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==Incidents== === 2006 salmonella scare === On 20 January 2006, Cadbury Schweppes detected a strain of the ''[[Salmonella]]'' montevideo (SmvdX07) bacteria, affecting seven of its products.<ref name=":0">{{cite web |url=http://www.independent.co.uk/life-style/health-and-families/health-news/revealed-watchdogs-damning-verdict-on-cadburys-over-salmonella-scare-417170.html |title=Revealed: watchdog's damning verdict on Cadbury's over salmonella |date=23 September 2006 |website=The Independent |access-date=24 April 2019 |archive-date=24 April 2019 |archive-url=https://web.archive.org/web/20190424110517/https://www.independent.co.uk/life-style/health-and-families/health-news/revealed-watchdogs-damning-verdict-on-cadburys-over-salmonella-scare-417170.html |url-status=live }}</ref><ref>{{cite news |url=https://www.theguardian.com/uk/2006/jun/30/foodanddrink |title=Three in hospital with salmonella after Cadbury scare |date=30 June 2006 |work=[[The Guardian]] |access-date=24 April 2019 |issn=0261-3077 |archive-date=24 April 2019 |archive-url=https://web.archive.org/web/20190424110511/https://www.theguardian.com/uk/2006/jun/30/foodanddrink |url-status=live }}</ref> The contamination was caused by a leaking pipe, from which waste water dripped onto a chocolate crumb production line at the company's plant in [[Marlbrook, Herefordshire|Marlbrook]], [[Herefordshire]].<ref name=":1">{{cite web |last=ElAmin |first=Ahmed |url=https://www.foodnavigator.com/Article/2006/07/25/Cadbury-apologises-for-Salmonella-outbreak |title=Cadbury apologises for Salmonella outbreak |work=FoodNavigator |orig-date=Original date 24 July 2006 |date=2008-07-19 |access-date=10 October 2024 |url-access=limited |archive-date=10 April 2023 |archive-url=https://web.archive.org/web/20230410081235/https://www.foodnavigator.com/Article/2006/07/25/Cadbury-apologises-for-Salmonella-outbreak |url-status=live }}</ref><ref>{{cite web |url=http://www.theguardian.com/uk/2006/jun/24/foodanddrink |title=Chocolate may have poisoned more than 40 |last=Vasagar |first=Jeevan |date=24 June 2006 |website=[[The Guardian]] |access-date=24 April 2019 |archive-date=24 April 2019 |archive-url=https://web.archive.org/web/20190424110521/https://www.theguardian.com/uk/2006/jun/24/foodanddrink |url-status=live }}</ref> It was not until around six months after the leak was detected that Cadbury Schweppes notified the [[Food Standards Agency]], a delay which Cadbury Schweppes was unable to explain satisfactorily, and for which it was criticised.<ref name=":0" /><ref>{{cite web |url=https://www.foodmanufacture.co.uk/Article/2008/09/15/Unanswered-questions-in-Cadbury-salmonella-case |title=Unanswered questions in Cadbury salmonella case |website=foodmanufacture.co.uk |date=14 September 2008 |access-date=24 April 2019 |archive-date=11 November 2020 |archive-url=https://web.archive.org/web/20201111214749/https://www.foodmanufacture.co.uk/Article/2008/09/15/Unanswered-questions-in-Cadbury-salmonella-case |url-status=live }}</ref> The Food Standards Agency ordered the company to recall more than a million chocolate bars.<ref name="bbcsal">{{cite news|url=http://news.bbc.co.uk/1/hi/uk/5110674.stm |title=Cadbury recall after health fears |archiveurl=https://web.archive.org/web/20090112013657/http://news.bbc.co.uk/1/hi/uk/5110674.stm |archivedate=12 January 2009 |work= [[BBC News]] |date=23 June 2006}}</ref> In December 2006, the company announced that the cost of dealing with the incident reached £30 million.<ref name=prosecution>{{cite news|url=http://news.bbc.co.uk/1/hi/england/west_midlands/6583027.stm |title=Cadbury faces salmonella action |archiveurl=https://web.archive.org/web/20070906002846/http://news.bbc.co.uk/1/hi/england/west_midlands/6583027.stm |archivedate=6 September 2007 |work= [[BBC News]] |date=23 April 2007}}</ref> In April 2007, [[Birmingham City Council]] announced that it would be prosecuting Cadbury Schweppes in relation to three alleged offences of breaching food safety legislation. At that time, the [[Health Protection Agency]] identified 37 people who had been infected with Salmonella montevideo.