Editing Oracle Corporation (section)

====Other services====
* Oracle Consulting – technical and business expert services
* Oracle Financing 
* Oracle Marketing & Support 
** Product support: Oracle Corporation identifies its customers and their support entitlements using CSI (Customer Support Identifier) codes.<ref>{{cite web |date=April 1, 2008 |title=Global Customer Support Security Practices |url=http://www.oracle.com/support/collateral/customer-support-security-practices.pdf |access-date=August 25, 2008 |publisher=Oracle Corporation |page=1 |quote=Your registration on MetaLink uses a unique Customer Support Identifier (CSI) linked to your Support contract.}}</ref> Registered customers can submit [[Service request management|Service Requests]] (SRs)<ref>{{cite web |date=April 1, 2008 |title=Global Customer Support Security Practices |url=http://www.oracle.com/support/collateral/customer-support-security-practices.pdf |access-date=August 25, 2008 |publisher=Oracle Corporation |page=1 |quote=GCS is a global operation, with Service Request (SR) management based on global competencies}}</ref>—usually via the web-accessible My Oracle Support<ref>{{Cite press release |title=Oracle Introduces Next-generation Customer Support Platform: My Oracle Support |date=September 22, 2008 |publisher=Oracle Corporation |location=California |url=http://www.oracle.com/us/corporate/press/017506_EN.doc |quote=My Oracle Support integrates Oracle's [...] support portal, Oracle MetaLink, with its [...] configuration management platform, Oracle Software Configuration Manager, to deliver [..] support capabilities |access-date=September 25, 2008 |archive-url=https://web.archive.org/web/20081002200418/http://www.oracle.com/us/corporate/press/017506_EN.doc |archive-date=October 2, 2008}}</ref> (MOS),<ref>
{{Cite book |last1=Prusinski |first1=Ben |url=https://books.google.com/books?id=DH3vrKvDSOMC |title=Expert Oracle GoldenGate |last2=Phillips |first2=Steve |last3=Chung |first3=Richard |publisher=Apress |year=2011 |isbn=978-1-4302-3566-8 |series=Apresspod Series |pages=111–112 |quote=You can verify the [...] supported [...] platforms [...] by logging into the My Oracle Support (MOS) site online at <code>http://support.oracle.com</code> [...] |access-date=July 24, 2012}}
</ref> a re-incarnation of Oracle Metalink<ref>Compare:
{{Cite book |last=Jeffries |first=John P. |url=https://books.google.com/books?id=nTdECgAAQBAJ |title=Oracle GoldenGate 12c Implementer's Guide |publisher=Packt Publishing Ltd |year=2011 |isbn=978-1-78398-077-2 |edition=2 |location=Birmingham |publication-date=2015 |page=22 |quote=The full comprehensive list of all the certified platforms and databases is available at the My Oracle Support website: support.oracle.com (formerly Metalink). |access-date=August 24, 2017}}</ref> with web access administered by a site Customer User Administrator (CUA).<ref>{{cite web |year=2017 |title=My Oracle Support Help, Release 15.3 |url=https://docs.oracle.com/cd/E25290_01/doc.60/e25224/registration.htm |access-date=August 24, 2017 |website=docs.oracle.com |publisher=Oracle |quote=My Oracle Support customer user accounts are managed by individuals within your organization in the role of Customer User Administrator (CUA).}}</ref>
** Critical Patch Updates: since 2005 Oracle Corporation has grouped collections of [[patch (computing)|patch]]es and security fixes for its products each quarter into a "Critical Patch Update" (CPU), released each January, April, July and October.<ref>{{cite web |title=Critical Patch Updates and Security Alerts |url=http://www.oracle.com/technology/deploy/security/alerts.htm |archive-url=https://web.archive.org/web/20061028105653/http://www.oracle.com/technology/deploy/security/alerts.htm |archive-date=October 28, 2006 |publisher=Oracle Corporation}}</ref>
** Oracle Configuration Manager (OCM, previously Customer Configuration repository or CCR) gathers and uploads details of the configuration of Oracle software.