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==Services== {{advert|date=February 2024}} [[File:Royal Brunei Airlines, Bandar Seri Begawan.jpg|thumb|Royal Brunei Airlines plaza, Bandar Seri Begawan]] ===Airport lounge=== ''SkyLounge'' is Royal Brunei Airlines' lounge at the [[Brunei International Airport]], which was opened in January 2004,<ref>{{Cite web |url=http://www.Brudirect.com/DailyInfo/News/Archive/Feb04/120204/nite03.htm |title=RBA launches Sky Lounge for Gold, Silver passengers |website=Brudirect.com |publisher=Brudirect |date=14 February 2004|access-date=16 April 2008|archive-url=https://web.archive.org/web/20110610105547/http://www.brudirect.com/DailyInfo/News/Archive/Feb04/120204/nite03.htm|archive-date=10 June 2011|url-status=dead}}</ref> and occupies the entire mezzanine floor at the departure hall (airside) of the [[Brunei International Airport|airport]].<ref>{{Cite web |url=http://www.BruneiAir.com/services/skylounge.asp |title=SkyLounge β an oasis of peace before the journey |website=BruneiAir.com |publisher=Royal Brunei Airlines|access-date=16 April 2008|archive-url=https://web.Archive.org/web/20080416100650/http://www.Bruneiair.com/services/skylounge.asp|archive-date=16 April 2008}}</ref> The lounge is exclusively reserved for Royal Brunei's business and economy class passengers (with [[Priority Pass]]),<ref>{{Cite web |url=http://BruDirect.com/DailyInfo/News/Archive/Jan04/220104/bb07.htm |title=RBA opens Sky Lounge |website=BruDirect.com|access-date=16 April 2008|archive-url=https://web.archive.org/web/20090109033636/http://www.brudirect.com/DailyInfo/News/Archive/Jan04/220104/bb07.htm|archive-date=9 January 2009|url-status=dead}}</ref> and Royal Skies Gold and Silver members.<ref>{{Cite web |url=http://RoyalSkies.BruneiAir.com/benefits.jsp |title=Royal Skies β benefits and privileges |website=RoyalSkies.BruneiAir.com |publisher=Royal Brunei Airlines|access-date=16 April 2008|archive-url=https://web.Archive.org/web/20080413003126/http://RoyalSkies.BruneiAir.com/benefits.jsp|archive-date=13 April 2008}}</ref> The lounge may also be used by qualifying members of other airlines, with an agreement with Royal Brunei Airlines to use the lounge, such as [[Singapore Airlines]].<ref>{{Cite web |title=Bandar Seri Begawan flights |url=http://SingaporeAir.com/saa/en_UK/content/local/BN/flights_bandar_seri_begawan.jsp |website=SingaporeAir.com |publisher=[[Singapore Airlines]]|access-date=16 April 2008|archive-url=https://web.Archive.org/web/20071011101843/http://SingaporeAir.com/saa/en_UK/content/local/BN/flights_bandar_seri_begawan.jsp|archive-date=11 October 2007}}</ref> ===In-flight service=== Royal Brunei does not serve alcoholic beverages on board its flights.<ref>{{Cite web |url=http://ShawnVoyage.com/airlines-that-don-t-serve-alcohol/ |title=Major airlines that don't serve alcohol |website=ShawnVoyage.com|date=7 April 2014 }}</ref> Non-Muslim passengers are however, permitted to bring along their own alcohol for consumption on board. This reflects the Bruneian government's policy on the sale and importation of alcohol in Brunei. All inflight meals served are [[halal]]. ===Cabins=== The [[Boeing 787-8]] Business Class seats can be made into a fully flat bed. Each seat is also offered with a {{Convert|15.4|in|abbr=off}}, duo function in-seat personal television (touch screen and remote-controlled capability), along with an in-seat power outlet.