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===Business trends=== The business trends shown below are for the South African Airways group (including SAA, [[Mango (airline)|Mango]], SAA Technical and Air Chefs), based mainly on the published annual reports; there are gaps and some inconsistencies, largely because the reports vary year by year in the information given and because figures are frequently restated in subsequent years. No figures appear to have been made public since SAA went into bankruptcy protection in December 2019. The available trends are (for years ending 31 March): {| class="wikitable" style="margin: 1em auto;" |- style="text-align:center;" ! ! 2006 ! 2007 ! 2008 ! 2009 ! 2010 ! 2011 ! 2012 ! 2013 ! 2014 ! 2015 ! 2016 ! 2017 |- | style="text-align:left;" | Turnover ([[South African rand|R]] billion) | align=center| 19.4 | align=center| 20.6 | align=center| 22.2 | align=center| 26.3 | align=center| 22.2 | align=center| 22.6 | align=center| 23.9 | align=center| 27.1 | align=center| 30.3 | align=center| 30.1 | align=center| 30.4 ! align=center| 30.7 |- | style="text-align:left;" | [[Operating profit]] (R million) | align=center| 414 | align=center| {{color|red|−610}} | align=center| {{color|red|−973}} | align=center| 334 | align=center| 487 | align=center| 807 | align=center| {{color|red|−1,300}} | align=center| {{color|red|−991}} | align=center| {{color|red|−2,307}} | align=center| {{color|red|−5,163}} | align=center| {{color|red|−538}} ! align=center| {{color|red|−2,760}} |- | style="text-align:left;" | [[Retained earnings]] (R million) | align=center| 301 | align=center| | align=center| | align=center| 779 | align=center| | align=center| 681 | align=center| {{color|red|−935}} | align=center| {{color|red|−1,204}} | align=center| {{color|red|−2,590}} | align=center| {{color|red|−5,619}} | align=center| {{color|red|−1,492}} ! align=center| {{color|red|−5,431}} |- | style="text-align:left;" | Number of employees | align=center| 11,524 | align=center| 10,048 | align=center| 8,227 | align=center| 7,989 | align=center| 8,034 | align=center| 10,057 | align=center| 11,044 | align=center| 11,462 | align=center| 11,491 | align=center| 11,476 | align=center| 10,706 ! align=center| 10,071 |- | style="text-align:left;" | [[Revenue passenger mile]] (R million) | align=center| 24,488 | align=center| 25,920 | align=center| 26,131 | align=center| 23,328 | align=center| 22,413 | align=center| 22,661 | align=center| 23,217 | align=center| 24,880 | align=center| 25,606 | align=center| 24,523 | align=center| 24,234 ! align=center| 23,740 |- | style="text-align:left;" | '' - SAA'' | align=center| ''24,488'' | align=center| ''25,381'' | align=center| ''24,619'' | align=center| ''21,935'' | align=center| ''21,081'' | align=center| ''21,181'' | align=center| ''21,509'' | align=center| ''22,901'' | align=center| ''23,124'' | align=center| ''21,814'' | align=center| ''21,079'' ! align=center| ''20,678'' |- | style="text-align:left;" | '' - Mango'' | align=center| - | align=center| ''539'' | align=center| ''1,512'' | align=center| ''1,393'' | align=center| ''1,332'' | align=center| ''1,480'' | align=center| ''1,708'' | align=center| ''1,979'' | align=center| ''2,482'' | align=center| ''2,709'' | align=center| ''3,155'' ! align=center| ''3,062'' |- | style="text-align:left;" | Number of passengers (million) | align=center| 7.2 | align=center| 8.3 | align=center| 8.9 | align=center| 8.2 | align=center| 8.0 | align=center| 8.0 | align=center| 8.1 | align=center| 8.8 | align=center| 9.3 | align=center| 9.2 | align=center| 9.9 ! align=center| 9.7 |- | style="text-align:left;" | '' - SAA'' | align=center| ''7.2'' | align=center| ''7.7'' | align=center| ''7.4'' | align=center| ''6.9'' | align=center| ''6.7'' | align=center| ''6.6'' | align=center| ''6.5'' | align=center| ''7.0'' | align=center| ''7.1'' | align=center| ''6.7'' | align=center| ''6.9'' ! align=center| ''6.8'' |- | style="text-align:left;" | '' - Mango'' | align=center| - | align=center| | align=center| | align=center| ''1.5'' | align=center| ''1.3'' | align=center| ''1.3'' | align=center| ''1.4'' | align=center| ''1.8 '' | align=center| ''2.2 '' | align=center| ''2.5'' | align=center| ''3.0'' ! align=center| ''2.9'' |- | style="text-align:left;" | [[Passenger load factor]] (%) | align=center| 70 | align=center| 75 | align=center| 76 | align=center| 74 | align=center| 71 | align=center| 70 | align=center| 72 | align=center| 74 | align=center| 75 | align=center| 73 | align=center| 75 ! align=center| 75 |- | style="text-align:left;" | Cargo carried (000s [[tonne]]s) | align=center| 185 | align=center| 202 | align=center| 186 | align=center| 138 | align=center| 119 | align=center| 129 | align=center| 142 | align=center| 133 | align=center| 132 | align=center| 131 | align=center| 114 ! align=center| 111 |- | style="text-align:left;" | Number of aircraft | align=center| 75 | align=center| | align=center| 66 | align=center| | align=center| | align=center| 61 | align=center| 59 | align=center| 55 | align=center| 45 | align=center| 55 | align=center| 53 ! align=center| 64 |- | style="text-align:left;" | <small>''Notes and sources''</small> | align=center|<ref name="ANN REP 06">{{cite web |year=2006 |title=Gearing for growth: ANNUAL REPORT 2006 |url=https://www.flysaa.com/pv_obj_cache/pv_obj_id_2A35EAB056685D3BAFB714DD73128985C9D61900/filename/SAA_annualreport2006_opt.pdf |access-date=12 January 2011 |publisher=South African Airways}}{{dead link|date=May 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> | align=center|<ref>{{cite web |title=Annual Report 2007 |url=https://www.flysaa.com/pv_obj_cache/pv_obj_id_16EA76016AFD303C706F52C46446CDEC91A10200/filename/SAA_annualreport2007_part2.pdf |access-date=13 January 2011 |publisher=South African Airways}}{{dead link|date=May 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref><ref>{{cite web |title=Annual Report 2007 part 2 |url=http://www.flysaa.com/gb/en/Documents/Financials/SAA_annualreport2007_part2.pdf |access-date=29 September 2013 |publisher=South African Airways |archive-date=2 October 2013 |archive-url=https://web.archive.org/web/20131002040148/http://www.flysaa.com/gb/en/Documents/Financials/SAA_annualreport2007_part2.pdf |url-status=live }}</ref> | align=center|<ref>{{cite web |title=08 Annual Report β Restructuring towards profitability |url=https://www.flysaa.com/pv_obj_cache/pv_obj_id_B215E05380672AB80F69709E0E3158E9F53B0900/filename/Financial_Report2008_Restructuring_towards_profitability.pdf |access-date=13 January 2011 |publisher=South African Airways}}{{dead link|date=May 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> | align=center|<ref>{{cite web |title=09 Annual Report β Restructuring towards profitability |url=http://www.flysaa.com/pv_obj_cache/pv_obj_id_7787CA7799AA5B6A3698DA42FD9546CFD8BF2700/filename/SAA_2009_Annual_Report.pdf |access-date=14 January 2011 |publisher=South African Airways}}{{dead link|date=May 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> | align=center|<ref>{{cite web |title=Annual Report 2010 |url=http://www.flysaa.com/es/en/Documents/Financials/SAAAnnualReport2010.pdf |access-date=24 