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==Products and services== Oracle designs, manufactures, and sells both software and hardware products and offers services that complement them (such as financing, training, consulting, and hosting services). Many of the products have been added to Oracle's portfolio through [[List of acquisitions by Oracle|acquisitions]]. ===Software=== Oracle's E-delivery service (Oracle Software Delivery Cloud) provides generic downloadable Oracle software and documentation.<ref>{{Cite book |last1=Radhakrishna |first1=Kishor |title=Oracle E-Business Suite 12.2.4 Installation and Upgrade on IBM Power S824 |last2=Shanmugam |first2=Ravisankar |date=2015 |publisher=IBM Redbooks |isbn=978-0-7384-5454-2 |edition=1 |page=7 |chapter=1.4 Additional documentation |quote=Oracle software and documentation can be downloaded from the Oracle Software Delivery Cloud website at: edelivery.oracle.com/ You need to have a valid license agreement with Oracle Corporation to download any software from the Oracle E-Delivery location. |access-date=July 31, 2016 |chapter-url=https://books.google.com/books?id=BLjKCgAAQBAJ}}</ref> ====Databases==== * [[Oracle Database]] ** Release 10: In 2004, Oracle Corporation shipped release 10''g'' (''g'' standing for "grid") as the then latest version of [[Oracle Database]]. ([[Oracle Application Server]] 10''g'' using [[Java EE]] integrated with the server part of that version of the database, making it possible to deploy [[World Wide Web|web]]-technology applications. The application server was the first [[three-tier (computing)|middle-tier]] software designed for [[grid computing]]. The interrelationship between [[Grid computing|Oracle]] 10''g'' and [[Java (programming language)|Java]] allowed developers to set up [[stored procedure]]s written in the Java language, as well as, those written in the traditional Oracle database programming language, [[PL/SQL]].){{Citation needed|date=September 2020}} ** Release 11: Release 11g became available in 2007. Oracle Corporation released Oracle Database 11g Release 2 in September 2009. This version was available in four commercial editions—Enterprise Edition, Standard Edition, Standard Edition One, and Personal Edition—and in one free edition—the Express Edition. The licensing of these editions shows various restrictions and obligations that were called complex by licensing expert Freirich Florea.<ref>{{cite web |title=Top 60 Licensing Pitfalls For Oracle Databases And Oracle Technology Products |url=http://omtco.eu/references/oracle/top-60-licensing-pitfalls-for-oracle-databases-and-oracle-technology-products/ |access-date=April 21, 2013 |publisher=OMT-CO Operations Management Technology Consulting GmbH}}</ref> The Enterprise Edition (DB EE), the most expensive of the Database Editions, has the fewest restrictions—but nevertheless has complex licensing. Oracle Corporation constrains the Standard Edition (DB SE) and Standard Edition One (SE1) with more licensing restrictions, in accordance with their lower price. ** Release 12: Release 12''c'' (''c'' standing for "cloud") became available on July 1, 2013.<ref>{{Cite press release |title=Oracle Announces General Availability of Oracle Database 12c, the First Database Designed for the Cloud |date=July 1, 2013 |publisher=Oracle Corporation |url=http://www.oracle.com/us/corporate/press/1967380 |access-date=July 1, 2013}}</ref> Oracle Corporation has acquired and developed the following additional database technologies: * [[Berkeley DB]], which offers [[embedded database]] processing * [[Oracle Rdb]], a relational database system running on [[OpenVMS]] platforms. Oracle acquired Rdb in 1994 from [[Digital Equipment Corporation]]. Oracle has since made many enhancements to this product and development continues {{as of|2008| lc = on}}. * [[TimesTen]], which features in-memory database operations * [[Essbase|Oracle Essbase]], which continues the [[Hyperion Solutions|Hyperion]] Essbase tradition of [[multidimensional database|multi-dimensional database]] management * [[MySQL]], a relational database management system licensed under the [[GNU General Public License]], initially developed by [[MySQL AB]] * [[Oracle NoSQL Database]], a scalable, distributed key-value [[NoSQL]] database<ref>{{cite web |last=Taft |first=Darryl K |date=October 18, 2011 |title=Oracle to Boost Data Management With Endeca Buy |url=http://www.eweek.com/c/a/Enterprise-Applications/Oracle-to-Boost-Data-Management-With-Endeca-Buy-517167/ |archive-url=https://archive.today/20130122150710/http://www.eweek.com/c/a/Enterprise-Applications/Oracle-to-Boost-Data-Management-With-Endeca-Buy-517167/ |archive-date=January 22, 2013 |access-date=November 3, 2011 |website=[[eWeek]] |publisher=[[Ziff Davis]] |quote=Oracle also announced the Oracle NoSQL Database, a distributed, highly scalable, key-value database. }}</ref> ====<span lang="en" dir="ltr">Middleware</span>==== {{Main|Oracle Fusion Middleware}} Oracle Fusion Middleware is a family of [[middleware]] software products, including (for instance) [[application server]], [[system integration]], [[business process management]] (BPM), user interaction, [[content management]], [[identity management]] and [[business intelligence]] (BI) products. =====Oracle Secure Enterprise Search===== Oracle Secure Enterprise Search (SES), Oracle's [[enterprise search|enterprise-search]] offering, gives users the ability to search for content across multiple locations, including websites, [[XML]] files, file servers, [[content management systems]], enterprise resource planning systems, [[customer relationship management]] systems, [[business intelligence]] systems, and databases. =====Oracle Beehive===== {{Main|Oracle Beehive}} Released in 2008, the [[Oracle Beehive]] [[collaboration software]] provides [[team]] workspaces (including [[wiki]]s, team calendaring and file sharing), email, calendar, instant messaging, and conferencing on a single platform. Customers can use Beehive as licensed software or as [[software as a service]] ("SaaS").<ref>{{cite web |last=Lai |first=Eric |date=May 4, 2009 |title=Oracle aims at Microsoft with upgraded Beehive collaboration |url=http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9132500&intsrc=news_ts_head |archive-url=https://web.archive.org/web/20070302144543/http://www.computerworld.com/action/article.do?command=viewArticleBasic |archive-date=March 2, 2007 |access-date=May 15, 2009 |website=[[Computerworld]] |df=mdy-all}}</ref> ====Applications==== Following a number of acquisitions beginning in 2003, especially in the area of applications, Oracle Corporation {{as of|2008|lc=on}} maintains a number of product lines: * [[Oracle E-Business Suite]] * [[PeopleSoft|PeopleSoft Enterprise]] ** PeopleSoft EnterpriseOne (Later renamed, JD Edwards EnterpriseOne) ** PeopleSoft World (Later renamed, JD Edwards World) * [[Siebel Systems|Siebel]] * [[JD Edwards]] * Merchandise Operations Management (Formerly Retek) * Planning & Optimisation * Store Operations (Formerly 360Commerce) Development of applications commonly takes place in Java (using [[Oracle JDeveloper]]) or through PL/SQL (using, for example, [[Oracle Forms]] and Oracle Reports/BIPublisher).