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=== Terminal 5 === [[File:Heathrow Airport 014.jpg|thumb|[[Heathrow Terminal 5|Terminal 5]] bird's-eye view]] [[File:Heathrow Terminal 5C Iwelumo-1.jpg|thumb|British Airways aircraft at [[Heathrow Terminal 5|Terminal 5C]]]] [[File:TerminalFiveAirportHeathrowAugust2012.JPG|thumb|Central waiting area in [[Heathrow Terminal 5|Terminal 5]]]] {{Main|Heathrow Terminal 5}} Terminal 5 lies between the northern and southern runways at the western end of the Heathrow site and was opened by Queen Elizabeth II on 14 March 2008,<ref name="Ref_2008b">{{cite news|url=http://news.bbc.co.uk/2/hi/uk_news/7294618.stm|title=Queen opens new Heathrow Terminal|date=14 March 2008|access-date=23 March 2018|work=BBC News|archive-url=https://web.archive.org/web/20171201092823/http://news.bbc.co.uk/2/hi/uk_news/7294618.stm|archive-date=1 December 2017|url-status=live}}</ref> 19 years after its inception; then it opened to the public on 27 March 2008. British Airways and its partner company Iberia have exclusive use of this terminal, which has 50{{nbsp}}gates,{{citation needed|date=May 2023}} including three hardstands. The first passenger to enter Terminal 5 was a UK [[ex-pat]] from Kenya who passed through security at 04:30 on the day. He was presented with a boarding pass by British Airways CEO Willie Walsh for the first departing flight, BA302 to Paris. During the two weeks after its opening, operations were disrupted by problems with the terminal's IT systems, coupled with insufficient testing and staff training, which caused over 500 flights to be cancelled.<ref name="Ref_2008c">{{cite news|title=British Airways reveals what went wrong with Terminal 5|work=Computer Weekly|url=http://www.computerweekly.com/news/2240086013/British-Airways-reveals-what-went-wrong-with-Terminal-5|date=14 May 2008|access-date=23 March 2018|archive-url=https://web.archive.org/web/20180307033642/http://www.computerweekly.com/news/2240086013/British-Airways-reveals-what-went-wrong-with-Terminal-5|archive-date=7 March 2018|url-status=live}}</ref> Terminal 5 is exclusively used by British Airways as its global hub. However, because of the merger, between 25 March 2012 and 12 July 2022, [[Iberia (airline)|Iberia's]] operations at Heathrow were moved to the terminal, making it the home of [[International Airlines Group]].<ref>{{cite web|url=https://www.businesstraveller.com/news/2012/02/08/iberia-to-move-to-heathrow-t5/|title=Iberia to move to Heathrow T5|date=8 February 2012|work=Business Traveller|access-date=23 March 2018|archive-url=https://web.archive.org/web/20171027232443/https://www.businesstraveller.com/news/2012/02/08/iberia-to-move-to-heathrow-t5/|archive-date=27 October 2017|url-status=live}}</ref> On 12 July 2022, Iberia's flight operations were moved back to Terminal 3. On 7 July 2020, [[American Airlines|American]] moved to Terminal 5, to allow for easier connections from American's transatlantic flights to British Airways flights during the pandemic. [[China Southern Airlines]] used Terminal 5 due to the pandemic until it was relocated to Terminal 4 in November 2022. Built for Β£4.3{{nbsp}}billion, the terminal consists of a four-story main terminal building (Concourse A) and two satellite buildings linked to the main terminal by an underground [[people mover]] transit system. Concourse A is dedicated to British Airways's narrowbody fleet for flights around the UK and the rest of Europe, the first satellite (Concourse B) includes dedicated stands for BA and Iberia's widebody fleet except for the Airbus A380, and the second satellite (Concourse C), includes 7 dedicated aircraft stands for the A380. It became fully operational on 1 June 2011. Terminal 5 was voted [[Skytrax]] World's Best Airport Terminal 2014 in the Annual World Airport Awards.