September 2013 |publisher=South African Airways |archive-date=27 September 2013 |archive-url=https://web.archive.org/web/20130927112450/http://www.flysaa.com/es/en/Documents/Financials/SAAAnnualReport2010.pdf |url-status=live }}</ref> | align=center|<ref>{{cite web |title=Annual Report 2011 |url=http://www.flysaa.com/es/en/Documents/Financials/SAA_annual_report_2011.pdf |access-date=24 September 2013 |publisher=South African Airways |archive-date=27 September 2013 |archive-url=https://web.archive.org/web/20130927112417/http://www.flysaa.com/es/en/Documents/Financials/SAA_annual_report_2011.pdf |url-status=live }}</ref> | align=center|<ref>{{cite web |title=Annual Report 2012 |url=http://www.flysaa.com/ehttp://www.flickr.com/s/en/Documents/Financials/SAA_AR_2012_web.pdf |access-date=24 September 2013 |publisher=South African Airways}}{{Dead link|date=July 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> | align=center|<ref name="Report2013">{{cite web |year=2013 |title=South African Airways Group Integrated Annual Report 2013 |url=https://www.flysaa.com/documents/51855150/51859528/SAA+Annual+Report+2013.pdf/557e81fd-f531-4596-9853-e079d2d937c4 |access-date=12 September 2017 |publisher=South African Airways |archive-date=12 September 2017 |archive-url=https://web.archive.org/web/20170912102754/https://www.flysaa.com/documents/51855150/51859528/SAA+Annual+Report+2013.pdf/557e81fd-f531-4596-9853-e079d2d937c4 |url-status=live }}</ref> | align=center|<ref name="Report2014">{{cite web |year=2014 |title=South African Airways Group Integrated Annual Report 2014 |url=https://www.flysaa.com/documents/51855150/51859528/SAA+Annual+report+2014.pdf/89fba6a8-5fe8-412d-8ee0-f659f92f5471 |access-date=12 September 2017 |publisher=South African Airways |archive-date=12 September 2017 |archive-url=https://web.archive.org/web/20170912102731/https://www.flysaa.com/documents/51855150/51859528/SAA+Annual+report+2014.pdf/89fba6a8-5fe8-412d-8ee0-f659f92f5471 |url-status=live }}</ref> | align=center|<ref name="Report2015">{{cite web |year=2015 |title=South African Airways Group Integrated Annual Report 2015 |url=https://www.flysaa.com/documents/51855150/51859528/SAA+IAR+2015.pdf/a2f72b91-0dde-4c5f-b3aa-6ed7dc6f4726 |access-date=12 September 2017 |publisher=South African Airways |archive-date=12 September 2017 |archive-url=https://web.archive.org/web/20170912102827/https://www.flysaa.com/documents/51855150/51859528/SAA+IAR+2015.pdf/a2f72b91-0dde-4c5f-b3aa-6ed7dc6f4726 |url-status=live }}</ref> | align=center|<ref name="Report2016">{{cite web |year=2016 |title=South African Airways Group Integrated Annual Report 2016 |url=https://www.flysaa.com/documents/51855150/51859528/SAA+IAR+2016.pdf/0276a1d0-2848-41bc-a62c-2a5a624605c5 |access-date=12 September 2017 |publisher=South African Airways |archive-date=12 September 2017 |archive-url=https://web.archive.org/web/20170912102826/https://www.flysaa.com/documents/51855150/51859528/SAA+IAR+2016.pdf/0276a1d0-2848-41bc-a62c-2a5a624605c5 |url-status=live }}</ref> | align=center|<ref>{{cite web |date=31 March 2017 |title=SAA Integrated Report 2017 |url=https://www.flysaa.com/documents/51855150/0/SAA_IAR+combined+29%EF%80%A23%EF%80%A218.pdf/609d66ad-73c9-4fef-98fb-87d6b1262af8 |access-date=3 April 2018 |website=SAA |archive-date=4 April 2018 |archive-url=https://web.archive.org/web/20180404072952/https://www.flysaa.com/documents/51855150/0/SAA_IAR+combined+29%EF%80%A23%EF%80%A218.pdf/609d66ad-73c9-4fef-98fb-87d6b1262af8 |url-status=live }}</ref> |}
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