Editing IPod (section)

=== Reliability and durability ===
iPods have been criticized for alleged short lifespan and fragile hard drives. A 2005 survey conducted on the MacInTouch website found that the iPod line had an average failure rate of 13.7% (although they note that comments from respondents indicate that "the true iPod failure rate may be lower than it appears"). It concluded that some models were more durable than others.<ref>[https://www.macintouch.com/reliability/ipodfailures.html iPod Reliability Survey] {{Webarchive|url=https://web.archive.org/web/20090219003252/https://www.macintouch.com/reliability/ipodfailures.html |date=February 19, 2009 }}, ''MacInTouch'', November 28, 2005. Retrieved on October 29, 2006.</ref> In particular, failure rates for iPods employing hard drives were usually above 20% while those with flash memory had a failure rate below 10%. In late 2005, many users complained that the surface of the first-generation iPod Nano can become scratched easily, rendering the screen unusable.<ref>[https://www.macworld.com/news/2005/09/27/nanoscreen/index.php Apple responds to iPod nano screen concerns] {{Webarchive|url=https://web.archive.org/web/20080517174305/http://www.macworld.com/news/2005/09/27/nanoscreen/index.php |date=May 17, 2008 }}, ''[[Macworld]]'', September 27, 2005. Retrieved on February 17, 2007.</ref><ref>Arthur, Charles. [https://www.theregister.co.uk/2005/09/23/ipod_nano_scratching/ iPod Nano owners in screen scratch trauma] {{Webarchive|url=https://web.archive.org/web/20170707040019/https://www.theregister.co.uk/2005/09/23/ipod_nano_scratching/ |date=July 7, 2017 }}, ''[[The Register]]'', September 25, 2005. Retrieved on February 17, 2007.</ref> A class-action lawsuit was also filed.<ref>Fried, Ina. [https://news.cnet.com/Suit+filed+over+Nano+scratches/2100-1047_3-5906399.html Suit filed over Nano scratches] {{Webarchive|url=https://web.archive.org/web/20240728041726/https://www.cnet.com/ |date=July 28, 2024 }}, ''[[CNET|CNet News]]'', October 21, 2005. Retrieved on February 17, 2007.</ref> Apple initially considered the issue a minor defect, but later began shipping these iPods with protective sleeves.<ref>{{Cite web |title=Apple shipping iPod nanos with cases |url=https://www.engadget.com/2005-11-10-apple-shipping-ipod-nanos-with-cases.html |access-date=2022-12-25 |website=Engadget |date=August 8, 2019 |language=en-US |archive-date=December 25, 2022 |archive-url=https://web.archive.org/web/20221225144626/https://www.engadget.com/2005-11-10-apple-shipping-ipod-nanos-with-cases.html |url-status=live }}</ref><ref>{{Cite web |last=Smith |first=Tony |title=Apple quietly bundles anti-scratch case with iPod Nano |url=https://www.theregister.com/2005/11/11/apple_ipod_nano_case/ |access-date=2022-12-25 |website=www.theregister.com |language=en |archive-date=December 25, 2022 |archive-url=https://web.archive.org/web/20221225144639/https://www.theregister.com/2005/11/11/apple_ipod_nano_case/ |url-status=live }}</ref>