Editing Singapore Airlines (section)

==Services==

===Cabins===
[[File:Singapore Airlines old suites.jpg|thumb|Singapore Airlines original Suites cabin products. These seats were completely withdrawn in 2020.]]

Singapore Airlines offers five classes of service – Suites, first class, business class, premium economy class, and economy class. Major upgrades to its cabin and in-flight service were announced on 17 October 2006,<ref>{{cite news |title=Singapore Airlines Unveils The World's Best Flying Experience |publisher=Singapore Airlines |date=17 October 2006 |url=http://www.philstar.com/cebu-lifestyle/367047/singapore-airlines-unveils-worlds-best-flying-experience |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413154550/http://www.philstar.com/cebu-lifestyle/367047/singapore-airlines-unveils-worlds-best-flying-experience |url-status=live}}</ref> constituting the first major overhaul in over eight years and costing the airline approximately [[S$]]570&nbsp;million.<ref>{{cite news |title=SIA promises more luxury with new aircraft |author=Karamjit Kaur |work=Straits Times |location=Singapore |date=1 January 2007}}</ref> Initially planned for the Airbus A380-800's introduction into service in 2006, and subsequently on the [[777-300ER|Boeing 777-300ER]], the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on 5 December 2006 between Singapore and Paris.<ref>{{cite news |title=World's Best Flying Experience Begins Tomorrow |publisher=Singapore Airlines |date=4 December 2006 |url=http://www.travelandleisure.com/travel-tips/airlines-airports/best-airlines-for-business-class |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413153535/http://www.travelandleisure.com/travel-tips/airlines-airports/best-airlines-for-business-class |url-status=live}}</ref><ref name=sqcabin>{{cite web |url=http://www.flightglobal.com/articles/2007/10/15/218492/sia-is-ready-at-last-to-start-flying-the-a380.html |title=SIA is ready at last to start flying the A380 |work=Flight International |access-date=17 May 2011 |archive-date=17 October 2007 |archive-url=https://web.archive.org/web/20071017043933/http://www.flightglobal.com/articles/2007/10/15/218492/sia-is-ready-at-last-to-start-flying-the-a380.html |url-status=live}}</ref>

On 9 July 2013, Singapore Airlines, in collaboration with design firms James Park Associates and [[DesignworksUSA]], released new cabin products for the first, business, and economy classes. They debuted on the carrier's new Boeing 777-300ERs delivered from 2013 onwards, with London's [[Heathrow Airport]] being their maiden route.<ref>{{Cite web |url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2013/July-September/27Sep2013-1043 |title=Singapore Airlines' New Cabin Products Debut On London Routes |website=www.singaporeair.com |access-date=1 February 2024}}</ref> The product was later introduced on its Airbus A350s and extended to all its older Boeing 777-300ERs.<ref>{{cite web |url=http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne140509.jsp |title=SIA To Invest US$325 Million To Fit Latest Cabin Products to B777-300ER |publisher=Singapore Airlines |access-date=9 May 2014 |archive-date=12 May 2014 |archive-url=https://web.archive.org/web/20140512231333/http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne140509.jsp |url-status=live}}</ref>

On 2 November 2017, Singapore Airlines released new cabin products for the [[Airbus A380|Airbus A380-800]].<ref name="auto">{{Cite news |url=https://www.channelnewsasia.com/news/business/sia-s-s-1-16b-makeover-for-a380-jets-a-worthwhile-investment-9372472 |title=SIA's S$1.16b makeover for A380 jets a 'worthwhile' investment: Analysts |work=Channel NewsAsia |access-date=2018-07-22 |language=en-US |archive-date=22 July 2018 |archive-url=https://web.archive.org/web/20180722070106/https://www.channelnewsasia.com/news/business/sia-s-s-1-16b-makeover-for-a380-jets-a-worthwhile-investment-9372472 |url-status=live}}</ref> These new changes cost roughly S$1.16 billion and were rolled out in response to growing competition from Middle Eastern carriers such as Emirates, Etihad Airways and Qatar Airways.<ref name="auto"/> The seating configuration in the new design consists of 6 suites and 78 business class seats on the upper deck, with 44 Premium Economy Class seats and 3-4-3 Economy Class seats on the lower deck.<ref name="auto1">{{Cite news |url=https://www.straitstimes.com/singapore/sias-new-a-380s-to-offer-better-seats-and-carry-more-economy-premium-economy-passengers |title=SIA's new A-380s to offer better seats and carry more economy, premium economy passengers |last=Kaur |first=Karamjit |date=2017-11-02 |newspaper=The Straits Times |location=Singapore |publisher=SPH Media Trust |access-date=2018-07-22 |language=en |archive-date=12 June 2018 |archive-url=https://web.archive.org/web/20180612150502/https://www.straitstimes.com/singapore/sias-new-a-380s-to-offer-better-seats-and-carry-more-economy-premium-economy-passengers |url-status=live}}</ref> The new changes were rolled out on the five new Airbus A380 aircraft that were delivered to Singapore Airlines, while the existing A380 fleet had these new products retrofitted until 2020.<ref name="auto1"/> Sydney was the first city served with the new product on 18 December 2017.

