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== Corporate affairs == === Business trends === Key trends for Aer Lingus are (as at year ending 31 December):<ref>{{Cite web |title=Annual reports {{!}} Operating Companies |url=https://www.iairgroup.com/investors-and-shareholders/financial-reporting/annual-reports/ |access-date=25 July 2024 |website=IAG}}</ref> {| class="wikitable" style="text-align:center;" |- | style="background: #008374;" | ! Total revenue<br>([[Euro|€m]]) ! Net profit<br>(€m) ! Number of<br>employees<br>([[Full-time equivalent|FTE]]){{Efn|on average}} ! Number of<br>passengers<br>(m) ! Passenger<br>load factor<br>(%) ! Number of<br>aircraft{{Efn|at year end}} ! ''References'' |- | style="background: #008374;color:white" |2007 |1,284 |105 |3,905 |9.3 |75.4 |41 |<ref>{{Cite web |title=Aer Lingus Annual Report 2007 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/Aer%20Lingus%20Annual%20Report%202007.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" |2008 |1,357 |<span style="color:red;">−107</span> |4,035 |10.0 |72.8 |42 |<ref>{{Cite web |title=Aer Lingus Annual Report 2008 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/Aer%20Lingus%20Annual%20Report%202008.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" |2009 |1,205 |<span style="color:red;">−130</span> |3,844 |10.4 |74.5 |44 |<ref>{{Cite web |title=Aer Lingus Annual Report 2009 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/Aer%20Lingus%20Annual%20Report%202009.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" |2010 |1,215 |43.0 |3,516 |9.3 |76.1 |44 |<ref>{{Cite web |title=Aer Lingus Annual Report 2010 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/Aer%20Lingus%20Annual%20Report%202010.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" |2011 |1,288 |71.2 |3,491 |9.5 |75.6 |43 |<ref>{{Cite web |title=Aer Lingus Annual Report 2011 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/aer-lingus-annual-report-2011.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref><ref name="2010results">{{cite web |title=About Us – Financial Information |url=http://www.aerlingus.com/aboutus/investorrelations/financialinformation |archive-url=https://web.archive.org/web/20110522052948/https://www.aerlingus.com/aboutus/investorrelations/financialinformation/ |archive-date=22 May 2011 |access-date=17 April 2011 |publisher=Aer Lingus}}</ref> |- | style="background: #008374;color:white" |2012 |1,393 |33.9 |3,566 |9.7 |77.7 |44 |<ref>{{cite web |title=Aer Lingus Annual Report 2012 |url=http://corporate.aerlingus.com/media/aerlinguscom/content/pdfs/corporate/4_EIAnnualReport2012.pdf |url-status=live |archive-url=https://web.archive.org/web/20130319062740/http://corporate.aerlingus.com/media/aerlinguscom/content/pdfs/corporate/4_EIAnnualReport2012.pdf |archive-date=19 March 2013 |access-date=7 March 2013 |publisher=Aer Lingus}}</ref><ref>{{cite web |title=Aer Lingus Historic Data |url=http://corporate.aerlingus.com/media/corporateaerlinguscom/content/pdfs/Key_annual_historic_data_2006_to_2012.pdf |archive-url=https://web.archive.org/web/20140308000626/http://corporate.aerlingus.com/media/corporateaerlinguscom/content/pdfs/Key_annual_historic_data_2006_to_2012.pdf |archive-date=8 March 2014 |access-date=7 March 2014 |publisher=Aer Lingus}}</ref> |- | style="background: #008374;color:white" |2013 |1,425 |34.1 |3,615 |9.6 |78.4 |47 |<ref>{{cite web |date=27 March 2014 |title=Aer Lingus Annual Report 2013 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/aer-lingus-annual-report-2013.pdf |url-status=live |archive-url=https://web.archive.org/web/20141109044048/http://corporate.aerlingus.com/investorrelations/resultspresentations/2013resultspresentations/ |archive-date=9 November 2014 |access-date=9 November 2014 |publisher=Aer Lingus}}</ref> |- | style="background: #008374;color:white" |2014 |1,557 |<span style="color:red;">−95.8</span> |3,766 |9.8 |79.0 |50 |<ref>{{cite web |date=27 March 2014 |title=Aer Lingus Annual Report 