<ref>{{cite news |url=https://www.theguardian.com/business/2006/aug/03/food.foodanddrink |title=Salmonella outbreak costs Cadbury £20m |last=Walsh |first=Fiona |date=2 August 2006 |work=[[The Guardian]] |access-date=24 April 2019 |issn=0261-3077 |archive-date=22 March 2019 |archive-url=https://web.archive.org/web/20190322004953/https://www.theguardian.com/business/2006/aug/03/food.foodanddrink |url-status=live }}</ref><ref name=":1" /> One of the alleged victims had to be kept on a hospital isolation ward for five days after eating a Cadbury's caramel bar.<ref>{{cite news |url=http://www.irwinmitchell.com/newsandmedia/2007/april/lawyer-for-salmonella-victims-responds-to-potential-legal-action-against-cadburys |last=Dixon |first=Rob |date=23 April 2007 |publisher=Irwin Mitchell |access-date=10 July 2013 |location=Sheffield |title=Lawyer for Salmonella Victims Responds to Potential Legal Action against Cadburys |archive-date=17 October 2013 |archive-url=https://web.archive.org/web/20131017134656/http://www.irwinmitchell.com/newsandmedia/2007/april/lawyer-for-salmonella-victims-responds-to-potential-legal-action-against-cadburys |url-status=live }}</ref> An investigation that was carried by [[Herefordshire Council]] led to a further six charges being brought.<ref name="prosecution" /> The company pleaded guilty to all nine charges,<ref name=birmpros>{{cite news|url=http://news.bbc.co.uk/1/hi/england/west_midlands/6755945.stm |title=Cadbury admits salmonella charges |archiveurl=https://web.archive.org/web/20070908011456/http://news.bbc.co.uk/1/hi/england/west_midlands/6755945.stm |archivedate=8 September 2007 |work=[[BBC News]] |date=15 June 2007}}</ref><ref name=herepros>{{cite news|url=http://news.bbc.co.uk/1/hi/england/hereford/worcs/6265548.stm |title=Cadbury admits salmonella charges |archiveurl=https://web.archive.org/web/20071001170357/http://news.bbc.co.uk/1/hi/england/hereford/worcs/6265548.stm |archivedate=1 October 2007 |work=[[BBC News]] |date=3 July 2007}}</ref> and was fined one million pounds at [[Birmingham Crown Court]] — the sentencing of both cases was brought together.<ref>{{cite web |last=confectionerynews.com |title=Court fines Cadbury 1.5m over salmonella contamination |url=https://www.confectionerynews.com/Article/2007/07/17/Court-fines-Cadbury-1.5m-over-salmonella-contamination |access-date=25 January 2021 |website=confectionerynews.com |date=16 July 2007 |archive-date=10 April 2023 |archive-url=https://web.archive.org/web/20230410081548/https://www.confectionerynews.com/Article/2007/07/17/Court-fines-Cadbury-1.5m-over-salmonella-contamination |url-status=live }}</ref> Analysts<!-- if you can find an analyst who has said this, please change this, source does not name any --> have said the fine is not material to the group, with mitigating factors limiting the fine being that the company quickly admitted its guilt and said it had been mistaken that the infection did not pose a threat to health.<ref name="fine">{{cite news |url=http://news.bbc.co.uk/1/hi/england/6900467.stm |title=Cadbury gets 1 mln pound salmonella fine |work=[[BBC News]] |date=16 July 2007 |access-date=30 January 2022}}.{{cbignore|bot=medic}}</ref> === 2007 recalls === On 10 February 2007, Cadbury recalled some of its Easter eggs due to a labelling error. The products were produced in a factory handling nuts, potential allergens, but this was not made clear on the packaging. Cadbury said the products were "perfectly safe" for people without nut allergies to eat.<ref>{{cite news |title=Cadbury issues Easter egg recall |url=http://news.bbc.co.uk/1/hi/uk/6349199.stm |access-date=11 February 2020 |work=[[BBC News]] |archive-date=27 July 2020 |archive-url=https://web.archive.org/web/20200727063431/http://news.bbc.co.uk/1/hi/uk/6349199.stm |url-status=live }}</ref> On 14 September 2007, Cadbury Schweppes investigated a manufacturing error over allergy warning, recalling for the second time in two years thousands of chocolate bars. A printing mistake at Somerdale Factory resulted in the omission of [[tree nut allergy]] labels from 250g [[Dairy Milk]] Double Chocolate bars.<ref>[http://www.food.gov.uk/news/newsarchive/2007/sep/cadbury "Cadbury's recall dairy milk double choc bars"] {{Webarchive|url=https://web.archive.org/web/20090414145002/http://www.food.gov.uk/news/newsarchive/2007/sep/cadbury |date=14 April 2009 }}. Foods Standards Agency, 14 September 2007</ref> ===2008 melamine contamination in China=== On 29 September 2008, Cadbury withdrew all of its 11 chocolate products made in its three Beijing factories, on suspicion of contamination with [[melamine]]. The recall affected the mainland China markets, Taiwan, Hong Kong and Australia.