<ref>{{cite web|last1=Andy|first1=Ivy|title=Londen Heathrow|access-date=23 March 2018|url=http://vliegveldlonden.nl/londen-heathrow/|website=Vliegveld Londen|language=nl|date=1 January 2012|archive-url=https://web.archive.org/web/20171201045031/http://vliegveldlonden.nl/londen-heathrow/|archive-date=1 December 2017|url-status=live}}</ref> The main terminal building (Concourse A) has an area of {{Convert|300000|m2|sqft}} while Concourse B covers {{Convert|60000|m2|sqft}}.<ref name="Ref_2011b">{{cite web|title=Heathrow Terminal 5|url=http://www.richardrogers.co.uk/Asp/uploadedFiles/Image/1065_t5/RSHP_A_JS_1065_L_E_GB.pdf|archive-url=https://web.archive.org/web/20110719200525/http://www.richardrogers.co.uk/Asp/uploadedFiles/Image/1065_t5/RSHP_A_JS_1065_L_E_GB.pdf|archive-date=19 July 2011|url-status=dead}}</ref> It has 60 aircraft stands and capacity for 30{{nbsp}}million passengers annually as well as more than 100{{nbsp}}shops and restaurants.<ref>{{cite news|title=Heathrow Terminal 5: The Vital Statistics|publisher=Sky News|url=http://news.sky.com/skynews/Home/Sky-News-Archive/Article/200806413649522|archive-url=https://archive.today/20120712100254/http://news.sky.com/skynews/Home/Sky-News-Archive/Article/200806413649522|archive-date=12 July 2012|date=15 March 2008|access-date=7 May 2011|url-status=dead}}</ref> It is also home to British Airways' Flagship lounge, the Concorde Room, alongside four further British Airways branded lounges.<ref>{{cite web|url=https://thriftypoints.com/british-airways-first-class-review/|title=British Airways First Class Flight Review β Fly BA First Class for free!|access-date=27 March 2019|archive-url=https://web.archive.org/web/20190328005054/https://thriftypoints.com/british-airways-first-class-review/|archive-date=28 March 2019|url-status=live}}</ref> One of those lounges is the British Airways Arrivals Lounge which is located land-side. A further building, designated Concourse D and of similar size to Concourse C, may yet be built to the east of the existing site, providing up to another 16{{nbsp}}stands. Following British Airways' merger with [[Iberia (airline)|Iberia]], this may become a priority since the combined business will require accommodation at Heathrow under one roof to maximise the cost savings envisaged under the deal. A proposal for Concourse D was featured in Heathrow's Capital Investment Plan 2009. The transport network around the airport has been extended to cope with the increase in passenger numbers. New branches of both the [[Heathrow Express]] and the Underground's Piccadilly line serve a new shared [[Heathrow Terminal 5 station]]. A dedicated [[spur route|motorway spur]] links the terminal to the M25 (between junctions 14 and 15). The terminal has 3,800{{nbsp}}spaces [[multi-storey car park]]. A more distant long-stay car park for business passengers is connected to the terminal by a [[personal rapid transit]] system, the [[London Heathrow Terminal 5 PRT|Heathrow Pod]], which became operational in the spring of 2011.<ref>{{cite web |title=Heathrow Pod Self Guided Tour Instructions |url=http://www.ultraglobalprt.com/wp-content/uploads/2011/10/Ultra_SelfTour2.pdf |website=ultraglobalprt.com |publisher=Ultra Global PRT |access-date=30 October 2019 |archive-url=https://web.archive.org/web/20140326034128/http://www.ultraglobalprt.com/wp-content/uploads/2011/10/Ultra_SelfTour2.pdf |archive-date=26 March 2014|url-status=live}}</ref> An [[automated people mover]] (APM) system, known as the [[Heathrow Terminal 5 Transit|Transit]], transports airside passengers between the main terminal building and the satellite concourses.<ref name="bombardier-heathrow">{{cite web |title=INNOVIA APM Automated People Mover System β London Heathrow, UK β the United Kingdom β Bombardier |url=https://www.bombardier.com/en/transportation/projects/project.innovia-london-uk.html |website=Bombardier |access-date=29 October 2019 |archive-url=https://web.archive.org/web/20140331113703/https://www.bombardier.com/en/transportation/projects/project.innovia-london-uk.html |archive-date=31 March 2014 |date=31 March 2014|url-status=dead}}</ref>
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