2014 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/aer-lingus-annual-report-2014.pdf |url-status=live |archive-url=https://web.archive.org/web/20150530233730/http://corporate.aerlingus.com/investorrelations/resultspresentations/2014resultspresentations/ |archive-date=30 May 2015 |access-date=30 April 2015 |publisher=Aer Lingus}}</ref> |- | style="background: #008374;color:white" | 2015 | 1,718 | 118 | 2,753 | 10.1 |81.6 |49 |<ref>{{Cite web |title=Aer Lingus Annual Report 2015 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/aer-lingus-annual-report-2015.pdf |url-status=dead |archive-url=https://web.archive.org/web/20230701204247/https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/aer-lingus-annual-report-2015.pdf |archive-date=1 July 2023 |access-date=November 13, 2023 |website=IAG}}</ref> |- | style="background: #008374;color:white" | 2016 | 1,766 | 205 |2,711 |10.4 |81.6 |51 |<ref>{{Cite web |title=Aer Lingus Annual Report 2016 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/aer-lingus-annual-report-2016.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" | 2017 | 1,859 |234 |2,662 |10.9 |81.2 |53 |<ref>{{Cite web |title=Aer Lingus Annual Report 2017 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-reports/en/aer-lingus-annual-report-2017.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" | 2018 | 2,020 | 258 | 2,658 | 11.3 |80.9 |56 |<ref>{{Cite web |title=Aer Lingus Annual Report 2018 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/Aer%20Lingus%20Limited%20FS%202018%20-%20FINAL%2001032019.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" | 2019 | 2,125 | 225 | 2,646 | 11.6 |81.8 |58 |<ref>{{Cite web |title=Aer Lingus Annual Report 2019 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-annual-report-2019.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" | 2020 | 467 | <span style="color:red;">−502</span> | 1,609 | 2.1 |46.4 |56 |<ref>{{Cite web |title=Aer Lingus Annual Report 2020 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-limited-fs-year-ended-31-december-2020-signed-26-march-2021.pdf |access-date=November 13, 2023 |website=IAG}}{{Dead link|date=April 2024|bot=InternetArchiveBot|fix-attempted=yes}}</ref> |- | style="background: #008374;color:white" |2021 |366 |<span style="color:red;">−338</span> |2,472 |2.0 |48.0 |57 |<ref>{{Cite web |title=Aer Lingus Annual Report 2021 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-limited-fs.pdf |url-status=dead |archive-url=https://web.archive.org/web/20220502104120/https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/aer-lingus-limited-fs.pdf |archive-date=2 May 2022 |access-date=November 13, 2023 |website=IAG}}</ref> |- | style="background: #008374;color:white" |2022 |1,667 |<span style="color:red;">−23.0</span> |2,283 |9.0 |77.0 |56 |<ref>{{Cite web |title=Aer Lingus Annual Report 2022 |url=https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/iag-annual-reports/en/aer-lingus-annual-report-2022.pdf |url-status=dead |archive-url=https://web.archive.org/web/20230701204357/https://www.iairgroup.com/~/media/Files/I/IAG/annual-reports/iag-annual-reports/en/aer-lingus-annual-report-2022.pdf |archive-date=1 July 2023 |access-date=November 13, 2023 |website=IAG}}</ref> |- | style="background: #008374;color:white" |2023 |2,147 |169 |2,279 |10.8 |81.0 |57 |<ref>{{Cite web |title=Aer Lingus Annual Report 2023 |url=https://www.iairgroup.com/media/5yclhy4r/aer-lingus-annual-report-2023.pdf |access-date=25 July 2024 |website=IAG}}</ref> |} === Ownership and structure === Aer Lingus was listed on the Irish and London Stock Exchanges, under ticker EIL1 on the Irish Stock Exchange and ticker AERL on the London Stock Exchange.