<ref>{{Cite web |title=RBA's new fleet information |url=http://www.FlyRoyalBrunei.com/brunei/products-and-services/fleet-information/ |website=FlyRoyalBrunei.com |publisher=Royal Brunei Airlines|access-date=12 November 2013|url-status=dead|archive-url=https://web.archive.org/web/20131112130820/http://www.flyroyalbrunei.com/brunei/products-and-services/fleet-information/|archive-date=12 November 2013}}</ref> The Economy Class seats can be reclined {{Convert|6|in|abbr=off}} from the upright position. At each seat is a {{Convert|9|in|abbr=off}}, touch screen in-seat personal television with [[USB]] charging capability, along with an in-seat power outlet.{{cn|date=February 2024}} The two new [[Airbus A320]]s, V8-RBW and V8-RBX, have three rows of seats with extra legroom compared to ordinary economy class seats. The seats are situated immediately behind the business class seats. The area can be separated from the rest of the ordinary economy class seats and the business class seats with curtains. On flights to and from Brunei, Singapore, Kuala Lumpur, and Hong Kong, it is possible to pay in advance to sit in these seats via the 'Manage my booking' section of the airline's website. As well as extra legroom, meals are served first, and there is priority boarding. This cabin is exactly the same as Royal Brunei's Airbus [[A320neo]], but with a personal, touch screen IFE (in-flight entertainment) system with a USB charging capability, along with an in-seat power outlet in each seat.{{cn|date=February 2024}} ===Loyalty programme=== ''Royal Skies'' is the loyalty programme of Royal Brunei Airlines, consisting of three tiers.<ref name=member>{{Cite web |url=http://RoyalSkies.BruneiAir.com/about.jsp |title=Royal Skies β About |website=RoyalSkies.BruneiAir.com |publisher=Royal Brunei Airlines|access-date=16 April 2008|archive-url=https://web.Archive.org/web/20080413003121/http://RoyalSkies.BruneiAir.com/about.jsp|archive-date=13 April 2008}}</ref> Launched in May 2003,<ref>{{Cite web | url=http://www.BruDirect.com/DailyInfo/News/Archive/Jan04/300104/bb12.htm | title=Golf, swim and dine at JPCC for only $70 |website=BruDirect.com | publisher=BruDirect |date=29 January 2004|access-date=16 April 2008 | archive-url=https://web.archive.org/web/20090109025446/http://www.brudirect.com/DailyInfo/News/Archive/Jan04/300104/bb12.htm|archive-date=9 January 2009|url-status=dead}}</ref> members will earn actual miles on every eligible Royal Brunei Airlines' flight, or by utilising the products and / or services of Royal Skies partners.<ref>{{Cite web |url=http://www.BruDirect.com/DailyInfo/News/Archive/Feb04/070204/bb14.htm |title=Fratini's, Portview join Royal Skies |website=BruDirect.com |publisher=BruDirect |date=6 February 2004|access-date=16 April 2008|archive-url=https://web.archive.org/web/20110610105159/http://www.brudirect.com/DailyInfo/News/Archive/Feb04/070204/bb14.htm|archive-date=10 June 2011|url-status=dead}}</ref> The Blue card does not carry any expiry date, however, Silver and Gold cards will have an expiry date that shows the end of the benefits period. Silver and Gold members must re-qualify for the Elite tier to continue receiving Elite Status benefits. With the expiration of Elite status benefits, the member will use their Blue card to start earning tier-qualifying miles again. Miles expire after three years.<ref name=member/> Miles accrued by Royal Skies members can be redeemed for free flights or seat upgrades. A free upgrade award starts from 5,000 Royal Skies miles, while redemption for a free flight starts from 15,000 miles.<ref>{{Cite web | url=http://www.BruDirect.com/DailyInfo/News/Archive/July04/280704/nite02.htm | title=Top-end Dorchester Group joins Royal Skies |website=BruDirect.com |publisher=BruDirect |date=28 July 2004|access-date=16 April 2008|archive-url=https://web.archive.org/web/20081204204256/http://www.brudirect.com/DailyInfo/News/Archive/July04/280704/nite02.htm|archive-date=4 December 2008|url-status=dead}}</ref>
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