companions or members on their Asia Miles Redemption List at reaching 800 Status Points. At reaching 1000 Status Points, four Cabin Upgrade vouchers (for Cathay Pacific-operated short-haul or medium-haul routes) will be issued to members and their travelling companions.{{citation needed|date=September 2020}} Cathay Gold tier status is equivalent to [[Oneworld#Oneworld Sapphire|Oneworld Sapphire]] tier status, which entitles members to Oneworld Sapphire benefits when travelling on a Oneworld member airline.<ref name="MPObenefit" /> ==== Diamond ==== The highest tier, Diamond is achieved or retained when the member earns 1200 Status Points during the membership year. Additional benefits for Diamond Card members include top priority waitlisting, guaranteed Economy Class or Business Class seat on Cathay Pacific flights booked 24 hours before departure, [[First class (aviation)|First Class]] check-in counters, {{convert|20|kg|lb|abbr=on}} or one piece of extra baggage allowance, First Priority baggage handling, First Class lounge access with two guests when flying Cathay Pacific-operated flights, one guest when flying Oneworld operated flights and Business Class lounge access with two guests when flying on any airline. At 1400 Status Points, members will be issued with two First or Business lounge vouchers for their travelling companions or members on their Asia Miles Redemption List. At 1600 Status Points, four Cabin Upgrade vouchers (for any Cathay Pacific-operated routes) will be issued to members, travelling companions and members on their Asia Miles Redemption List. At 1800 Status Points, members can nominate one member for Cathay Gold tier membership.{{citation needed|date=September 2020}} Cathay Diamond tier status is equivalent to [[Oneworld#Oneworld Emerald|Oneworld Emerald]] tier status, which entitles members to Oneworld Emerald benefits when travelling on a Oneworld member airline.<ref name="MPObenefit" /> ===Asia Miles=== {{Main|Asia Miles}} Asia Miles is the loyalty currency that is earned when spending through the program via Asia Miles partners. It can also be earned through flying Cathay Pacific and its [[Oneworld]] partners. One Asia Miles are equal to one HKD.{{update inline|date=February 2023}}
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