Editing Chatbot (section)

=== Data security ===
[[Data security]] is one of the major concerns of chatbot technologies. Security threats and system vulnerabilities are weaknesses that are often exploited by malicious users. Storage of user data and past communication, that is highly valuable for training and development of chatbots, can also give rise to security threats.<ref name="Hasal-2021">{{Cite journal |last1=Hasal |first1=Martin |last2=Nowaková |first2=Jana |last3=Ahmed Saghair |first3=Khalifa |last4=Abdulla |first4=Hussam |last5=Snášel |first5=Václav |last6=Ogiela |first6=Lidia |date=2021-10-10 |title=Chatbots: Security, privacy, data protection, and social aspects |url=https://onlinelibrary.wiley.com/doi/10.1002/cpe.6426 |journal=Concurrency and Computation: Practice and Experience |language=en |volume=33 |issue=19 |doi=10.1002/cpe.6426 |issn=1532-0626|hdl=10084/145153 |hdl-access=free }}</ref> Chatbots operating on third-party networks may be subject to various security issues if owners of the third-party applications have policies regarding user data that differ from those of the chatbot.<ref name="Hasal-2021" /> Security threats can be reduced or prevented by incorporating protective mechanisms. User [[authentication]], chat [[End-to-end encryption]], and self-destructing messages are some effective solutions to resist potential security threats.<ref name="Hasal-2021" />