<ref>{{cite web |last=Douglas |first=Williams |display-authors=etal |date=November 2010 |title=Oracle Real Application Clusters Installation Guide, 11g Release 2 (11.2) for Linux and UNIX |url=http://download.oracle.com/docs/cd/E11882_01/install.112/e17214.pdf |archive-url=https://web.archive.org/web/20101116235136/http://download.oracle.com/docs/cd/E11882_01/install.112/e17214.pdf |archive-date=November 16, 2010 |access-date=November 22, 2010 |publisher=Oracle Corporation |page=xxi |quote=Oracle Configuration Manager: This feature [...] was previously named Customer Configuration repository (CCR). It is an optional component for database and client installations. Oracle Configuration Manager gathers and stores details relating to the configuration of the software stored in database Oracle home directories. |df=mdy-all}}</ref>
** Oracle Auto Service Request (ASR) automatically creates Service Requests for specific hardware faults on qualified Oracle server, storage, [[Oracle Exadata]], and [[Oracle Exalogic]] products.<ref>{{cite web |date=April 2011 |title=Oracle Auto Service Request for Sun Systems |url=http://oracle.com/asr |publisher=Oracle Corporation |quote=Oracle Auto Service Request for Sun Systems.}}</ref>
** My Oracle Support Community (MOSC)<ref>{{cite web |title=Themes – Oracle Community |url=https://community.oracle.com/select-theme!input.jspa |url-access=registration |access-date=August 10, 2014 |publisher=Oracle Corporation |quote=My Oracle Support Community (MOSC)}}</ref>
* Oracle University (training in Oracle products)<ref>{{cite web |title=Oracle University |url=http://education.oracle.com |publisher=Oracle Corporation}}</ref>
** [[Oracle Certification Program]]
* NetSuite Social Impact program assists nonprofits with moving operations to the cloud.  In October 2018, Oracle announced the expansion of the program to include product donation, pro bono expansion and online community building.<ref>{{Cite news |title=Oracle NetSuite Expands Pro Bono Tech Help |language=en-US |work=The NonProfit Times |url=http://www.thenonprofittimes.com/technology/oracle-netsuite-expands-pro-bono-tech-help/ |access-date=2018-10-26}}</ref> 
* As of September 13, 2020, Oracle acquired a trade deal with the [[ByteDance]] owned social video platform [[TikTok]]. This was the result of an executive order issued by U.S. president [[Donald Trump]] stating that TikTok must be sold to a U.S. company by September 15, 2020. The exact nature of the agreement is still unknown, but it implies that Oracle will become TikTok's technology partner and assume responsibility for the company's U.S. user data. The agreement is still pending approval from regulatory government bodies.<ref>{{Cite news |author=Echo Wang |author2=Greg Roumeliotis |date=2020-09-14 |title=ByteDance drops TikTok's U.S. sale, to partner with Oracle - sources |language=en |work=Reuters |url=https://www.reuters.com/article/uk-china-bytedance-tiktok-oracle-idUKKBN265002 |access-date=2020-09-14}}</ref><ref>{{cite news |last=Brian Fung and Rob McLean |title=TikTok will partner with Oracle in the United States after Microsoft loses bid |url=https://www.cnn.com/2020/09/13/tech/microsoft-tiktok-bytedance/index.html |access-date=2020-09-14 |website=CNN}}</ref> As of April 2025, TikTok continues to operate in the US under Chinese ownership and multiple US companies, including Oracle, expressed interest in acquiring 50% ownership.<ref>{{cite web| url =
https://techcrunch.com/2025/04/03/what-to-know-about-tiktoks-uncertain-future-in-the-us-and-the-people-who-want-to-buy-it/ | title = What to know about TikTok’s uncertain future in the US and the people who want to buy it | publisher = Tech Crunch | date = 3 April 2025 | author = Lauren Forristal}}</ref>