<ref>{{cite web |url=http://corporate.aerlingus.com/investorrelations/ |title=Welcome to Aer Lingus Investor Relations |publisher=Aer Lingus Group plc |access-date=24 April 2015 |archive-date=15 April 2015 |archive-url=https://web.archive.org/web/20150415203815/http://corporate.aerlingus.com/investorrelations/ }}</ref> However it was delisted on 17 September 2015 following its majority acquisition by IAG. Shareholdings ({{as of|2015|September|2|lc=y}}) are:<ref name="IAGShare" /> {| class="wikitable" style="margin: 1em auto;" |- ! style="background: #008374;" | <span style="color:white">Shareholder</span> ! style="background: #008374;" | <span style="color:white">Shares</span> ! style="background: #008374;" | <span style="color:white">Interest</span> |- | [[International Airlines Group]] || align="right" | || align="right" |98.05% |- | [[Investor|Other investors]] || align="right" | || align="right" |1.95% |- | '''Total'''|| align="right" |534,040,090|| align="right" |'''100.00%''' |} ==== Aer Lingus Cargo ==== Aer Lingus Cargo is the airline's cargo division. It uses reserved areas of passenger aircraft cargo-holds. Aer Lingus Cargo is available on all routes to the US from Dublin and [[Shannon Airport|Shannon]]. Cargo services are also offered on most European routes and some routes to the UK, the division subsequently rebranded as [[IAG Cargo]].<ref>{{cite web |url=http://www.aerlinguscargo.com/services/overview |title=Our Services |publisher=Aer Lingus Cargo |access-date=10 July 2015 |archive-url=https://web.archive.org/web/20150711093645/http://www.aerlinguscargo.com/services/overview |archive-date=11 July 2015 }}</ref> ==== Aer Lingus Regional ==== {{Main|Aer Lingus Regional}} Aer Lingus Regional flights have been operated by [[Emerald Airlines]] on a franchise basis since 17 March 2022.<ref>{{cite news |title=Aer Lingus and Emerald Airlines announce accelerated plans for launch of regional routes |url=https://www.aerlingus.com/blog/aer-lingus-and-emerald-airlines-regional-routes/ |website=Aer Lingus Blog |access-date=30 May 2022 |date=16 December 2021}}</ref> Aer Lingus had a franchise agreement with Irish regional airline [[Stobart Air]] (formerly [[Aer Arann]]), under which Stobart Air operated several routes under the [[Aer Lingus Regional]] brand, livery and flight code.<ref>{{cite web|url=http://www.aerlingus.com/aboutus/alliances/aerarannfranchise/ |title=Aer Lingus Regional |archive-url=https://web.archive.org/web/20110701083552/https://www.aerlingus.com/aboutus/alliances/aerarannfranchise/ |archive-date=1 July 2011 }}</ref> Stobart Air had not operated any flights under its own RE code since April 2012, and all its routes were transferred to Aer Lingus with flight numbers in the EI3XXX range.{{citation needed|date= June 2021}} Stobart Air was placed into liquidation in June 2021; Aer Lingus and [[BA CityFlyer]] stepped in to operate the routes on a temporary basis.<ref>{{cite news |last1=Kaminski-Morrow |first1=David |title=IAG carriers take up routes abandoned by Stobart Air collapse |url=https://www.flightglobal.com/airlines/iag-carriers-take-up-routes-abandoned-by-stobart-air-collapse/144133.article |work=Flight Global |date=13 June 2021 |language=en |access-date=14 June 2021 |archive-date=14 June 2021 |archive-url=https://web.archive.org/web/20210614063417/https://www.flightglobal.com/airlines/iag-carriers-take-up-routes-abandoned-by-stobart-air-collapse/144133.article |url-status=live }}</ref> === Business model === Aer Lingus adopted a "small frills" strategic approach – a hybrid between a traditional legacy airline and a [[low-cost carrier]].<ref name="Bamber, G.J., Gittell, J.H., Kochan, T.A. & von Nordenflytch, A. 2009">{{cite book |author=Bamber, G.J. |title=Up in the Air: How Airlines Can Improve Performance by Engaging their Employees |author2=Gittell, J.H. |author3=Kochan, T.A. |author4=von Nordenflytch, A. |publisher=[[Cornell University Press]] |year=2009 |chapter=chapter 5 |access-date=2023-12-14 |chapter-url=https://www.cornellpress.cornell.edu/book/9780801447471/up-in-the-air/#bookTabs=1 |archive-url=https://web.archive.org/web/20151031004303/http://www.cornellpress.cornell.edu/book/?GCOI=80140100965480 |archive-date=31 October 2015 |url-status=live |name-list-style=amp}}</ref> The