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==Services== {{Railways around South Bank RDT}} ===South Western Railway=== The main part of the railway station complex is known as "Waterloo Main" or simply Waterloo. This is the London terminus for services towards the south coast and the south-west of England. All regular trains are operated by [[South Western Railway (train operating company)|South Western Railway]].<ref>{{cite web|url=https://www.southwesternrailway.com/destinations-and-offers/destinations/london-waterloo|title=London Waterloo|publisher=South Western Railway|access-date=20 August 2017|url-status=live|archive-url=https://web.archive.org/web/20170820201746/https://www.southwesternrailway.com/destinations-and-offers/destinations/london-waterloo|archive-date=20 August 2017}}</ref> Waterloo main line station is one of nineteen in the country that are managed by [[Network Rail]]<ref>{{cite web|url=http://www.networkrail.co.uk/managed-stations/ |title=Commercial information |date=April 2014 |work=Our Stations |publisher=Network Rail |location=London |access-date=12 April 2014 |url-status=dead |archive-url=https://web.archive.org/web/20140410040141/http://www.networkrail.co.uk/managed-stations/ |archive-date=10 April 2014 }}</ref> and the station complex is in [[List of stations in London fare zone 1|London fare zone 1]].<ref>{{cite web|url=http://content.tfl.gov.uk/standard-tube-map.pdf|title=Standard Tube Map|publisher=Transport for London|access-date=1 August 2017|url-status=live|archive-url=https://web.archive.org/web/20160103122419/http://content.tfl.gov.uk/standard-tube-map.pdf|archive-date=3 January 2016}}</ref> Waterloo has been Britain's [[List of busiest railway stations in Great Britain|busiest railway station]] by patronage, with just under 100 million National Rail passenger entries/exits in 2015โ16.<ref>{{cite magazine |editor-last=Pigott |editor-first=Nick |editor-link=Nick Pigott |title=Waterloo still London's busiest station |magazine=[[The Railway Magazine]] |location=Horncastle, Lincs |date=June 2012 |volume=158 |number=1334 |page=6}}</ref> Waterloo railway station alone is the 91st-busiest in the world as of 2013.<ref>{{cite web|url=http://en.rocketnews24.com/2013/02/02/more-countries-join-the-new-list-of-100-busiest-train-stations-japan-still-claims-82-of-them/|title=More Countries Join the New List of 100 Busiest Train Stations, Japan Still Claims 82 of Them|date=2 February 2013|url-status=dead|archive-url=https://web.archive.org/web/20140906225041/http://en.rocketnews24.com/2013/02/02/more-countries-join-the-new-list-of-100-busiest-train-stations-japan-still-claims-82-of-them/|archive-date=6 September 2014|access-date=30 July 2017}}</ref> However, including National Rail interchanges, the Underground station, and Waterloo East, the complex handled a total of 211 million arrivals and departures in the 2015/2016 financial year (not including interchanges on the Underground). It is therefore the busiest transport hub in Europe.<ref>{{cite news |first=Simon |last=Calder |url=https://www.independent.co.uk/travel/london-waterloo-set-to-become-first-european-transport-terminal-to-reach-200-million-annual-a6788706.html |title=London Waterloo set to become first European transport terminal to reach 200 million annual passengers |newspaper=The Independent |date=28 December 2015 |access-date=2 June 2017 |url-status=live |archive-url=https://web.archive.org/web/20170518150845/http://www.independent.co.uk/travel/london-waterloo-set-to-become-first-european-transport-terminal-to-reach-200-million-annual-a6788706.html |archive-date=18 May 2017 }}</ref> It has more platforms and a greater floor area than any other station in the UK (though [[Clapham Junction railway station|Clapham Junction]], just under {{convert|4|mi|km|0}} down the line, sees the greatest number of passengers alighting or departing trains).<ref>{{cite news|url=https://www.standard.co.uk/news/transport/revealed-the-uks-busiest-train-stations-a3413581.html|title=Waterloo revealed as UK's busiest train station with more than 99m journeys|first=Hatty|last=Collier|newspaper=London Evening Standard|date=7 December 2016|access-date=1 August 2017|url-status=live|archive-url=https://web.archive.org/web/20170803012949/http://www.standard.co.uk/news/transport/revealed-the-uks-busiest-train-stations-a3413581.html|archive-date=3 August 2017}}</ref> As of 2017, the South Western Railway run around 1,600 trains per day, used by over 651,000 passengers, making it Europe's busiest commuter service.