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=== Customer identity integrity === [[File:Japanese ATM Palm Scanner.jpg|thumb|A [[The Bank of Tokyo-Mitsubishi UFJ|BTMU]] ATM with a [[palm scanner]] (to the right of the screen)]] There have also been a number of incidents of fraud by [[man-in-the-middle attack]]s, where criminals have attached fake keypads or card readers to existing machines. These have then been used to record customers' PINs and bank card information in order to gain unauthorised access to their accounts. Various ATM manufacturers have put in place countermeasures to protect the equipment they manufacture from these threats.<ref>{{cite web|url=http://www.atmmarketplace.com/article.php?id=7000&na=1 |archive-url=https://archive.today/20120718062007/http://www.atmmarketplace.com/article.php?id=7000&na=1 |url-status=dead |archive-date=2012-07-18 |title=The No. 1 ATM security concern |publisher=ATM Marketplace |access-date=2011-02-11 }}</ref><ref>{{cite web |url=http://buy.cuna.org/download/diebold_fraudpaper.pdf |title=Diebold ATM Fraud |access-date=2011-02-11 |url-status=dead |archive-url=https://web.archive.org/web/20090930071206/http://buy.cuna.org/download/diebold_fraudpaper.pdf |archive-date=30 September 2009 }}</ref> Alternative methods to verify cardholder identities have been tested and deployed in some countries, such as finger and palm vein patterns,<ref>{{Cite web | archive-url= https://web.archive.org/web/20060210152007/http://www.ibia.org/biometrics/industrynews_view.asp?id=30 | archive-date= 10 February 2006 | url= http://www.ibia.org/biometrics/industrynews_view.asp?id=30 | url-status= dead | title= Japan Seeks To Standardize Biometric ID Method For ATMs | date= 10 March 2005 | access-date= 2023-03-27 | website= International Biometric Industry Association | language= en }}</ref> [[Iris recognition|iris]], and [[facial recognition system|facial recognition]] technologies. Cheaper mass-produced equipment has been developed and is being installed in machines globally that detect the presence of foreign objects on the front of ATMs, current tests have shown 99% detection success for all types of [[Skimming (credit card fraud)|skimming]] devices.<ref>{{Cite web|archive-url=https://web.archive.org/web/20051031070738/http://www.ibia.org/biometrics/industrynews_view.asp?id=103|archive-date=31 October 2005|url=http://www.ibia.org/biometrics/industrynews_view.asp?id=103|title=Cards: Biometrics Stalled Amid The Hype|date=22 August 2005|url-status=dead|access-date=2023-03-27|website=International Biometric Industry Association|language=en}}</ref>
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