<ref>{{cite news |url=http://www.flex-news-food.com/pages/19402/China/Chocolate/Food-Safety/Milk/cadbury-withdraws-china-chocolate-melamine-concern.html |title=Cadbury Withdraws China Chocolate on Melamine Concern |agency=Reuters |date=28 September 2008 |publisher=Flex News |access-date=29 September 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080930193316/http://www.flex-news-food.com/pages/19402/China/Chocolate/Food-Safety/Milk/cadbury-withdraws-china-chocolate-melamine-concern.html |archive-date=30 September 2008}}</ref> Products recalled included Dark Chocolate, a number of products in the 'Dairy Milk' range and Chocolate Eclairs.<ref>Ng Kang-chung, "Cadbury recalls 11 products after tests reveal melamine", Page A1, ''[[South China Morning Post]]'' (30 September 2008)</ref> === 2014 pork traces in Malaysia === Cadbury recalled two chocolate products after it was tested positive for traces of pork DNA, namely Cadbury Dairy Milk Hazelnut and Cadbury Dairy Milk Roast Almond.<ref>{{cite news |url=http://www.channelnewsasia.com/news/asiapacific/pig-dna-tainted-cadbury/1122988.html |title=Pig DNA-tainted Cadbury chocolates were produced locally: Malaysia |date=26 May 2014 |publisher=Channel Newsasia |access-date=27 May 2014 |url-status=dead |archive-url=https://web.archive.org/web/20140527211716/http://www.channelnewsasia.com/news/asiapacific/pig-dna-tainted-cadbury/1122988.html |archive-date=27 May 2014}}</ref> The traces were found during a periodic check for non-halal ingredients in food products by the Ministry of Health in Malaysia which on 24 May 2014 said two of three samples of the company's products may contain pork traces.<ref>{{cite news |url=https://www.theguardian.com/business/2014/may/28/pork-in-cadburys-malaysian-chocolate-recalled-after-dna-traces-found |title=Pork in Cadbury's: Malaysian chocolate recalled after DNA traces found |work=[[The Guardian]] |location=London |date=28 May 2014 |access-date=28 May 2014 |archive-date=28 May 2014 |archive-url=https://web.archive.org/web/20140528062448/http://www.theguardian.com/business/2014/may/28/pork-in-cadburys-malaysian-chocolate-recalled-after-dna-traces-found |url-status=live }}</ref> On 2 June 2014, Malaysia's Department of Islamic Development (JAKIM) declared that the sample did not contain pig DNA, as claimed in earlier reports. This statement was made after new tests were conducted. JAKIM reportedly said in a statement that it tested 11 samples of Cadbury Dairy Milk Hazelnut, Cadbury Dairy Milk Roast Almond and other products from the company's factory but none of them tested positive for pork. The investigation followed reports that unscheduled checks had shown that two chocolates produced by Mondelez International Inc., the parent company of Cadbury, violated Islamic law and led to a boycott of all its products in the country.<ref name=Varandani>{{cite news |last1=Varandani |first1=Suman |title=Malaysia's Top Islamic Body JAKIM Says Cadbury Chocolates Do Not Contain Pork While Muslim Consumer Group Remains Unconvinced |url=http://www.ibtimes.com/malaysias-top-islamic-body-jakim-says-cadbury-chocolates-do-not-contain-pork-while-muslim-1592993 |access-date=2 September 2014 |work=International Business Times |date=2 June 2014 |archive-date=12 June 2014 |archive-url=https://web.archive.org/web/20140612152023/http://www.ibtimes.com/malaysias-top-islamic-body-jakim-says-cadbury-chocolates-do-not-contain-pork-while-muslim-1592993 |url-status=live }}</ref> === 2017 "Easter" controversy === [[File:Cadbury Egg Hunt in Support of Barnardos! (But Don’t Mention Easter)-112774 (26027101296).jpg|thumb|right|Sponsored by Cadbury, the annual [[Easter egg hunt]] (pictured in Dublin, Ireland in 2016) takes place in over 250 [[National Trust]] locations in Ireland and the UK.]] In 2017, the [[Church of England]] condemned the company and the [[National Trust for Places of Historic Interest or Natural Beauty|National Trust]] for rebranding their annual "[[Egg hunt|Easter Egg Trails]]" as "Cadbury Egg Hunts".