<ref>{{Cite web |title=Working with Extensions to Oracle Enterprise Scheduler - 11g Release 7 (11.1.7) |url=https://docs.oracle.com/cd/E36909_01/fusionapps.1111/e15524/soa_ess.htm |access-date=2023-06-08 |website=docs.oracle.com}}</ref><ref>{{cite web |last=Help center |first=Oracle |title=Application Development |url=https://docs.oracle.com/cd/B28359_01/appdev.111/b28415/ch_websrvtier.htm |website=Oracle}}</ref> Oracle Corporation has started<ref>{{Cite web |title=Oracle SQL Developer Data Modeler User's Guide |url=https://docs.oracle.com/en/database/oracle/sql-developer-data-modeler/18.2/dmdug/data-modeler-concepts-usage.html |access-date=2023-06-08 |website=Oracle Help Center |language=en-us}}</ref> a drive toward "wizard"-driven environments with a view to enabling non-programmers to produce simple data-driven applications. =====Third-party applications===== Oracle Corporation works with "Oracle Certified Partners" to enhance its overall product marketing. The variety of applications from third-party vendors includes [[database]] applications for archiving, splitting and control, [[Enterprise resource planning|ERP]] and [[Customer relationship management|CRM]] systems, as well as more niche and focused products providing a range of commercial functions in areas like [[human resources]], financial control and [[governance, risk management, and compliance]] (GRC). Vendors include [[Hewlett-Packard]], Creoal Consulting, UC4 Software,<ref>{{cite web |title=uc4.html |url=http://www.oracle.com/technetwork/topics/modernization/uc4-084231.html |access-date=2018-05-11 |website=www.oracle.com}}</ref> [[Motus, LLC|Motus]],<ref>{{cite web |title=Motus Integration - Motus - Oracle Cloud Marketplace |url=https://cloud.oracle.com/marketplace/listing/4569590?_afrLoop=25814755102234761&_afrWindowMode=0&_afrWindowId=null |access-date=February 2, 2017 |website=cloud.oracle.com/marketplace |language=en-US}}</ref> and Knoa Software.<ref>{{cite web |title=Knoa Experience and Performance Manager (EPM) for Oracle Siebel CRM |url=https://solutions.oracle.com/scwar/sc/Solution/SCSP-HBYOJOJN.html |archive-url=https://web.archive.org/web/20131018025937/https://solutions.oracle.com/scwar/sc/Solution/SCSP-HBYOJOJN.html |archive-date=October 18, 2013 |publisher=Oracle Corporation}}</ref> ====Enterprise management==== {{Main|Oracle Enterprise Manager}} Oracle Enterprise Manager (OEM) provides web-based monitoring and management tools for Oracle products (and for some third-party software), including database management, middleware management, application management, hardware and virtualization management and cloud management.<ref>{{cite web |last=Jackson |first=Joab |date=July 2, 2013 |title=Oracle Enterprise Manager 12c gears up for the private cloud |url=http://www.infoworld.com/d/applications/oracle-enterprise-manager-12c-gears-the-private-cloud-221976 |access-date=March 12, 2014 |website=[[InfoWorld]]}}</ref> The [[Primavera (software)|Primavera]] products of Oracle's Construction & Engineering Global Business Unit (CEGBU) consist of [[project management|project-management]] software.<ref>{{Cite book |last=Harris |first=Paul Eastwood |url=https://books.google.com/books?id=ep50AO-B06oC |title=Project Planning and Scheduling Using Primavera P6: For All Industries Including Version 4 to 7; Planning and Progressing Project Schedules with and Without Roles and Resources in an Established Enterprise Environment |date=2010 |publisher=Eastwood Harris Pty Ltd |isbn=978-1-921059-34-6 |pages=2–1 |quote=Primavera is an Enterprise Project Management software package that enables many projects to be managed in one database. |access-date=April 29, 2015}}</ref> ====Development software==== Oracle Corporation's tools for developing applications include (among others): * [[Oracle Designer]] – a [[computer-aided software engineering|CASE]] tool which integrates with Oracle Developer Suite * [[Oracle Developer Suite|Oracle Developer]] – which consists of [[Oracle Forms]], [[Oracle Discoverer]] and [[Oracle Reports]] * [[Oracle JDeveloper]], a [[freeware]] [[integrated development environment|IDE]] * [[NetBeans]], a Java-based software-development platform * [[Oracle APEX]] – [[low-code]] platform for web-oriented development * [[Oracle SQL Developer]], an [[integrated development environment]] for working with SQL-based databases * Oracle SQL*Plus Worksheet, a component of Oracle Enterprise Manager (OEM) * [[OEPE]], Oracle Enterprise Pack for [[Eclipse (software)|Eclipse]] * [[Open Java Development Kit]] * Oracle Developer Studio – a software generation system for the development of C, C++, Fortran, and Java software * Oracle Visual Builder Studio Many external and third-party tools make the Oracle [[database administrator]]'s tasks easier.<ref>{{Cite web |title=Concepts for Database Administrators - 11g Release 2 (11.2) |url=https://docs.oracle.com/cd/E25054_01/server.1111/e25789/cncptdba.htm |access-date=2023-06-08 |website=docs.oracle.com}}</ref> ==== File systems ==== * [[ZFS]] combines [[file-system]] and [[logical volume management]] functionality. * [[BtrFS]] "B-tree File-System" is meant to be an improvement over the existing [[Linux]] [[ext4]] filesystem, and offer features approaching those of [[ZFS]]. ====Operating systems==== Oracle Corporation develops and supports two operating systems: [[Oracle Solaris]] and [[Oracle Linux]]. ===Hardware=== [[File:OracleExadataExalogic.JPG|thumb|Oracle Exadata and Exalogic]] * The Sun hardware range acquired by Oracle Corporation's purchase of [[Sun Microsystems]] * [[Oracle SPARC T-series servers]] and M-series [[Mainframe computer|mainframes]] developed and released after Sun acquisition * Engineered systems: pre-engineered and pre-assembled hardware/software bundles for enterprise use ** [[Oracle Exadata|Exadata Database Machine]] – hardware/software integrated storage<ref>{{cite web |last=Grancher |first=Eric |date=May 15, 2009 |title=Oracle and storage IOs, explanations and experience at CERN |url=http://cdsweb.cern.ch/record/1177416/files/CHEP2009-28-24.pdf?version=2 |access-date=January 17, 2010 |website=CERN-IT-Note-2009-005 |publisher=CERN |location=Geneva |page=4 |format=PDF |quote=The Oracle Exadata storage server version 1 is a solution developed by Oracle and HP in which part of the processing, normally performed by the database instance, is performed at the storage system level.}}</ref> ** [[Oracle Exalogic|Exalogic Elastic Cloud]] – hardware/software integrated application server ** Exalytics In-Memory Machine – hardware/software integrated in-memory analytics server<ref>{{Cite news |last=King |first=Rachel |date=July 15, 2013 |title=Oracle Exalytics in-memory machine updated to analyze larger data sets |work=ZDNet |url=https://www.zdnet.com/article/oracle-exalytics-in-memory-machine-updated-to-analyze-larger-data-sets/ |access-date=March 12, 2014}}</ref> ** Oracle Database Appliance<ref>{{Cite news |last=Vijayan |first=Jaikumar |date=September 22, 2011 |title=New Oracle database appliance aims at small, mid-size firms: Analysts don't expect Database Appliance to cannibalize Oracle's Exadata enterprise offering |work=Computerworld |url=http://www.computerworld.com/s/article/9220217/New_Oracle_database_appliance_aims_at_small_mid_size_firms |access-date=January 8, 2012 |quote=The tightly integrated hardware, software and storage bundle features Oracle Database11g Release 2 and Real Application Clusters software running on a 2-node, 24-processor core, Sun Fire server cluster hardware.