Editing E-commerce (section)

== E-commerce during COVID-19 ==
{{further|Economic impact of the COVID-19 pandemic}}
In March 2020, global retail website traffic hit 14.3 billion visits<ref>{{Cite web|last=Clement|first=J.|date=12 February 2021|title=Most popular online retail websites worldwide in 2020, by average monthly traffic|url=https://www.statista.com/statistics/274708/online-retail-and-auction-ranked-by-worldwide-audiences/|url-status=live|access-date=4 May 2021|website=[[Statista]]|archive-date=21 May 2020|archive-url=https://web.archive.org/web/20200521233438/https://www.statista.com/statistics/274708/online-retail-and-auction-ranked-by-worldwide-audiences/}}</ref> signifying an unprecedented growth of e-commerce during the lockdown of 2020. Later studies show that online sales increased by 25% and online grocery shopping increased by over 100% during the crisis in the United States.<ref>{{Cite journal |last=Song |first=Zhouying |date=January 2022 |title=The geography of online shopping in China and its key drivers |url=http://journals.sagepub.com/doi/10.1177/23998083211002189 |journal=Environment and Planning B: Urban Analytics and City Science |language=en |volume=49 |issue=1 |pages=259–274 |doi=10.1177/23998083211002189 |s2cid=233623855 |issn=2399-8083 |access-date=15 April 2022 |archive-date=10 February 2023 |archive-url=https://web.archive.org/web/20230210000327/https://journals.sagepub.com/doi/10.1177/23998083211002189 |url-status=live }}</ref> Meanwhile, as many as 29% of surveyed shoppers state that they will never go back to shopping in person again; in the UK, 43% of consumers state that they expect to keep on shopping the same way even after the lockdown is over.<ref>{{Cite web|last=Kuhuk|first=Jane|date=19 May 2020|title=COVID-19 shopping behavior: what products would customers rather buy online?|url=https://competera.net/resources/articles/ecommerce-online-shopping-behavior-retail-infographic|url-status=live|access-date=4 May 2021|website=[[Competera]]|type=Infographic|archive-date=21 May 2020|archive-url=https://web.archive.org/web/20200521233436/https://competera.net/resources/articles/ecommerce-online-shopping-behavior-retail-infographic}}</ref>

Retail sales of e-commerce shows that COVID-19 has a significant impact on e-commerce and its sales are expected to reach $6.5 trillion by 2023.<ref>{{cite journal|last1=Anam|first1=Bhatti|last2=Akram|first2=Hamza|last3=Basit|first3=Hafiz Muhammad|last4=Khan|first4=Ahmed Usman|last5=Naqvi|first5=Syeda Mahwish Raza|last6=Bilal|first6=Muhammad|date=2020|title=E-commerce trends during COVID-19 Pandemic|url=https://lovacky.eu/ws/media-library/8291b8bb61d0458d9bec753432dc4842/qualitativepaper.pdf|journal=[[International Journal of Future Generation Communication and Networking]]|volume=13|issue=2|pages=1449–1452|issn=2233-7857|access-date=4 May 2021|archive-date=30 December 2020|archive-url=https://web.archive.org/web/20201230160442/https://www.lovacky.eu/ws/media-library/8291b8bb61d0458d9bec753432dc4842/qualitativepaper.pdf|url-status=live}}</ref>