Editing Enhanced 911 (section)

==MLTS Legislation==
On August 1, 2019, the FCC adopted a Report and Order to address calls to 911 made from multi-line telephone systems (MLTS) that commonly serve hotels and office buildings, pursuant to Kari’s Law. The Report and Order also addressed sending dispatchable location information with 911 calls, and consolidating the FCC’s 911 rules.<ref>{{Cite web|url=https://www.fcc.gov/fcc-amends-rules-improve-access-911|title=FCC Amends Rules to Improve Access to 911|date=2019-08-06|website=Federal Communications Commission|language=en|access-date=2020-02-29}}</ref>

Under the provisions outlined in KARI'S LAW, new and upgraded MLTS systems after February 17, 2020 must:
* Enable the public to dial 911 from MLTS directly, without having to dial additional numbers, such as a “9,” to reach an outside line. 
* Require MLTS to send a notification to a location where someone is likely to hear or see it when a 911 call has been made.
 
In addition to Kari's Law, §506 of the RAY BAUM'S Act<ref>{{Cite web|url=https://www.congress.gov/bill/115th-congress/house-bill/4986/text|title=Text - H.R.4986 - 115th Congress (2017-2018): RAY BAUM'S Act of 2018|last=Blackburn|first=Marsha|date=2018-03-07|website=www.congress.gov|access-date=2020-02-29}}</ref> adds the requirement that by January 6, 2021, wired MLTS devices must:

* Establish dispatchable location information requirements for 911 calls from MLTS, fixed telephone services, interconnected Voice over Internet Protocol (VoIP) services, mobile text, and Internet-based Telecommunications Relay Services (TRS).

WIRELESS devices have an additional year to be made compliant.

'''Dispatchable location is defined as:''' 
The street address of the calling party
Information SUCH AS room number, floor number, or SIMILAR INFORMATION necessary to adequately identify the location of the calling party.

In a recent Podcast recorded at the NENA 911 Goes to Washington event in WASHINGTON, DC, David Furth, the Deputy Director of Public Safety and Homeland Security provided a recap of the legislative actions.<ref>{{Cite web|url=https://www.spreaker.com/user/avayapodcast/tips-furth-fcc-nena-gtw-mixdown|title=TiPS with David Furth Deputy Director of the FCC PSHSB on 911 Legislation|website=Spreaker|language=en|access-date=2020-02-29|archive-date=2020-02-29|archive-url=https://web.archive.org/web/20200229182703/https://www.spreaker.com/user/avayapodcast/tips-furth-fcc-nena-gtw-mixdown|url-status=dead}}</ref>

The legislation does over rule any current State legislation, that currently exists in numerous US government jurisdictions, unless the Federal requirements are more restrictive. The burden still remains upon the enterprise organization to provide compliance when an emergency call originates from within a MLTS system, however the new language also adds responsibility to Manufacturers, Importers, Distributors, and Installers as well s the person who owns, operates. rents, buys or leases the system.

The member driven volunteer organization that represents the people who staff the PSAPs, the [[National Emergency Number Association]] (NENA.org), has done significant work advocating on the subject of MLTS E911. Hank Hunt, Kari Hunt's father has championed the legislation, named after his late daughter, which started as a promise to his granddaughter who knew to dial 9-1-1 from the hotel room phone, but had no idea the phone needed a 9 to dial an outside line. Hank is carrying on the legacy of Kari and is a popular speaker at Public Safety and Telecom shows and events. His actions are funded through The Kari Hunt Foundation, a 501(c)(3) non-profit.<ref>{{cite web |url=https://karihuntfoundation.org/ |title=Kari Hunt Foundation - Home |website=karihuntfoundation.org |access-date=14 January 2022 |archive-url=https://web.archive.org/web/20200731002424/https://karihuntfoundation.org/ |archive-date=31 July 2020 |url-status=dead}}</ref>

It is an important contemporary issue of growing concern as enterprise style organizations employ new technologies to create vast private networks that interconnect with the PSTN in ways that do not map to the logic used to locate callers in the Public Enhanced 911 system. The risks to people who initiate a 911 call from an MLTS who are not physically located within the jurisdiction of the agency to which the 911 call is routed and the increasing burdens of misdirected 911 calls upon those agencies is escalating.

The FCC Report and Order outlines the actions taken:<ref>{{Cite web|url=https://docs.fcc.gov/public/attachments/FCC-19-76A1.pdf|title=Implementing Kari's Law and Section 506 of RAY BAUM'S Act {{!}} PS Docket No. 18-261, et al|date=August 2, 2019|website=fcc.gov|access-date=2020-02-29}}</ref>