====Business class====
[[File:Businesclass-seat 01.jpg|thumb|A Business Class seat on board one of Singapore Airlines' Boeing 777-300ERs, before being refitted with newer cabin products]]
[[File:SIA 787-10 regional business (27191923868).jpg|thumb|Singapore Airlines New Regional Business Class on their [[Boeing 787 Dreamliner|Boeing 787-10 Dreamliner]]]]
The current version of the Business Class was unveiled on 9 July 2013 and is available on refitted [[Boeing 777-300ER|Boeing B777-300ERs]] and the [[Airbus A350-900]]. Features include a power socket and ports all in one panel, stowage beside the seat, two new seating positions, arranged in a 1-2-1 configuration and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a {{convert|78|in|cm|1|abbr=on}} length bed.<ref name="autogenerated1">{{Cite web |url=https://www.singaporeair.com/en_UK/us/flying-withus/cabins/business-class/ |title=Business Class &#124; Singapore Airlines |website=www.singaporeair.com |access-date=27 June 2019 |archive-date=26 June 2019 |archive-url=https://web.archive.org/web/20190626050724/https://www.singaporeair.com/en_UK/us/flying-withus/cabins/business-class/ |url-status=live}}</ref>

[[Long haul flight|Long haul]] business class is available on [[Airbus A380]] and refitted [[Boeing 777-200ER]] aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring {{convert|30|in|cm|0|abbr=on}} of seat width.<ref name="SQ Business Class">{{cite web |title=Business Class |url=https://www.singaporeair.com/en_UK/flying-with-us/business-listing/newbusiness/ |publisher=Singapore Airlines |access-date=31 December 2012 |archive-date=27 December 2012 |archive-url=https://web.archive.org/web/20121227033358/http://www.singaporeair.com/en_UK/flying-with-us/business-listing/newbusiness |url-status=dead}}</ref> These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class.<ref>{{cite web |title=Enter the 3 distinct worlds of the Singapore Airlines A380 |url=http://www.straitstimes.com/the-big-story/sia-final/story/enter-the-3-distinct-worlds-the-singapore-airlines-a380-20121018 |publisher=Straits Times |access-date=31 December 2012 |archive-date=31 December 2012 |archive-url=https://web.archive.org/web/20121231005707/http://www.straitstimes.com/the-big-story/sia-final/story/enter-the-3-distinct-worlds-the-singapore-airlines-a380-20121018 |url-status=live}}</ref> The leather seats feature a {{convert|15.4|in|cm|1|abbr=on}} diagonal screen-size personal television, in-seat power supply and two [[USB]] ports.<ref>[https://www.singaporeair.com/en_UK/flying-with-us/business-listing/ Singapore Airlines Redesigned Business Class] {{webarchive |url=https://web.archive.org/web/20160204201742/https://www.singaporeair.com/en_UK/flying-with-us/business-listing/ |date=4 February 2016 }}, Singapore Airlines, Retrieved on 17 October 2006</ref>

On eight [[Airbus A380]] aircraft, the first of which entered service in October 2011, Singapore Airlines dedicated the entire upper deck to the Business class cabin, unlike the original configuration's upper deck shared by 16 rows of business class and 11 rows of economy at the rear.<ref>{{cite web |title=Singapore's all-business class upper deck A380 for London, Zurich |url=http://www.ausbt.com.au/singapore-airlines-debuts-airbus-a380-with-all-business-class-upper-deck |publisher=Australian Business Traveller |access-date=31 December 2012 |archive-date=4 April 2013 |archive-url=https://web.archive.org/web/20130404130319/http://www.ausbt.com.au/singapore-airlines-debuts-airbus-a380-with-all-business-class-upper-deck |url-status=live}}</ref>