<ref>{{cite news|url=https://www.bbc.co.uk/news/uk-england-london-41079826|title=Anger over Waterloo station reopening delays 'mess'|work=BBC News|date=29 August 2017|access-date=29 August 2017|url-status=live|archive-url=https://web.archive.org/web/20170829063503/http://www.bbc.co.uk/news/uk-england-london-41079826|archive-date=29 August 2017}}</ref> According to the Estimates of Station Usage, there were 94,192,690 entries and exits at Waterloo during 2018โ19, continuing to be the highest in the country.<ref>{{Cite web|url=https://dataportal.orr.gov.uk/statistics/usage/estimates-of-station-usage|title=Estimates of station usage 2018โ19|date=14 January 2020|website=Office of Rail and Road}}</ref> Along with other stations, usage dropped dramatically as a result of the [[COVID-19 pandemic]]. In 2019, Waterloo was the busiest railway station in the UK, with an estimated 86.9 million passenger entries/exits.<ref>{{cite web|url=https://dataportal.orr.gov.uk/media/1906/station-usage-2019-20-statistical-release.pdf|title=Waterloo โ Station Usage 2019โ2020|publisher=[[Office of Rail and Road]]|date=25 November 2021|accessdate=10 January 2022}}</ref> It had been the busiest in the country for 16 consecutive years until patronage fell 86% in 2020/21 to 12.2 million due to the pandemic, ranking it fourth in terms of usage.<ref>{{cite web|url=https://dataportal.orr.gov.uk/media/2024/station-usage-2020-21-statistical-release.pdf|title=Waterloo โ Station Usage 2020โ2021|publisher=Office of Rail and Road|date=25 November 2021|accessdate=10 January 2022}}</ref> In 2023, [[Liverpool Street station|London Liverpool Street]] overtook it as the busiest in London, as well as the United Kingdom as a whole, following the completion of the [[Elizabeth line]].<ref>{{cite web|url=https://www.ianvisits.co.uk/articles/the-lizzie-line-effect-liverpool-street-overtakes-waterloo-as-britains-busiest-station-68186/|title=The Lizzie line effect โ Liverpool Street overtakes Waterloo as Britain's busiest station|website=IanVisits|date=14 December 2023|accessdate=14 December 2023}}</ref> The following off-peak weekday services are operated in trains per hour (tph) as of December 2023:<ref>{{Cite web |title=Train Timetable {{!}} South Western Railway |url=https://www.southwesternrailway.com/plan-my-journey/timetables |access-date=10 January 2024 |website=Southwestern Railway |language=en}}</ref> Main Line Inner Suburban: * 2 tph to [[Woking railway station|Woking]] via [[Wimbledon station|Wimbledon]] and [[Surbiton railway station|Surbiton]] * 2 tph to London Waterloo (circular, clockwise) via Wimbledon, [[Kingston railway station (England)|Kingston]] and [[Richmond station (London)|Richmond]] * 2 tph to [[Chessington South railway station|Chessington South]] via Wimbledon and [[Motspur Park railway station|Motspur Park]] * 1 tph to [[Dorking railway station|Dorking]] via Wimbledon, Motspur Park and [[Epsom railway station|Epsom]] * 2 tph to [[Shepperton railway station|Shepperton]] via Wimbledon and Kingston * 2 tph to [[Hampton Court railway station|Hampton Court]] via Wimbledon and Surbiton * 1 tph to [[Guildford railway station|Guildford]] via Epsom, [[Leatherhead railway station|Leatherhead]] and [[Effingham Junction railway station|Effingham Junction]] * 2 tph to Guildford via Surbiton, [[Cobham & Stoke d'Abernon railway station|Cobham & Stoke d'Abernon]] and Effingham Junction Main Line Outer Suburban and Regional: * 2 tph to [[Basingstoke railway station|Basingstoke]] via Woking, [[Brookwood railway station|Brookwood]] and [[Farnborough (Main) railway station|Farnborough (Main)]] * 2 tph to [[Alton railway station|Alton]] via Woking, Brookwood and [[Ash Vale railway station|Ash Vale]] * 1 tph to [[Poole railway station|Poole]] via Basingstoke, [[Southampton Central railway station|Southampton Central]] and [[Bournemouth railway station|Bournemouth]] * 2 tph to [[Weymouth railway station|Weymouth]] (1 fast, 1 semi-fast) via Southampton Central, Bournemouth and Poole * 1 tph to [[Haslemere railway station|Haslemere]] via Woking and Guildford * 2 tph to [[Portsmouth Harbour railway station|Portsmouth Harbour]] (1 fast, 1 semi-fast) via Woking, Guildford and Haslemere * 1 tph to Portsmouth Harbour via Woking, [[Winchester railway station|Winchester]] and [[Eastleigh railway station|Eastleigh]] * 1 tph to [[Salisbury railway