}}</ref> ** [[Oracle Big Data Appliance|Big Data Appliance]] – integrated map-reduce/[[big data]] solution<ref>{{Cite press release |title=Oracle Unveils the Oracle Big Data Appliance |date=October 3, 2011 |publisher=Oracle Corporation |url=http://www.oracle.com/us/corporate/press/512001 |access-date=April 17, 2015}}</ref> ** SPARC SuperCluster T4-4 – a general purpose engineered system<ref>{{Cite press release |title=Oracle Unveils the World's Fastest General Purpose Engineered System - the SPARC SuperCluster T4-4 |date=September 26, 2011 |publisher=Oracle Corporation |url=http://www.oracle.com/us/corporate/press/497229 |access-date=February 18, 2012}}</ref> ===Services=== ====Oracle Cloud==== [[Oracle Cloud]] is a [[cloud computing]] service offered by Oracle Corporation providing servers, storage, network, applications and services through a global network of Oracle Corporation managed [[data center]]s. The company allows these services to be [[provisioning (IT)|provisioned]] on demand over the [[Internet]].<ref>{{Cite book |last=Saygili |first=Okcan Yasin |url=https://books.google.com/books?id=83UpDwAAQBAJ&q=oracle%20cloud&pg=PA1 |title=Oracle IaaS: Quick Reference Guide to Cloud Solutions |publisher=Apress |year=2017 |isbn=978-1-4842-2832-6 |language=en}}</ref> Oracle Cloud provides [[Infrastructure as a service|Infrastructure as a Service (IaaS)]], [[Platform as a service|Platform as a Service (PaaS)]], [[Software as a service|Software as a Service (SaaS)]] and [[Data as a service|Data as a Service (DaaS)]]. These services are used to build, deploy, integrate and extend applications in the cloud. This platform supports [[open standard]]s ([[SQL]], [[HTML5]], [[Representational state transfer|REST]], etc.) open-source solutions ([[Kubernetes]], [[Apache Hadoop|Hadoop]], [[Apache Kafka|Kafka]], etc.) and a variety of [[programming language]]s, [[database]]s, tools and [[Software framework|frameworks]] including Oracle-specific, [[free software|free]] and [[Third-party software component|third-party software]] and systems.<ref>{{Cite book |last=Safonov |first=Vladimir O. |url=https://books.google.com/books?id=1918CwAAQBAJ&q=oracle+cloud+paas&pg=PA59 |title=Trustworthy Cloud Computing |date=2016 |publisher=John Wiley & Sons |isbn=978-1-119-11351-5 |language=en}}</ref> * [[Software as a Service]] (SaaS)<ref name="oracle_cloud">{{cite web |title=Enterprise Cloud Computing SaaS, PaaS, IaaS |url=https://cloud.oracle.com/home |access-date=December 18, 2014 |publisher=Oracle}}</ref> ** Enterprise applications: [[Supply chain management|SCM]], [[Enterprise performance management|EPM]], [[Oracle HCM Cloud|HCM]], [[Oracle Enterprise Resource Planning Cloud|ERP]] and [[Oracle Advertising and Customer Experience (CX)|CX]] SaaS offerings<ref>{{cite web |title=Oracle Applications Cloud |url=http://www.oracle.com/us/solutions/cloud/cloud-applications/index.html |access-date=March 13, 2014 |publisher=Oracle}}</ref> **Oracle sells a [[SaaS]] suite of [[Oracle Fusion Applications]] [[business application]]s. **On July 28, 2016, Oracle bought [[NetSuite]], the first cloud company, for $9.3 billion.<ref>{{Cite news |last1=Cao |first1=Jing |last2=Womack |first2=Brian |date=July 29, 2016 |title=Oracle Purchase of NetSuite Will Help It Vie With Cloud Rivals |publisher=Bloomberg |url=https://www.bloomberg.com/news/articles/2016-07-28/oracle-buys-netsuite-in-deal-valued-at-about-9-3-billion}}</ref> NetSuite provides cloud ERP, CRM, supply chain and e-commerce software to small and medium-sized businesses. It is regarded as the first fully cloud company in the world and is an industry leader in its own right. * [[Platform as a Service]] (PaaS)<ref name="oracle_cloud" /> ** Oracle has branded its Platform as a Service as [[Oracle Cloud Platform]]. Oracle Cloud Platform include Data Management, Application Development, Integration, Content and Experience, Business Analytics, Management and Security.