Medium and short haul business class layouts are available on [[Airbus A330-300]], [[Boeing 777-300]] and all unrefitted [[Boeing 777-200]] aircraft, configured in 2-2-2 layout and with [[iPod]] connectivity, only available in the A330. The Business Class seat is lie-flat at an eight-degree incline, featuring Krisworld on a {{convert|15.4|in|cm|adj=on}} screen.<ref name="autogenerated1"/><ref name="SQ Business Class" />

On 28 March 2018, the new regional business class was unveiled following the delivery of the first [[Boeing 787-10]]. These new seats manufactured by Stelia Aerospace are arranged in a forward-facing 1-2-1 staggered configuration, providing every passenger direct aisle access. Each seat measures up to {{convert|26|in|cm|1|abbr=on}} in width and can be reclined into a {{convert|76|in|cm|1|adj=on}} fully flat bed. There are also adjustable dividers at the centre seats to provide passengers with a "customised level of privacy".<ref>{{cite web |title=New Regional Business Class |url=http://www.singaporeair.com/en_UK/sg/flying-withus/cabins/business-class/new-regional-business-class/ |website=Singaporeair.com |language=en |access-date=29 March 2018 |archive-date=20 December 2018 |archive-url=https://web.archive.org/web/20181220230809/http://www.singaporeair.com/en_UK/sg/flying-withus/cabins/business-class/new-regional-business-class/ |url-status=live}}</ref><ref>{{cite web |title=Singapore Airlines Unveils New Regional Cabin Products |url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2018/January-March/ne1218-180328 |website=Singaporeair.com |access-date=28 March 2018 |language=en |archive-date=29 March 2018 |archive-url=https://web.archive.org/web/20180329184648/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2018%2FJanuary-March%2Fne1218-180328 |url-status=live}}</ref><ref>{{cite web |title=SIA's new Boeing 787–10 Dreamliner features revamped seats in economy class |url=https://www.channelnewsasia.com/news/singapore/sia-s-new-boeing-787-10-dreamliner-features-revamped-seats-in-10082744 |website=Channel NewsAsia |access-date=28 March 2018 |language=en-SG |archive-date=28 March 2018 |archive-url=https://web.archive.org/web/20180328064319/https://www.channelnewsasia.com/news/singapore/sia-s-new-boeing-787-10-dreamliner-features-revamped-seats-in-10082744 |url-status=live}}</ref><ref>{{cite news |title=Singapore Airlines flights on latest Dreamliner to feature bigger entertainment screens, upgraded seats |url=http://www.straitstimes.com/singapore/singapore-airlines-flights-on-latest-dreamliner-to-feature-bigger-entertainment-screens |last=Lim |first=Adrian |newspaper=The Straits Times |location=Singapore |publisher=SPH Media Trust |access-date=28 March 2018 |language=en |date=28 March 2018 |archive-date=28 March 2018 |archive-url=https://web.archive.org/web/20180328055827/http://www.straitstimes.com/singapore/singapore-airlines-flights-on-latest-dreamliner-to-feature-bigger-entertainment-screens |url-status=live}}</ref>

