Editing Dell (section)

==Security==

===Self-signed root certificate===
In November 2015, it emerged that several Dell computers had shipped with an identical pre-installed [[root certificate]] known as "eDellRoot".<ref name=ars-selfsigned>{{cite web|title=Dell does a Superfish, ships PCs with easily cloneable root certificates|url=https://arstechnica.com/security/2015/11/dell-does-superfish-ships-pcs-with-self-signed-root-certificates/|website=Ars Technica|date=November 23, 2015 |publisher=Conde Nast|access-date=November 25, 2015}}</ref> This raised such security risks as attackers impersonating [[HTTPS]]-protected websites such as [[Google]] and [[Bank of America]] and malware being signed with the certificate to bypass Microsoft software filtering.<ref name=ars-selfsigned /> Dell apologized and offered a removal tool.<ref name=ars-removal>{{cite web|title=Dell apologizes for HTTPS certificate fiasco, provides removal tool|url=https://arstechnica.com/security/2015/11/dell-apologizes-for-https-certificate-fiasco-provides-removal-tool/|website=Ars Technica|date=November 24, 2015 |publisher=Conde Nast|access-date=November 25, 2015}}</ref>

===Dell Foundation Services===
Also in November 2015, a researcher discovered that customers with diagnostic program Dell Foundation Services could be digitally tracked using the unique service tag number assigned to them by the program.<ref name=ars-dfs>{{cite web|title=PCs running Dell support app can be uniquely ID'd by snoops and scammers|url=https://arstechnica.com/security/2015/11/pcs-running-dell-support-app-can-be-uniquely-idd-by-snoops-and-scammers/|website=Ars Technica|date=November 25, 2015 |publisher=Conde Nast|access-date=November 25, 2015}}</ref> This was possible even if a customer enabled [[private browsing]] and deleted their [[browser cookie]]s.<ref name=ars-dfs /> ''[[Ars Technica]]'' recommended that Dell customers uninstall the program until the issue was addressed.<ref name=ars-dfs />