<ref>{{cite news |url=https://www.independent.co.uk/news/business/news/cadbury-national-trust-church-england-airbrush-faith-easter-egg-hunt-remove-christianity-holiday-a7665436.html |title=Cadbury and National Trust accused of 'airbrushing faith' by Church of England for dropping 'Easter' from egg hunt |website=The Independent |access-date=25 August 2017 |archive-date=2 July 2019 |archive-url=https://web.archive.org/web/20190702052007/https://www.independent.co.uk/news/business/news/cadbury-national-trust-church-england-airbrush-faith-easter-egg-hunt-remove-christianity-holiday-a7665436.html |url-status=live }}</ref> [[Prime Minister of the United Kingdom|Prime Minister]] [[Theresa May]] called the rebranding "absolutely ridiculous"; however, Cadbury dismissed the criticism, with a spokesperson saying, "it is clear to see that within our communications we visibly state the word Easter. It is included a number of times across promotional materials."<ref>{{cite news |url=https://www.independent.co.uk/news/uk/politics/theresa-may-cadbury-national-trust-easter-egg-hunt-church-england-saudi-arabia-vicars-daughter-a7665536.html |title=Theresa May wades into 'Easter egg hunt' row despite apparently thin grasp of story |website=The Independent |access-date=25 August 2017 |archive-date=3 August 2017 |archive-url=https://web.archive.org/web/20170803091900/http://www.independent.co.uk/news/uk/politics/theresa-may-cadbury-national-trust-easter-egg-hunt-church-england-saudi-arabia-vicars-daughter-a7665536.html |url-status=live }}</ref> An ensuing controversy followed in Australia, where Cadbury was accused of removing the word 'Easter' from the packaging of its Easter eggs. Cadbury Australia responded that Easter was mentioned on "the back of [the] pack", and that its eggs were obviously Easter eggs.<ref>{{cite news |url=http://www.news.com.au/lifestyle/food/eat/federal-mp-questions-why-manufacturers-take-easter-out-of-their-chocolate-egg-packaging/news-story/02f735e77303dfc13cffc39909de3fa8 |title=Federal MP questions why manufacturers take 'Easter' out of their chocolate egg packaging |last=Brown |first=Vanessa |date=30 March 2016 |work=[[News Ltd]] |access-date=3 August 2017 |archive-date=3 August 2017 |archive-url=https://web.archive.org/web/20170803090352/http://www.news.com.au/lifestyle/food/eat/federal-mp-questions-why-manufacturers-take-easter-out-of-their-chocolate-egg-packaging/news-story/02f735e77303dfc13cffc39909de3fa8 |url-status=live }}</ref> === 2019 "Cadbury Treasures" campaign === In the run-up to Easter 2019, Cadbury launched a "Treasures" promotion in the UK and Ireland that, as well as listing treasure exhibits in various museums, unintentionally encouraged people to engage in illegal metal-detecting and digging at protected archaeological sites around the [[British Isles]] in search of further treasure. This prompted a highly critical reaction from archaeologists.<ref>{{cite news |url=http://www.bajrfed.co.uk/bajrpress/cadbury-treasure-hunt-fiasco/ |title=Cadbury treasure hunt fiasco |first=Aisling |last=Tierney |date=17 March 2019 |work=British Archaeology News Resource |access-date=17 March 2019 |archive-date=17 March 2019 |archive-url=https://web.archive.org/web/20190317132439/http://www.bajrfed.co.uk/bajrpress/cadbury-treasure-hunt-fiasco/ |url-status=live }}</ref> === 2022 Channel 4 ''Dispatches'' child labour claims === In 2022, ''Cadbury Exposed: Dispatches'' aired on [[Channel 4]] revealed child labour in cocoa farming for Cadbury chocolate. Mondelez International initially refused to comment before releasing a statement after the programme had aired. The network's journalists claimed Mondelez CEO Dirk Van de Put had "refused to be interviewed" but the company "did not dispute our findings (and were) deeply concerned by the incidents documented by Dispatches and would launch an investigation."<ref>{{cite web |title=Cadbury Exposed: Dispatches – All 4 |url=https://www.channel4.com/programmes/cadbury-exposed-dispatches |access-date=15 April 2022 |website=www.channel4.com |archive-date=15 April 2022 |archive-url=https://web.archive.org/web/20220415195008/https://www.channel4.com/programmes/cadbury-exposed-dispatches |url-status=live }}</ref> === 2023 Listeria recall === In May 2023, Muller recalled six Cadbury desserts because of the possible presence of listeria, described as a "precautionary measure".<ref>{{cite news |title=Müller recalls six Cadbury desserts over listeria concerns |url=https://www.bbc.co.uk/news/uk-65454499 |access-date=2 May 2023 |work=[[BBC News]] |archive-date=2 May 2023 |archive-url=https://web.archive.org/web/20230502103653/https://www.bbc.co.uk/news/uk-65454499 |url-status=live }}</ref>
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