<ref>{{Cite book |last1=Di Martino |first1=Beniamino |title=Cloud Portability and Interoperability: Issues and Current Trends |last2=Cretella |first2=Giuseppina |last3=Esposito |first3=Antonio |date=2015 |publisher=Springer |isbn=978-3-319-13701-8 |series=SpringerBriefs in Computer Science |page=68 |chapter=4.3 Oracle PaaS |quote=The Oracle cloud platform [...] is a portfolio of products that can be used to build applications to publish as services on both private and public clouds. The platform is based on the Oracle Grid technologies, as well as on applications that include WebLogic Server, Coherence in-memory datagrid, and JRockit JVM. In terms of infrastructure, the platform is based on the Oracle IaaS offer that contains Oracle Solaris, Oracle Enterprise linux, and Oracle VM for virtualization, Sun SPARC and Storage. |access-date=September 20, 2016 |chapter-url=https://books.google.com/books?id=vpmiBwAAQBAJ}}</ref><ref>{{cite web |title=Platform as a Service {{!}} Oracle Cloud |url=https://cloud.oracle.com/en_US/paas |access-date=2017-11-15 |website=cloud.oracle.com |language=en}}</ref> ** Platform services on which to build and deploy applications or extend SaaS applications: database, Java application server, mobile, business analytics, integration, process, big data, [[Internet of Things]], [[Node.js]] etc.<ref>{{cite web |date=June 22, 2015 |title=Oracle (ORCL) Announces New Cloud Platform Additions |url=http://www.streetinsider.com/Corporate+News/Oracle+(ORCL)+Announces+New+Cloud+Platform+Additions/10670192.html |access-date=April 15, 2016 |website=Street Insider |language=en |quote=With more than 24 new cloud services, the Oracle Cloud Platform extends Oracle's leadership with the world's broadest and deepest portfolio of SaaS, PaaS and IaaS. Newly available Oracle Cloud services include, Oracle Database Cloud – Exadata, Oracle Archive Storage Cloud, Oracle Big Data Cloud, Oracle Integration Cloud, Oracle Mobile Cloud, and Oracle Process Cloud.}}</ref> * Data as a Service (DaaS) ** Oracle Data Cloud is composed of several acquisitions including [[AddThis]], [[BlueKai]], Crosswise, [[Datalogix]], Grapeshot, and Moat.<ref>{{cite web |title=Oracle Data Cloud |url=https://www.oracle.com/data-cloud/}}</ref> * [[Infrastructure as a Service]] (IaaS)<ref name="oracle_cloud" /> ** Oracle has branded its Infrastructure as a Service as Oracle Cloud Infrastructure (OCI). Oracle Cloud Infrastructure offerings include the following services.<ref>{{cite web |title=Infrastructure as a Service {{!}} Oracle Cloud |url=https://cloud.oracle.com/en_US/iaas |access-date=2017-11-16 |website=cloud.oracle.com |language=en}}</ref> *** Compute Service *** Storage Service *** Network Service On May 16, 2018, Oracle announced that it had acquired DataScience.com, a privately held cloud workspace platform for data science projects and workloads.<ref>{{Cite news |date=2018-05-16 |title=Oracle acquires machine learning platform Datascience.com |language=en-US |work=VentureBeat |url=https://venturebeat.com/2018/05/16/oracle-acquires-machine-learning-platform-datascience-com/ |access-date=2018-05-24}}</ref> In 2022 Oracle shared a $9 billion contract from the [[United States Department of Defense]] for cloud computing with Amazon, Google, and Microsoft.<ref>{{cite news |last1=Farrell |first1=Maureen |title=Pentagon Divides Big Cloud-Computing Deal Among 4 Firms |url=https://www.nytimes.com/2022/12/07/business/pentagon-cloud-contracts-jwcc.html |work=The New York Times |date=7 December 2022}}</ref> In February 2025, Oracle listed Meridianbet, a Southeast European sports betting company, on its Global Tech Reference Page.<ref>{{Cite web |last=Ltd |first=Meridian Gaming |date=2025-02-07 |title=Meridianbet Listed on Oracle’s Global Tech Reference Page |url=https://www.globenewswire.com/news-release/2025/02/07/3022859/0/en/Meridianbet-Listed-on-Oracle-s-Global-Tech-Reference-Page.html |access-date=2025-04-29 |website=GlobeNewswire News Room |language=en-us}}</ref> ====Other services==== * Oracle Consulting – technical and business expert services * Oracle Financing * Oracle Marketing & Support ** Product support: Oracle Corporation identifies its customers and their support entitlements using CSI (Customer Support Identifier) codes.