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=== Battery problems === The advertised battery life on most models is different from the real-world achievable life. For example, the fifth-generation {{val|30|u=GB}} [[iPod Classic]] was advertised as having up to 14 hours of music playback. However, an [[MP3.com]] report stated that this was virtually unachievable under real-life usage conditions, with a writer for the site getting, on average, less than 8 hours from an iPod.<ref>[https://www.mp3.com/features/stories/3646.html MP3 Insider: The truth about your battery life] {{webarchive |url=https://web.archive.org/web/20060604141041/https://www.mp3.com/features/stories/3646.html |date=June 4, 2006}}, mp3.com, March 13, 2006. Retrieved on July 10, 2006.</ref> In 2003, class action lawsuits were brought against Apple complaining that the battery charges lasted for shorter lengths of time than stated and that the battery degraded over time.<ref>[https://news.bbc.co.uk/1/hi/technology/3477497.stm Apple investigates iPod batteries] {{Webarchive|url=https://web.archive.org/web/20210225061332/http://news.bbc.co.uk/1/hi/technology/3477497.stm |date=February 25, 2021 }}, BBC News, February 10, 2004. Retrieved on March 20, 2007.</ref> The lawsuits were settled by offering individuals with first- or second-generation iPods either {{US$|50}} store credit or a free battery replacement, and offering individuals with third-generation iPods an extended warranty that would allow them to get a replacement iPod if they experienced battery problems.<ref>Horwitz, Jeremy. [https://www.ilounge.com/index.php/articles/comments/apples-ipod-battery-settlement-explained/ Appleโs iPod Battery Settlement, Explained] {{Webarchive|url=https://web.archive.org/web/20210325042524/https://www.ilounge.com/index.php/articles/comments/apples-ipod-battery-settlement-explained/ |date=March 25, 2021 }}, ''iLounge'', June 10, 2005. Retrieved on August 27, 2006.</ref><ref>{{cite news |last=Kaufman |first=Gill |title=That Ipod battery problem? Apple steps up to solve it |url=https://www.mtv.com/news/1503384/that-ipod-battery-problem-apple-steps-up-to-solve-it/ |archive-url=https://web.archive.org/web/20150703060920/http://www.mtv.com/news/1503384/that-ipod-battery-problem-apple-steps-up-to-solve-it/ |url-status=dead |archive-date=July 3, 2015 |publisher=MTV |date=June 2, 2005 |access-date=February 21, 2019 |ref=mtv}}</ref> As an instance of [[planned obsolescence]], iPod batteries are not designed to be removed or replaced by the user, although some users have been able to open the case themselves, usually following instructions from third-party vendors of iPod replacement batteries. Compounding the problem, Apple initially would not replace worn-out batteries. The official policy was that the customer should buy a refurbished replacement iPod, at a cost almost equivalent to a brand new one. All lithium-ion batteries lose capacity during their lifetime even when not in use<ref>[https://www.mp3newswire.net/stories/6002/li_ion.html The Curse of Lithium Ion Batteries] {{Webarchive|url=https://web.archive.org/web/20210307223940/http://www.mp3newswire.net/stories/6002/li_ion.html |date=March 7, 2021 }}, [[MP3 Newswire]], January 6, 2006. Retrieved on November 30, 2006.</ref> (guidelines are available for [[lithium-ion battery#Lifespan|prolonging life-span]]) and this situation led to a market for third-party battery replacement kits. Apple announced a battery replacement program on November 14, 2003, a week before<ref>[https://ipodbatteryfaq.com/#18 iPod Battery FAQ] {{webarchive |url=https://web.archive.org/web/20090303110450/https://www.ipodbatteryfaq.com/#18 |date=March 3, 2009}}. Retrieved on November 26, 2006.</ref> a high publicity stunt and website by the [[Casey Neistat|Neistat Brothers]].<ref>Neistat, Casey. {{usurped|1=[https://archive.today/20121206004825/https://www.ipodsdirtysecret.com/message.html A Message From the Neistat Brothers]}}, November 20, 2003. Retrieved on February 17, 2007.</ref> The initial cost was {{US$|99}},<ref>[https://www.macminute.com/2003/11/14/ipodbattery Apple offers iPod battery replacement service] {{webarchive|url=https://web.archive.org/web/20041022041812/https://www.macminute.com/2003/11/14/ipodbattery |date=October 22, 2004 }}, ''[[MacMinute]]'', November 14, 2003. Retrieved on November 26, 2006.</ref> and it was lowered to {{US$|59}} in 2005. One week later, Apple offered an extended iPod warranty for {{US$|59}}.<ref>[https://www.macminute.com/2003/11/21/ipodapplecare/ AppleCare for iPod now available] {{webarchive|url=https://web.archive.org/web/20041022032309/https://www.macminute.com/2003/11/21/ipodapplecare |date=October 22, 2004 }}, ''[[MacMinute]]'', November 21, 2003. Retrieved on November 26, 2006.</ref> For the iPod Nano, [[soldering]] tools are needed because the battery is soldered onto the main board. Fifth generation iPods have their battery attached to the backplate with adhesive.<ref>Ecker, Clint. [https://arstechnica.com/reviews/hardware/video-ipod.ars/6 Vivisection of the Video iPod] {{Webarchive|url=https://web.archive.org/web/20240728041727/https://arstechnica.com/gadgets/2005/10/video-ipod/6/ |date=July 28, 2024 }}, ''[[Ars Technica]]'', October 19, 2005. Retrieved on November 26, 2006.</ref><ref>[https://archive.today/20060702041605/https://www.ipodmods.com/guides/Video/videodisassemblyguide.htm Disassemble Guide for Video iPod]. Retrieved on November 26, 2006.</ref> The first generation iPod Nano may overheat and pose a health and safety risk. Affected iPod Nanos were sold between September 2005 and December 2006. This is due to a flawed battery used by Apple from a single battery manufacturer.<ref>{{cite web |url=https://www.appleinsider.com/articles/11/11/12/apple_opens_up_replacement_program_for_first_gen_ipod_nano.html |title=Apple opens up replacement program for first-gen iPod nano |publisher=Apple Insider |date=November 12, 2011 |access-date=December 20, 2011 |archive-date=December 25, 2011 |archive-url=https://web.archive.org/web/20111225014753/http://www.appleinsider.com/articles/11/11/12/apple_opens_up_replacement_program_for_first_gen_ipod_nano.html |url-status=live }}</ref> Apple recommended that owners of affected iPod Nanos stop using them. Under an Apple product replacement program, affected Nanos were replaced with current generation Nanos free of charge.
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