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== Infrastructure == ===Communications=== To support the aspiration to host multimedia industries, Cyberjaya was specified with extensive and intensive [[fibre optic]] cabling. As Malaysia's premier IT hub, Cyberjaya has a telecommunication backbone running primarily on fibre optics known as Cyberjaya Metro Fibre Network (CMFN). Operated by Allo Technology Sdn Bhd (formerly known as Setia Haruman Technology Sdn Bhd). CMFN is a carrier-neutral and open-access infrastructure where multi-leading Telco/Carriers/ISPs are riding on CMFN's fibre optic network to provide their services to end customers in Cyberjaya. CMFN delivers fibre connectivity straight to the building under the concepts of "Fibre-To-The-Building ([[FTTB]])" and "Fibre-To-The-Home ([[FTTH]])". As such, most of the commercial buildings and offices are connected to CMFN. With the ring topology; CMFN offers full redundancy throughout the network β with the availability of high capacity and resiliency network, many data centres are located here and connected to CMFN. However, some older commercial and residential units still use copper lines to provide "last mile" access to customers. Broadband access covering wireless and fixed-line is readily available. Broadband access is serviced primarily by Cyberjaya Broadband (City Broadband), Time, [[TMnet]], NTT MSC. ===Backup electrical supply=== The Cyberjaya planning guidelines strongly required two electrical connections from two separate substations. Diesel generators up to full load (except air conditioning load) were specified to be installed in all commercial buildings. The electricity grid connection was also organised to enable "power [[islanding]]" and supported by the [[Serdang Power Station]]. The electricity service standard is set at 99.99% availability with a maximum of 10 seconds interruption for office and commercial areas and maximum 15 minutes interruption for residential areas. These measures were dreamed up to provide Cyberjaya with a comparative advantage against other Multimedia Super Corridor areas. However, Tenaga Nasional has extended the same standard to all urban areas connected to the [[National Grid (Malaysia)|National Grid in Malaysia]]. === District cooling === The use of district cooling system, where chilled water from a central plant is provided to run the air conditioning, was laid extensively in the central district. The promise is the economical use of off-peak electricity at night to chill water for air conditioning use during the day. Pendinginan Megajana Sdn Bhd, a subsidiary of Cyberview, is the provider for this service. ===Data centres=== Several [[data centre]]s operate in Cyberjaya. Notable are those operated by T-Systems for Shell, NTT MSC, BMW and DHL. A small scale Data Centre ideal for Small & Medium Enterprises (SMEs) is located at City Command Center Cyberjaya (CCC) Data Centre that provides Rack Location Unit (RLU) space rental and server co-location. There are also carrier-neutral, purpose-built high-end data centre facilities in Cyberjaya such as CX1, CX2 and CX5 β managed by CSF Advisers (a CSF Group member) plc CSF Group), Basis Bay and MyTelehaus. There are also few government agencies' purpose-built data centre facilities in Cyberjaya, such as Central Bank (Bank Negara Malaysia) and the Road Transport Department. Malaysia's incumbent Telco, Telekom Malaysia (TM) also has its purpose-built data centre facilities in Cyberjaya. ===Call centres=== Several [[call centre]]s & [[service desk]] operate in Cyberjaya. Notables are those operated by [[Hewlett-Packard|HP]], [[IBM]], [[HSBC]]. ===Office space=== Initially, 8 blocks of office buildings were built by the developer. These are purpose-built for multimedia companies by being provided extra height ceiling and underfloor trunking (some with [[raised floor]]), [[fibre optic]] wiring, dual redundant power supply, [[uninterruptible power supply]] and back up generators for whole electricity load, which common practice in Malaysia is only to 30% load. Presently, there are more than 30 completed office buildings in Cyberjaya catering for multi-tenants and single tenants. Government agencies' presence will also increase once the Bank Negara Data Centre and Road and Transport Department's IT Centre buildings are completed. This city is also looking forward to developing the Knowledge Workers Development Institute (KWDI) and the Creative Multimedia Cluster, both by Cyberview, which are targeted for completion in 2009. MKN Embassy Techzone, is a freehold ICT business park project on approximately {{convert|41|acre|ha}} of prime Cyberjaya land in the flagship zone lease to multinational companies. MKN Embassy Development Sdn develops the project. Bhd., a joint venture company between EMKAY Group of Malaysia and Embassy Group of India, is a strategic partner for the EMKAY group in developing this specialised ICT building. ===Cyberjaya-TV=== Cyberjaya-TV was conceived in late 2009 to showcase Cyberjaya's "Live, Study, Work & Play" elements. Contents developed, primarily, relate to Cyberjaya, which provides a means for people worldwide to sample part of the thriving Cyberjaya community. Cyberjaya TV no longer operating. === Government offices === Cyberjaya hosts a number of government agencies head offices and branches: * [[Malaysian Qualifications Agency]] (MQA)<ref>{{cite web |title=Home |url=https://www.mqa.gov.my/pv4/index.cfm |accessdate=2021-06-07 |publisher=[[Malaysian Qualifications Agency]] |quote=Malaysian Qualifications Agency Mercu MQA, No. 3539, Jalan Teknokrat 7, Cyber 5, 63000 Cyberjaya, Selangor.}}</ref> - Jalan Teknokrat 7, Cyber 5 * [[Malaysian Communications and Multimedia Commission]] (MCMC) - MCMC Tower 1, Jalan Impact, Cyber 6 * Lembaga Hasil Dalam Negeri (LHDN) - Persiaran Rimba Permai, Cyber 8 *Malaysian [[Public Service Department (Malaysia)|Public Service Department]] (JPA), [[Kumpulan Wang Persaraan (Diperbadankan)|Kumpulan Wang Persaraan]] - MKN Embassy Techzone, Jalan Teknokrat 2, Cyber 4 *[[Ministry of Education (Malaysia)|Ministry of Education]], Education Sponsorship Department - Jalan Usahawan 1, Cyber 6 *[[Ministry of Human Resources (Malaysia)|Ministry of Human Resource]], Jabatan Tenaga Kerja - Jalan Teknokrat 3, Cyber 4 *[https://www.mpsepang.gov.my/en/main/ Sepang Municipal Council] (MPS) - Persiaran Semarak Api, Cyber 1
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