<ref>{{cite web |date=April 1, 2008 |title=Global Customer Support Security Practices |url=http://www.oracle.com/support/collateral/customer-support-security-practices.pdf |access-date=August 25, 2008 |publisher=Oracle Corporation |page=1 |quote=Your registration on MetaLink uses a unique Customer Support Identifier (CSI) linked to your Support contract.}}</ref> Registered customers can submit [[Service request management|Service Requests]] (SRs)<ref>{{cite web |date=April 1, 2008 |title=Global Customer Support Security Practices |url=http://www.oracle.com/support/collateral/customer-support-security-practices.pdf |access-date=August 25, 2008 |publisher=Oracle Corporation |page=1 |quote=GCS is a global operation, with Service Request (SR) management based on global competencies}}</ref>—usually via the web-accessible My Oracle Support<ref>{{Cite press release |title=Oracle Introduces Next-generation Customer Support Platform: My Oracle Support |date=September 22, 2008 |publisher=Oracle Corporation |location=California |url=http://www.oracle.com/us/corporate/press/017506_EN.doc |quote=My Oracle Support integrates Oracle's [...] support portal, Oracle MetaLink, with its [...] configuration management platform, Oracle Software Configuration Manager, to deliver [..] support capabilities |access-date=September 25, 2008 |archive-url=https://web.archive.org/web/20081002200418/http://www.oracle.com/us/corporate/press/017506_EN.doc |archive-date=October 2, 2008}}</ref> (MOS),<ref> {{Cite book |last1=Prusinski |first1=Ben |url=https://books.google.com/books?id=DH3vrKvDSOMC |title=Expert Oracle GoldenGate |last2=Phillips |first2=Steve |last3=Chung |first3=Richard |publisher=Apress |year=2011 |isbn=978-1-4302-3566-8 |series=Apresspod Series |pages=111–112 |quote=You can verify the [...] supported [...] platforms [...] by logging into the My Oracle Support (MOS) site online at <code>http://support.oracle.com</code> [...] |access-date=July 24, 2012}} </ref> a re-incarnation of Oracle Metalink<ref>Compare: {{Cite book |last=Jeffries |first=John P. |url=https://books.google.com/books?id=nTdECgAAQBAJ |title=Oracle GoldenGate 12c Implementer's Guide |publisher=Packt Publishing Ltd |year=2011 |isbn=978-1-78398-077-2 |edition=2 |location=Birmingham |publication-date=2015 |page=22 |quote=The full comprehensive list of all the certified platforms and databases is available at the My Oracle Support website: support.oracle.com (formerly Metalink). |access-date=August 24, 2017}}</ref> with web access administered by a site Customer User Administrator (CUA).<ref>{{cite web |year=2017 |title=My Oracle Support Help, Release 15.3 |url=https://docs.oracle.com/cd/E25290_01/doc.60/e25224/registration.htm |access-date=August 24, 2017 |website=docs.oracle.com |publisher=Oracle |quote=My Oracle Support customer user accounts are managed by individuals within your organization in the role of Customer User Administrator (CUA).}}</ref> ** Critical Patch Updates: since 2005 Oracle Corporation has grouped collections of [[patch (computing)|patch]]es and security fixes for its products each quarter into a "Critical Patch Update" (CPU), released each January, April, July and October.<ref>{{cite web |title=Critical Patch Updates and Security Alerts |url=http://www.oracle.com/technology/deploy/security/alerts.htm |archive-url=https://web.archive.org/web/20061028105653/http://www.oracle.com/technology/deploy/security/alerts.htm |archive-date=October 28, 2006 |publisher=Oracle Corporation}}</ref> ** Oracle Configuration Manager (OCM, previously Customer Configuration repository or CCR) gathers and uploads details of the configuration of Oracle software.