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=== Delivering for America reform plan === In March 2021, the Postal Service launched a 10-year reform plan called Delivering for America, intended to improve the agency's financial stability, service reliability, and operational efficiency.<ref name="Yahoo23">{{cite news |last=Coleman |first=Kali |date=January 18, 2023 |title=USPS Is Making Even More Changes to Your Mail, as of Sunday |url=https://www.yahoo.com/now/usps-making-even-more-changes-214631927.html |access-date=March 22, 2023 |work=Yahoo |archive-date=January 22, 2023 |archive-url=https://web.archive.org/web/20230122000349/https://www.yahoo.com/now/usps-making-even-more-changes-214631927.html |url-status=dead }}</ref><ref name="LocalNBC21">{{cite news |last=Wilkerson |first=Rachel |date=March 24, 2021 |title=United States Postal Service to implement changes |url=https://mynbc15.com/news/local/united-states-postal-service-to-implement-changes |access-date=March 22, 2023 |work=WPMI}}</ref> The plan includes $40 billion in investments meant to improve USPS technology and facilities.<ref name="PPTI23Investment">{{cite news |last=Baker |first=Elizabeth |date=September 20, 2023 |title=USPS to hire 10,000 seasonal employees to prepare for the holidays |url=https://www.parcelandpostaltechnologyinternational.com/news/operations/usps-to-hire-10000-seasonal-employees-to-prepare-for-the-holidays.html |access-date=September 25, 2023 |work=Parcel & Postal Technology International}}</ref> In April 2022, the [[Postal Service Reform Act of 2022]] was signed into law.<ref name="Time23" /> It lifted financial burdens placed on the USPS by the 2006 [[Postal Accountability and Enhancement Act]].<ref name="USAToday22PSRA">{{cite news |last=Lee |first=Ella |date=April 6, 2022 |title=USPS gets a financial overhaul: Here's what we know about the Postal Service Reform Act |url=https://www.usatoday.com/story/news/politics/2022/04/06/usps-reform-act-what-to-know/9482162002/ |access-date=October 11, 2023 |work=USA Today}}</ref> As part of Delivering for America, the Postal Service has introduced three new parcel shipping offerings: USPS Connect in June 2022,<ref name="DCN22">{{cite news |last=Jones |first=Erica |date=April 12, 2022 |title=U.S. Postal Service rolls out USPS Connect in Georgia |url=https://www.dawsonnews.com/news/business/us-postal-service-rolls-out-usps-connect-georgia-expands-next-day-delivery-options-businesses/ |access-date=March 22, 2023 |work=Dawson County News}}</ref> USPS Ground Advantage in July 2023,<ref name="PPTI23">{{cite news |last=Baker |first=Elizabeth |date=July 19, 2023 |title=USPS launches Ground Advantage shipping offering |url=https://www.parcelandpostaltechnologyinternational.com/news/delivery/usps-launches-ground-advantage-shipping-offering.html |access-date=July 19, 2023 |work=Parcel And Postal Technology International}}</ref> and Priority Next Day in March 2025.<ref>{{Cite web |title=USPS Priority Next Day launches in 54 markets {{!}} Supply Chain Dive |url=https://www.supplychaindive.com/news/usps-priority-next-day-launches-in-54-markets/741290/ |access-date=2025-04-12 |website=www.supplychaindive.com |language=en-US}}</ref> It has also installed 348 new package sorting machines within its facilities.<ref name="PPTI23Investment" /> As of September 2023, the Postal Service is able to process approximately 70 million packages per day,<ref name="PPTI23Investment" /> up from 53 million in 2021,<ref name="DCVelocityFrantz">{{cite news |last=Frantz |first=Gary |date=November 1, 2022 |title=Shippers back in the driver's seat as parcel market growth softens |url=https://www.dcvelocity.com/articles/55864-shippers-back-in-the-drivers-seat-as-parcel-market-growth-softens |access-date=September 20, 2023 |work=DC Velocity}}</ref> and 60 million in 2022.<ref name="Reuters23">{{cite news |last=Shepardson |first=David |date=April 27, 2023 |title=U.S. Postal Service shrinks forecast losses as it raises prices |url=https://www.reuters.com/business/us-postal-service-shrinks-forecast-losses-it-hikes-prices-2023-04-27/ |access-date=May 22, 2023 |work=Reuters}}</ref> The USPS announced in July 2022 that it would be building 60 new regional processing and distribution centers in order to replace smaller, redundant facilities.<ref name="GovExec22">{{cite news |last=Katz |first=Eric |date=July 5, 2022 |title=This Is Where USPS Is Building Out Its First Mega-Centers This Year |url=https://www.govexec.com/management/2022/07/see-where-usps-building-out-its-first-mega-centers-year/368961 |access-date=March 22, 2023 |work=Government Executive}}</ref> One of the first of these facilities, a 700,000-square-foot building in [[Gastonia, North Carolina]], opened in November 2023.