difference lies in the services offered on short-haul and long-haul flights with meals offered free on the latter only. The new strategy required considerable negotiation with the unions, and a consensus was reached that lower costs and a reinvention of the airline were necessary for its survival. The union concessions that arose from the negotiations were detrimental to the airline's image however; by 2003 the wage freeze had been lifted and there were 3,800 voluntary redundancies with no forced layoffs. These factors contributed to the airline's reported profits in 2002, 2003 and 2005, with only a small loss recorded in 2004.<ref name="Bamber, G.J., Gittell, J.H., Kochan, T.A. & von Nordenflytch, A. 2009" /> === Head office === [[File:Aer Lingus Building, Dublin Airport, County Dublin, Ireland - August 2014.jpg|thumb|Aer Lingus's head office<!--See http://www.mc-bauchemie.com/en/Global-Modules/References/Air-Lingus-HQ-Airport-Dublin.aspx?l=1 -->]] [[File:Airbus A320 Aer Lingus "Retrojet" F-WWDV EI-DVM, MSN 4634.jpg|thumb|right|An [[Airbus A320]] in the retro livery at [[Toulouse–Blagnac Airport]] in 2011 before delivery to the airline.]] [[File:Self check-in at Dublin Airport.jpg|thumb|[[Airport check-in|Self-check-in]] machines of Aer Lingus at [[Dublin Airport]].]] [[File:Aer Lingus Airbus A321LR (51815135988).jpg|thumb|Interior of an Aer Lingus [[Airbus A321LR]]]] The Aer Lingus head office is located on the grounds of Dublin Airport in [[Fingal]], [[County Dublin]].<ref name=HQaddress>{{Cite web |url=https://www.aerlingus.com/legal/imprint/|title=Imprint|publisher=Aer Lingus|access-date=2024-08-13|quote=Aer Lingus Limited: Dublin Airport, Co. Dublin}}</ref> Dublin Airport Authority (DAA) renovated an existing building to create Aer Lingus's headquarters.<ref>"[http://www.mc-bauchemie.com/en/Global-Modules/References/Air-Lingus-HQ-Airport-Dublin.aspx?l=1 Air Lingus HQ Airport Dublin] {{Webarchive|url=https://web.archive.org/web/20161105174504/http://www.mc-bauchemie.com/en/Global-Modules/References/Air-Lingus-HQ-Airport-Dublin.aspx?l=1 |date=5 November 2016 }}." MC-Bauchemie. Retrieved on 1 October 2016.</ref> The HOB Site,<ref name="SurrenderHOB">{{Cite web |title=Completion of surrender of Aer Lingus Head Office |url=https://www.yumpu.com/en/document/read/29878029/completion-of-surrender-of-aer-lingus-head-office-site |access-date=2023-12-14 |website=yumpu.com |format=PDF}}</ref> the {{convert|9.9|acre|ha|adj=on}} former head office site includes the former head office building, the services annexe, the Iolar House,<ref name="HQSurrender">"[http://uk.ibtimes.com/articles/20100625/aer-lingus-surrenders-lease-on-head-office-site.htm Aer Lingus surrenders lease on head office site] {{webarchive|url=https://web.archive.org/web/20100629064758/http://uk.ibtimes.com/articles/20100625/aer-lingus-surrenders-lease-on-head-office-site.htm |date=29 June 2010 }}." ''[[International Business Times]]''. 25 June 2010. Retrieved 7 July 2010.</ref> the Mock-Up Building, the ALSAA swimming pool, and various smaller structures and buildings.<ref name=SurrenderHOB /> The Head Office Building housed the corporate head office of Aer Lingus and its subsidiaries, and many administrative functions, employees, and car parking spaces, were located in this building. The Iolar House and Mock-Up Building housed training facilities for Aer Lingus crew and office space.<ref name=SurrenderHOB /> This former head office is proximate to the former Ryanair head office. Brian Lavery of ''[[The New York Times]]'' said in 2004 that the proximity, described by Lavery as "a few parking lots away," was "a symbol of just how close the competition is to home."<ref>Lavery, Brian. "[https://www.nytimes.com/2004/10/02/business/worldbusiness/02iht-wbspot2_ed3_.html SPOTLIGHT: Aer Lingus chief's survival guide] {{Webarchive|url=https://web.archive.org/web/20220126155950/https://www.nytimes.com/2004/10/02/business/worldbusiness/spotlight-aer-lingus-chiefs-survival-guide.html |date=26 January 2022 }}." ''[[The New York Times]]''. Saturday 2 October 2004. Retrieved 29 February 2010.