Unveiled on 2 November 2017, the new A380 business-class seats were being progressively rolled out on the Airbus A380-800 fleet. There are 78 Business class seats on the aircraft, offered in a 1-2-1 configuration behind the Singapore Airlines Suites on the upper deck. The seats, designed by JPA Design and upholstered with Poltrona Frau grain leather, can be reclined into a fully flat bed.<ref>{{Cite news |url=https://www.ausbt.com.au/singapore-airlines-new-a380-business-class-seats-are-a-double-bed |title=Singapore Airlines' new A380 business class seats with double bed |work=Australian Business Traveller |access-date=2018-07-22 |language=en |archive-date=22 July 2018 |archive-url=https://web.archive.org/web/20180722184903/https://www.ausbt.com.au/singapore-airlines-new-a380-business-class-seats-are-a-double-bed |url-status=live}}</ref> There are also adjustable dividers between the centre seats that can either be fully raised, half raised or fully lowered. When the centre divider is fully lowered, the pair of centre seats directly behind each bulkhead can form double beds.<ref>{{Cite web |url=https://a380.singaporeair.com/en_UK/#business-seat-divider |title=Explore The New Singapore Airlines A380 {{!}} Singapore Airlines |website=a380.singaporeair.com |language=en |access-date=2018-07-22 |archive-date=2 August 2018 |archive-url=https://web.archive.org/web/20180802004501/http://a380.singaporeair.com/en_UK/#business-seat-divider |url-status=live}}</ref> There is also an {{convert|18|in|cm|adj=on}} touchscreen LCD TV and a panel containing power and USB port, as well as an [[Near-field communication|NFC]] reader for contactless payments.<ref>{{Cite web |url=https://a380.singaporeair.com/en_UK/#business-amenities |title=Explore The New Singapore Airlines A380 {{!}} Singapore Airlines |website=a380.singaporeair.com |language=en |access-date=2018-07-22 |archive-date=2 August 2018 |archive-url=https://web.archive.org/web/20180802004501/http://a380.singaporeair.com/en_UK/#business-amenities |url-status=live}}</ref>

In November 2024, Singapore Airlines pledged to invest S$1.1 billion ($828 million) to overhaul the seats in its long-haul aircraft, including all-new first- and business-class product.<ref name=":0" />

====Economy class====
[[File:SIA 787-10 regional economy (40354390184).jpg|thumb|Singapore Airlines 2017 Economy Seats]]
A new seat with slight changes was announced to be retrofitted on Singapore Airlines's A380 and eventually become available on newer versions of their A350 and 787 aircraft. Features include more legroom and back support, a six-way adjustable headrest, and foldable wings. The Economy Class seat also features a more contemporary fabric seat cover design. The screen size remains the same, yet handsets from the previous iteration of seats have been removed.<ref>{{cite web |title=Singapore Airlines' New Cabin Products To Redefine Premium Air Travel |url=https://www.singaporeair.com/en_UK/np/media-centre/press-release/article/?q=en_UK/2017/October-December/ne2117-171102 |url-status=live |archive-url=https://archive.today/20241109121448/https://www.singaporeair.com/en_UK/np/media-centre/press-release/article/?q=en_UK/2017/October-December/ne2117-171102 |archive-date=9 November 2024 |access-date=9 November 2024}}</ref>

A redesign of the economy class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include {{convert|32|in|cm|adj=on}} of legroom, slimmer seats, an adjustable [[headrest]], and an {{convert|11.1|in|cm|adj=on}} touch-screen [[inflight entertainment]] system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to be available exclusively onboard factory-fresh Airbus A350-900 and refitted Boeing 777-300ER.<ref name="autogenerated1"/>

The previous generation economy class seats on unrefitted [[Airbus A380|Airbus A380-800]], and [[Airbus A330-300]] are {{convert|19|in|cm|abbr=on}} wide, have in-seat power and have a {{convert|10.6|in|cm|adj=on}} personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards.<ref>{{cite web |url=https://www.singaporeair.com/en_UK/flying-with-us/economy-listing/neweconomy/ |title=Singapore Airlines Redesigned Economy Class |access-date=20 July 2011 |publisher=Singapore Airlines |archive-date=24 August 2011 |archive-url=https://web.archive.org/web/20110824040152/http://www.singaporeair.com/en_UK/flying-with-us/economy-listing/neweconomy |url-status=live}}</ref> These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380.<ref>{{cite news |title=Singapore Airlines to introduce Airbus A330 on Australian routes |publisher=PopSci.Com.Au |date=23 January 2009 |url=http://www.popsci.com.au/military-aviation-amp-space/article/2009-01/singapore-airlines-introduce-airbus-a330-australian-routes |access-date=23 January 2009 |archive-url=https://web.archive.org/web/20090122204735/http://popsci.com.au/military-aviation-amp-space/article/2009-01/singapore-airlines-introduce-airbus-a330-australian-routes |archive-date=22 January 2009 |url-status=dead}}</ref> Other features include an independent cup-holder (separate from the fold-out table), a [[USB]] port, and a power socket, as well as an [[iPod]] port exclusively on board the [[Airbus A330]].