<ref name="CharlotteObserver23">{{cite news |last1=Muccigrosso |first1=Catherine |last2=Nikouyeh |first2=Khadejeh |date=November 14, 2023 |title=USPS opens one of the first mega-regional distribution centers near Charlotte |url=https://www.charlotteobserver.com/news/business/article281350673.html |access-date=November 14, 2023 |work=Charlotte Observer}}</ref> In an effort to stabilize its workforce, the Postal Service converted 150,000 of its pre-career workers into full-time employees between October 2020 and September 2023.<ref name="PPTI23Investment" /><ref name="FNNConversion">{{cite news |last=Heckman |first=Jory |date=September 19, 2023 |title=USPS ends peak holiday surcharge as it cuts year-end demand for temporary hires |url=https://federalnewsnetwork.com/hiring-retention/2023/09/usps-ends-peak-holiday-surcharge-as-it-cuts-year-end-demand-for-temporary-hires/ |access-date=September 19, 2023 |work=Federal News Network}}</ref> Delivering for America has attempted to stabilize the Postal Service's finances by adjusting service times for mail and package delivery.<ref name="NPRServiceTimes">{{cite news |last=Chappell |first=Bill |date=April 21, 2022 |title=Why your USPS mail package delivery is about to get slower |url=https://www.npr.org/2022/04/21/1094011233/mail-usps-slower-packages |access-date=November 13, 2023 |work=National Public Radio}}</ref> In 2020, the [[Postal Regulatory Commission]] gave the Postal Service increased authority to raise postage rates in order to cover its operating costs.<ref name="GoveExecPRCruling">{{cite news |last=Katz |first=Eric |date=November 30, 2020 |title=Regulator Finalizes Plan to Enable Larger USPS Rate Hikes |url=https://www.govexec.com/management/2020/11/regulator-finalizes-plan-enable-larger-usps-rate-hikes/170371/ |access-date=November 13, 2023 |work=GovExec}}</ref> Between 2021 and 2023, USPS has raised the postage rate four times.<ref name="CBSRateHikes">{{cite news |last=Picchi |first=Aimee |date=October 9, 2023 |title=USPS proposes 5th postage hike since 2021 β a move critics call "unprecedented" |url=https://www.cbsnews.com/news/usps-postage-rate-hike-january-2024-unprecedented/ |access-date=October 23, 2023 |work=CBS News}}</ref> In May 2023, USPS reported a $2.5 billion loss over the year's first quarter, with approximately $500 million of that figure related to costs within the agency's control.<ref name="GocExecQ123">{{cite news |last=Katz |first=Eric |date=May 10, 2023 |title=DeJoy Promises His USPS Plan Will Still Deliver, Despite Disappointing Numbers So Far |url=https://www.govexec.com/management/2023/05/dejoy-promises-his-usps-plan-will-still-deliver-despite-disappointing-numbers-so-far/386192/ |access-date=October 23, 2023 |work=GovExec}}</ref> It also reported that its projected ten-year losses had been reduced from $160 billion to $70 billion.<ref name="FNNLossesCut">{{cite news |last=Heckman |first=Jory |date=May 25, 2023 |title=DeJoy rebuffs USPS regulator considering more 'proactive' role in postal oversight |url=https://federalnewsnetwork.com/workforce/2023/05/dejoy-rebuffs-usps-regulator-looking-into-agencys-dramatic-changes-to-cut-costs/ |access-date=October 23, 2023 |work=Federal News Network}}</ref> In February 2025, the Postal Service announced new service standards for first-class mail, periodicals, marketing mail, and package services. These new standards, which include allowing postal workers to travel a greater distance for deliveries and replacing three-digit regional zip code add-ons with five-digit ones, are intended to improve delivery network reliability and save the agency approximately $36 billion between 2025 and 2035.<ref>{{cite news |last=Shepardson |first=David |date=February 26, 2025 |title=US Postal Service adopts new service standards to save $36 billion over 10 years |url=https://www.reuters.com/world/us/us-postal-service-adopts-new-service-standards-save-36-billion-over-10-years-2025-02-26/ |access-date=March 4, 2025 |work=Reuters}}</ref><ref>{{cite news |last=Higham |first=Aliss |date=February 27, 2025 |title=USPS Announces Changes To First-Class Mail, Other Services |url=https://www.newsweek.com/usps-changes-first-class-mail-services-36-billion-savings-10-years-donald-trump-2037058 |access-date=March 4, 2025 |work=Newsweek}}</ref>
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