station|Salisbury]] via Basingstoke and [[Andover railway station (England)|Andover]] * 1 tph to [[Exeter St Davids railway station|Exeter St Davids]] via Salisbury and [[Yeovil Junction railway station|Yeovil Junction]] Windsor and Reading Lines: * 2 tph to London Waterloo (circular, anti-clockwise) via Richmond, Kingston and Wimbledon * 2 tph to [[Reading railway station|Reading]] via Richmond, [[Ascot railway station (Berkshire)|Ascot]] and [[Wokingham railway station|Wokingham]] * 2 tph to [[Windsor & Eton Riverside railway station|Windsor & Eton Riverside]] via Richmond and [[Staines railway station|Staines]] * 2 tph to [[Weybridge railway station|Weybridge]] via [[Hounslow railway station|Hounslow]], [[Virginia Water railway station|Virginia Water]] and [[Addlestone railway station|Addlestone]] {{rail start}} {{rail line one to three |next1=[[Vauxhall station|Vauxhall]]<br/>or<br/>[[Clapham Junction railway station|Clapham Junction]] |route1=[[South Western Railway (train operating company)|South Western Railway]]<br/><small>[[South West Main Line#Services|Waterloo to Woking]]<br/>[[WaterlooโReading line|Reading and Windsor lines]]<br/>[[Sutton and Mole Valley lines|Mole Valley line]]<br/>[[Kingston loop line]]<br/>[[Hounslow loop line]]<br/>[[Hampton Court branch line|Hampton Court line]]<br/>[[New Guildford line]]</small> |col={{SWR colour}} |next2={{stnlnk|Clapham Junction}}<br/>or<br/>[[Surbiton railway station|Surbiton]] |route2=[[South Western Railway (train operating company)|South Western Railway]]<br/><small>[[South West Main Line#Services|Waterloo to Basingstoke]]<br/>[[Alton line]]</small> |route3=[[South Western Railway (train operating company)|South Western Railway]]<br/><small>[[South West Main Line]]<br/>[[Portsmouth Direct line]]<br/>[[West of England main line]]</small> |next3={{stnlnk|Clapham Junction}}<br/> or<br/> [[Woking railway station|Woking]] }} {{disused rail insert}} {{rail line |next=[[Ashford International railway station|Ashford<br/> International]] |route=[[Eurostar]] |col={{National Rail colour|Eurostar}} }} {{s-end}} ===Southeastern=== {{main|Waterloo East railway station#Services}} Adjacent to the main station is {{rws|Waterloo East}}, the last stop on the [[South Eastern Main Line]] towards London before the terminus at [[Charing Cross railway station|Charing Cross]]. Waterloo East has four platforms, which are lettered A to D rather than numbered to avoid confusion with the numbered platforms in the main station by staff who work at both stations.{{sfn|Jackson|1984|pp=229,362}} Waterloo East is managed and branded separately from the main station. Trains go to southeast London, Kent and parts of East Sussex. All regular services are operated by Southeastern.<ref>{{cite web|url=https://www.southeasternrailway.co.uk/travel-information/more-travel-help/station-information/stations/london-waterloo-east|title=London Waterloo East|publisher=Southeastern|access-date=31 July 2017|url-status=live|archive-url=https://web.archive.org/web/20170731204557/https://www.southeasternrailway.co.uk/travel-information/more-travel-help/station-information/stations/london-waterloo-east|archive-date=31 July 2017}}</ref> During August 2017, some Southeastern trains were diverted into Waterloo via the former Eurostar connection line between Vauxhall and Clapham High Street whilst engineering works took place between Hither Green and London Charing Cross/Cannon Street/Blackfriars via London Bridge. ===River=== [[London River Services]] operate boats from nearby [[London Eye Pier]] (also known as the Waterloo Millennium Pier) and [[Festival Pier]], and run to the City and [[Greenwich Pier|Greenwich]].<ref>{{cite web|url=http://content.tfl.gov.uk/river-bus-tours-map.pdf|title=London River services|publisher=Transport for London|access-date=2 August 2017|url-status=live|archive-url=https://web.archive.org/web/20170621042722/http://content.tfl.gov.uk/river-bus-tours-map.pdf|archive-date=21 June 2017}}</ref> The piers also provide access to corporate and leisure services.<ref>{{cite web|url=http://www.cpbs.co.uk/piers/WaterlooMillenniumPierLondonThames|title=Waterloo Millennium Pier โ London Thames|publisher=Capital Pleasure Boats|access-date=2 August 2017|url-status=live|archive-url=https://web.archive.org/web/20170802173006/http://www.cpbs.co.uk/piers/WaterlooMillenniumPierLondonThames|archive-date=2 August 2017}}</ref>
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