Singapore Airlines introduced a similar design on board the Boeing 777 aircraft through its ongoing cabin retrofit program. The [[Boeing 777|Boeing 777–300]] was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009.<ref>{{cite web |url=https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne090716.jsp |title=Singapore Airlines Launches B777 Cabin Renewal Programme |access-date=24 April 2015 |archive-date=19 May 2015 |archive-url=https://web.archive.org/web/20150519214613/http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne090716.jsp |url-status=live}}</ref> They are equipped with slightly smaller 9-inch screens (which are, however, larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs and all but one B777-200.

===Catering===
[[File:SQ Business Class starter.jpg|thumb|An appetiser served in Singapore Airlines' Business Class]]
Singapore Airlines offers a wide array of food options on each flight. Regional dishes are often served on their respective flights, such as the ''Kyo-Kaiseki'', ''Shi Quan Shi Mei'', and ''Shahi Thali'' meals, available for first-class passengers on flights to Japan, China and India, respectively.

SIA has also introduced the Popular Local Fare culinary programme offering local favourites to passengers in all classes flying from selected destinations. The dishes featured in this programme include Singaporean "hawker" fare such as ''Teochew porridge'', ''bak chor mee'', ''Hainanese chicken rice'', and ''Satay'' (meat skewers) on certain routes.

They published a cookbook in 2010 titled ''Above & Beyond: A Collection of Recipes from the Singapore Airlines Culinary Panel''.<ref>{{cite web |url=http://foodiegossip.blogspot.com/2010/09/mile-high-club-of-chefs.html |title=Foodie Gossip: The Culinary Mile High Club |publisher=Foodiegossip.blogspot.com |date=21 September 2010 |access-date=7 June 2011 |archive-date=10 January 2018 |archive-url=https://web.archive.org/web/20180110123418/http://foodiegossip.blogspot.com/2010/09/mile-high-club-of-chefs.html |url-status=live}}</ref><ref name="Book">{{cite web |url=https://www.singaporeair.com/en_UK/flying-with-us/bookthecooklanding/ |title=Book the Cook |publisher=Singapore Airlines |access-date=19 November 2012 |archive-date=11 November 2012 |archive-url=https://web.archive.org/web/20121111022621/http://www.singaporeair.com/en_UK/flying-with-us/bookthecooklanding/ |url-status=live}}</ref><ref>{{cite web |title=Official Hullabalu Website |url=https://www.hullabalu.com/ |url-status=live |archive-url=https://web.archive.org/web/20150708063035/https://hullabalu.com/ |archive-date=8 July 2015 |access-date=5 July 2015 |website=[[Hullabalu]]}}</ref>

Passengers in Suites, First and Business class may choose to use the "Book the Cook" service, where specific dishes may be selected in advance from a more extensive menu. Premium Economy class passengers may also choose to use the "Premium Economy Book the Cook". This service is only available on selected flights.<ref name="Book"/>

===In-flight entertainment===
KrisWorld is Singapore Airlines' [[in-flight entertainment]] system, introduced in 1997 on Boeing 747–400, Airbus A310-300, Airbus A340-300 and Boeing 777–200 aircraft.<ref>{{cite web |title=Singapore Airlines Launches World's First Inflight Entertainment System to Offer Both Audio and Video on Demand |url=http://www.thefreelibrary.com/Singapore+Airlines+Launches+World's+First+Inflight+Entertainment...-a019759106 |publisher=Business Wire |access-date=31 December 2012 |archive-date=3 April 2015 |archive-url=https://web.archive.org/web/20150403090412/http://www.thefreelibrary.com/Singapore+Airlines+Launches+World's+First+Inflight+Entertainment...-a019759106 |url-status=live}}</ref> KrisWorld overhauled Singapore Airlines' in-flight experience with a new, cheaper entertainment solution that would supersede the primitive Thales entertainment systems on offer at that time by [[Virgin Atlantic]] and [[Emirates (airline)|Emirates]].