</ref> In 2010, Aer Lingus announced that it surrendered the lease on its head office building to the [[Dublin Airport Authority]] and that it would move its employees to Hangar 6 and other buildings in the airline's property portfolio during the year of 2011. The airline said that its head office building, which was stated by the ''[[International Business Times]]'' to require refurbishing, was too large for the company's needs following the "Greenfield" cost reduction programme.<ref name="HQSurrender" /> On 8 November 2011 Aer Lingus signed the contract with the [[Dublin Airport Authority]] for the surrender of the leasehold interest in the HOB Site. Aer Lingus would pay €22.15 million and interest to the DAA, with €10.55 million being paid over ten years in annual payments, with each being equal size. The payments will involve a 5% interest rate per annum.<ref name=SurrenderHOB /> The former HOB Site was redeveloped into Dublin Airport Central, with the Dublin Airport Authority planning to spend €10 million. The former head office became One, Dublin Airport Central.<ref>{{cite news|author=Fagan, Jack|url=https://www.irishtimes.com/business/commercial-property/daa-begins-10m-office-development-of-old-aer-lingus-hq-at-dublin-airport-1.2151391|title=DAA begins €10m office development of old Aer Lingus HQ at Dublin airport|newspaper=[[Irish Times]]|date=23 March 2015<!--Wednesday-->|access-date=20 February 2020|archive-date=11 November 2017|archive-url=https://web.archive.org/web/20171111094822/http://www.irishtimes.com/business/commercial-property/daa-begins-10m-office-development-of-old-aer-lingus-hq-at-dublin-airport-1.2151391|url-status=live}}</ref> === Employee relations === On 30 May 2014, Aer Lingus [[Flight attendant|cabin crew]] staged a 24-hour [[Strike action|strike]] resulting in the cancellation of around 200 flights and the disruption of travel plans by up to 200,000 people. The workers were seeking changes to their [[Schedule (workplace)|rosters]], which the airline said that if implemented would mean the loss of 300 jobs in Ireland, which would have to be relocated to [[North America]].<ref name="AerLingus">{{cite news |date=30 May 2014 |title=Aer Lingus: Cabin crew strike affects 30,000 passengers |publisher=[[BBC News]] |url=https://www.bbc.com/news/uk-northern-ireland-27631517 |url-status=live |access-date=2023-12-14 |archive-url=https://archive.today/20140531232526/http://www.irishsun.com/index.php/sid/222467203/scat/aba4168066a10b8d/ht/Striking-Aer-Lingus-cabin-crew-should-be-punished-says-airline-shareholder |archive-date=31 May 2014}}</ref> === Sponsorships === Aer Lingus sponsored the [[Irish Times International Fiction Prize]] from 1989 to 1992, when it was also known as the Irish Times/Aer Lingus International Fiction Prize.<ref name= ltaward>{{cite web | title=Irish Times International Fiction Prize | website=[[LibraryThing]] | url=https://www.librarything.com/award/861/Irish-Times-International-Fiction-Prize | access-date=17 November 2023}}</ref> On 30 April 2015, it was announced that Aer Lingus would become the official airline of the [[Ireland national rugby union team|Irish Rugby Team]]. On the same day, it was announced that one aircraft was to be renamed "Green Spirit" and wear a special livery for the Irish Rugby Team. Another aircraft would also be painted in the same livery.<ref>{{cite web|url=http://www.businessandleadership.com/marketing/item/50484-aer-lingus-named-official/|title=Aer Lingus named official airline partner to the IRFU|author=Grainne Rothery|work=Business & Leadership|date=30 April 2015 |access-date=29 June 2015|archive-date=3 May 2015|archive-url=https://web.archive.org/web/20150503043834/http://www.businessandleadership.com/marketing/item/50484-aer-lingus-named-official/|url-status=live}}</ref>
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