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==Awards and recognitions== In its recent history, the company has won different awards:<ref>{{cite web|url=https://www.avianca.com/us/en/about-us/who-we-are/our-awards/|title=Know our Awards and recognitions|website=Avianca.com|access-date=July 1, 2021}}</ref> *2010: E-Commerce Company of the Year β ''eCommerce Awards Colombia''. *2012: Best Company in Customer Service Labor and Management β ''Ibero-American Social Media Awards''. *2013: Best Company in Customer Service Labor and Management β ''Ibero-American Social Media Awards''. *2013: South American Airlines with Best Onboard Service β ''[[Skytrax]] World Airline Awards''. *2014: Best E-commerce Initiative in Colombia β ''Colombia Online Awards''. *2015: Best Airline in South America β ''World Travel Awards''. *2016: Best Airline in South America and Latin America β ''Business Traveler North America Magazine''. *2017: Best Airline in South America β ''Business Traveler Awards''. *2017: Best Airline in South America and Best Regional Airline in South America β ''[[Skytrax]] World Airline Awards''. *2017: Best Mobile Initiative for eCommerce β ''eCommerce Awards''. *2017: Second-best airline in the world β ''Consumers and Users Organization''. *2018: Best Airline in South America β ''[[Skytrax]] World Airline Awards''. *2018: Best Regional Airline in South America β ''Airline Passenger Experience APEX''.
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