The original KrisWorld provided 14 movies, 36 television programmes, and five cartoons, as well as many [[Super NES]] games, KrisFone and fax, text news and flight path in all classes. The original KrisWorld was subsequently upgraded to feature Wisemen 3000, an audio and video-on-demand version of the KrisWorld system featured exclusively in First and Raffles Class cabins, then progressively introduced into Economy Class in 747 cabins and selected 777 cabins.<ref>{{cite web |title=Developing a competitive edge A Singapore Airlines case study |url=http://businesscasestudies.co.uk/singapore-airlines/developing-a-competitive-edge/developing-competitive-advantage.html |publisher=The Times 100 |access-date=31 December 2012 |archive-date=30 January 2013 |archive-url=https://web.archive.org/web/20130130042819/http://businesscasestudies.co.uk/singapore-airlines/developing-a-competitive-edge/developing-competitive-advantage.html |url-status=live}}</ref>

In 2002, Singapore Airlines introduced a re-branding of the KrisWorld system. Named Enhanced KrisWorld, it featured additional movies, television programming, music and games, and was installed on [[Boeing 747-400]] and selected [[Boeing 777-200]] aircraft. [[Connexion by Boeing]], an in-flight Internet service, was introduced in 2005. Live television streaming was proposed on Connexion, but this service was discontinued in December 2006. Since October 2005, Singapore Airlines has offered complimentary language lessons by Berlitz.<ref>{{cite news |work=International Herald Tribune |date=14 October 2005 |url=http://www.highbeam.com/doc/1P1-114153082.html |archive-url=https://web.archive.org/web/20110914202337/http://www.highbeam.com/doc/1P1-114153082.html |url-status=dead |archive-date=14 September 2011 |title=Lessons in Flight around the World |author=Daniel Altman}}</ref> and, starting December 2005, live text-news feeds.<ref>{{cite web |publisher=Singapore Airlines |date=12 December 2005 |title=Singapore Airlines Presents Live Text News And Expands Inflight Games Selection |url=http://www.angrejinews.com/gyaan/Singapore-intaneshanal-airlines |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413235255/http://www.angrejinews.com/gyaan/Singapore-intaneshanal-airlines |url-status=live}}</ref>

In 2007, a new KrisWorld based on [[Red Hat Enterprise Linux]] was introduced, featuring a new interface, additional programming and audio and video on demand as standard. Widescreen personal video systems were installed in all cabins, including 23-inch LCD monitors in First Class, 15-inch monitors in Business Class, and 10.6-inch monitors in Economy Class.<ref>{{cite press release |title=Singapore Airlines New IFE System From Panasonic |publisher=Singapore Airlines |date=23 September 2006 |url=http://atwonline.com/ife/singapore-airlines-opts-panasonic-ife-new-a350s-787s |access-date=13 April 2017 |archive-date=14 April 2017 |archive-url=https://web.archive.org/web/20170414001340/http://atwonline.com/ife/singapore-airlines-opts-panasonic-ife-new-a350s-787s |url-status=live}}</ref><ref>{{usurped|1=[http://arquivo.pt/wayback/20090708065940/http://www.singaporeair.com/saa/en_UK/content/exp/entertainment/index.jsp Singapore Airlines Redesigned KrisWorld]}}, Singapore Airlines, 17 October 2006</ref> The new KrisWorld is available on Airbus A330, Airbus A380 and [[777-300ER|Boeing 777-300ER]]. Features include:

* Widescreen LCD TV with 1280 × 768 resolution
* A range of movies, TV, music, [[games]] and interactive programs
* Built-in [[office software]], based on the [[StarOffice|StarOffice Productivity Suite]] for use with the [[USB]] port
* In-seat AC power ports

A $400 million new KrisWorld entertainment system was unveiled in 2012. This comes from a major deal with Panasonic Avionics, which will provide the latest Panasonic eX3 systems. The eX3 system features a larger screen with much higher resolution, wide touch-screen controllers, new software, and, above all, in-flight connectivity. Singapore Airlines launched its in-flight connectivity in August 2012. Passengers are now able to make phone calls, send text messages and access the Internet for a fee. The new eX3 systems are unveiled alongside the new cabin product and are available on the Airbus A350-900 and refitted B777-300ER aircraft. In-flight connectivity is offered on the aforementioned two aircraft as well as select Airbus A380s.<ref>{{cite press release |title=Singapore Airlines Introduces World's Most Advanced In-Flight Entertainment System |publisher=Singapore Airlines |date=9 July 2013 |url=https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne130709a.jsp |access-date=19 May 2015 |archive-date=20 May 2015 |archive-url=https://web.archive.org/web/20150520215105/https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne130709a.jsp |url-status=live}}</ref>