<ref>{{cite web |last=Douglas |first=Williams |display-authors=etal |date=November 2010 |title=Oracle Real Application Clusters Installation Guide, 11g Release 2 (11.2) for Linux and UNIX |url=http://download.oracle.com/docs/cd/E11882_01/install.112/e17214.pdf |archive-url=https://web.archive.org/web/20101116235136/http://download.oracle.com/docs/cd/E11882_01/install.112/e17214.pdf |archive-date=November 16, 2010 |access-date=November 22, 2010 |publisher=Oracle Corporation |page=xxi |quote=Oracle Configuration Manager: This feature [...] was previously named Customer Configuration repository (CCR). It is an optional component for database and client installations. Oracle Configuration Manager gathers and stores details relating to the configuration of the software stored in database Oracle home directories. |df=mdy-all}}</ref> ** Oracle Auto Service Request (ASR) automatically creates Service Requests for specific hardware faults on qualified Oracle server, storage, [[Oracle Exadata]], and [[Oracle Exalogic]] products.<ref>{{cite web |date=April 2011 |title=Oracle Auto Service Request for Sun Systems |url=http://oracle.com/asr |publisher=Oracle Corporation |quote=Oracle Auto Service Request for Sun Systems.}}</ref> ** My Oracle Support Community (MOSC)<ref>{{cite web |title=Themes – Oracle Community |url=https://community.oracle.com/select-theme!input.jspa |url-access=registration |access-date=August 10, 2014 |publisher=Oracle Corporation |quote=My Oracle Support Community (MOSC)}}</ref> * Oracle University (training in Oracle products)<ref>{{cite web |title=Oracle University |url=http://education.oracle.com |publisher=Oracle Corporation}}</ref> ** [[Oracle Certification Program]] * NetSuite Social Impact program assists nonprofits with moving operations to the cloud. In October 2018, Oracle announced the expansion of the program to include product donation, pro bono expansion and online community building.<ref>{{Cite news |title=Oracle NetSuite Expands Pro Bono Tech Help |language=en-US |work=The NonProfit Times |url=http://www.thenonprofittimes.com/technology/oracle-netsuite-expands-pro-bono-tech-help/ |access-date=2018-10-26}}</ref> * As of September 13, 2020, Oracle acquired a trade deal with the [[ByteDance]] owned social video platform [[TikTok]]. This was the result of an executive order issued by U.S. president [[Donald Trump]] stating that TikTok must be sold to a U.S. company by September 15, 2020. The exact nature of the agreement is still unknown, but it implies that Oracle will become TikTok's technology partner and assume responsibility for the company's U.S. user data. The agreement is still pending approval from regulatory government bodies.<ref>{{Cite news |author=Echo Wang |author2=Greg Roumeliotis |date=2020-09-14 |title=ByteDance drops TikTok's U.S. sale, to partner with Oracle - sources |language=en |work=Reuters |url=https://www.reuters.com/article/uk-china-bytedance-tiktok-oracle-idUKKBN265002 |access-date=2020-09-14}}</ref><ref>{{cite news |last=Brian Fung and Rob McLean |title=TikTok will partner with Oracle in the United States after Microsoft loses bid |url=https://www.cnn.com/2020/09/13/tech/microsoft-tiktok-bytedance/index.html |access-date=2020-09-14 |website=CNN}}</ref> As of April 2025, TikTok continues to operate in the US under Chinese ownership and multiple US companies, including Oracle, expressed interest in acquiring 50% ownership.<ref>{{cite web| url = https://techcrunch.com/2025/04/03/what-to-know-about-tiktoks-uncertain-future-in-the-us-and-the-people-who-want-to-buy-it/ | title = What to know about TikTok’s uncertain future in the US and the people who want to buy it | publisher = Tech Crunch | date = 3 April 2025 | author = Lauren Forristal}}</ref>
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