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==Planning and creation== Most organizations devote considerable resources into the planning and implementation of their intranet as it is of strategic importance to the organization's success. Some of the planning would include topics such as determining the purpose and goals of the intranet,<ref>{{cite web|last=Wright|first=Andrew|title=8 good business reasons for having an intranet|url=http://www.worldwideintranetchallenge.com/2009/06/7-tips-for-writing-a-business-case-for-an-intranet-update.html|access-date=3 September 2013|archive-date=2 February 2014|archive-url=https://web.archive.org/web/20140202140706/http://www.worldwideintranetchallenge.com/2009/06/7-tips-for-writing-a-business-case-for-an-intranet-update.html|url-status=dead}}</ref><ref>{{cite web|last=Wright|first=Andrew|title=From innovation to operation: the role of the intranet|url=http://www.worldwideintranetchallenge.com/2012/04/innovation-to-operation-the-role-of-the-intranet.html|access-date=3 September 2013|archive-date=2 February 2014|archive-url=https://web.archive.org/web/20140202140702/http://www.worldwideintranetchallenge.com/2012/04/innovation-to-operation-the-role-of-the-intranet.html|url-status=dead}}</ref> identifying persons or departments responsible for implementation and management and devising functional plans, page layouts and designs. The appropriate staff would also ensure that implementation schedules and phase-out of existing systems were organized, while defining and implementing security of the intranet and ensuring it lies within legal boundaries and other constraints. In order to produce a high-value end product, systems planners should determine the level of interactivity (e.g. [[wiki]]s, on-line forms) desired. Planners may also consider whether the input of new data and updating of existing data is to be centrally controlled or devolve. These decisions sit alongside to the hardware and software considerations (like [[content management systems]]), participation issues (like good taste, harassment, confidentiality), and features to be supported.<ref>{{cite web|url=http://www.libsci.sc.edu/bob/class/clis724/SpecialLibrariesHandbook/Int%26SpecLib.html|title=Intranets and Special Libraries: Making the most of inhouse communications|last=LaMee|first=James A.|date=2002-04-30|publisher=University of South Carolina|access-date=2009-04-03|archive-date=2009-02-18|archive-url=https://web.archive.org/web/20090218045905/http://www.libsci.sc.edu/bob/class/clis724/SpecialLibrariesHandbook/Int%26SpecLib.html|url-status=dead}}</ref> Intranets are often static sites; they are a shared drive, serving up centrally stored documents alongside internal articles or communications (often one-way communication). By leveraging firms which specialise in 'social' intranets, organisations are beginning to think of how their intranets can become a 'communication hub' for their entire team. The actual implementation would include steps such as securing senior management support and funding,<ref>{{cite web|url=http://www.prescientdigital.com/articles/intranet-articles/intranet-planning-an-intranet-model-for-success|title=Planning: An Intranet Model for success Intranet|last=Ward|first=Toby|access-date=2009-04-03|archive-date=2009-03-22|archive-url=https://web.archive.org/web/20090322130506/http://www.prescientdigital.com/articles/intranet-articles/intranet-planning-an-intranet-model-for-success|url-status=dead}}</ref> conducting a business requirement analysis and identifying users' information needs. From the technical perspective, there would need to be a coordinated installation of the web server and user access network, the required user/client applications and the creation of document framework (or template) for the content to be hosted.<ref>{{cite book|url=http://www.bookrags.com/sciences/computerscience/intranet-csci-04.html |title=Intranet: Table of Contents β Macmillan Computer Sciences: Internet and Beyond|publisher=[[Bookrags.com]]|access-date=2009-04-03}}</ref> The end-user should be involved in testing and promoting use of the company intranet, possibly through a [[parallel adoption]] methodology or pilot programme. In the long term, the company should carry out ongoing measurement and evaluation, including through benchmarking against other company services.<ref>{{cite web|url=http://www.ibforum.com/?cmd=CMS_Article_List_View&uuid=Services&article=8f4928b5b6f5584beda884868f3ca458|title=Intranet benchmarking explained|publisher=[[Intranet Benchmarking Forum]]|access-date=2009-04-03|archive-date=2011-07-13|archive-url=https://web.archive.org/web/20110713000825/http://www.ibforum.com/?cmd=CMS_Article_List_View&uuid=Services&article=8f4928b5b6f5584beda884868f3ca458|url-status=dead}}</ref><ref>{{cite web|url=http://www.worldwideintranetchallenge.com/wic/faqs.html|title=Benchmarking intranet end user satisfaction|access-date=2013-09-03|archive-date=2013-09-30|archive-url=https://web.archive.org/web/20130930052328/http://www.worldwideintranetchallenge.com/wic/faqs.html|url-status=dead}}</ref>
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