Editing C2c (section)

== Ticketing ==
c2c has issued tickets for travel to [[Smartcards on National Rail|National Rail ITSO smartcards]] branded 'c2c Smart' since 3 November 2014.<ref>{{cite magazine |last1=Clinnick |first1=Richard |title=c2c launches new smart card |url=https://www.railmagazine.com/news/network/c2c-launches-new-smart-card |website=RAIL Magazine |publisher=Bauer Consumer Media Ltd |access-date=30 January 2023 |date=4 November 2014}}</ref>

Through historic agreement there is interavailable ticketing with the [[London Underground]] between Fenchurch Street/Tower Hill and Upminster, with the fares set by [[Transport for London]].<ref>{{cite web |title=TfL fare scale on National Rail |url=https://www.whatdotheyknow.com/request/tfl_fare_scale_on_national_rail |website=WhatDoTheyKnow |access-date=30 January 2023 |date=21 February 2019 |archive-date=30 January 2023 |archive-url=https://web.archive.org/web/20230130071559/https://www.whatdotheyknow.com/request/tfl_fare_scale_on_national_rail |url-status=live }}</ref> Since January 2004 the [[Oyster card (pay as you go) on National Rail|pay-as-you-go]] product on [[Oyster card]] has been available at stations between Fenchurch Street/Liverpool Street and Upminster.<ref>{{cite book |title=Your Guide to Oyster |date=2004 |publisher=Transport for London}}</ref> It was extended to Dagenham Dock and Rainham in 2008.<ref>{{cite web |url=http://www.c2c-online.co.uk/tickets_timetables/using_oyster_payg_on_c2c |title=Using Oyster PAYG on c2c |publisher=c2c |date=2 January 2008 |access-date=30 July 2009 |url-status=dead |archive-url=https://web.archive.org/web/20090717072516/http://www.c2c-online.co.uk/tickets_timetables/using_oyster_payg_on_c2c |archive-date=17 July 2009}}</ref> During January 2010, it was extended to Chafford Hundred, Grays, Ockendon and Purfleet.<ref name=gla2010>{{cite web |url=http://legacy.london.gov.uk/mayor/mayor-decisions/docs/20091015-md457-fares-2010.pdf |publisher=Greater London Authority |title=January 2010 Fare Changes |year=2009 |access-date=27 November 2015 |archive-url=https://web.archive.org/web/20130310165020/http://legacy.london.gov.uk/mayor/mayor-decisions/docs/20091015-md457-fares-2010.pdf |archive-date=10 March 2013 |url-status=dead}}</ref>

Pay-as-you-go payment by [[contactless bank card]] or [[smartphone]] is available at all stations between Fenchurch Street/Liverpool Street and Grays.<ref name="Route Map 22-09">{{cite web |title=c2c route map |publisher=c2c |url=https://www.c2c-online.co.uk/app/uploads/2022/09/c2c_Route_OnlyMap.pdf |access-date=1 February 2023 |date=September 2022}}</ref> Contactless pay-as-you-go payment was due to be extended to all stations by December 2023.<ref>{{cite web |title=53 train stations to benefit from tap-in tap-out rollout |url=https://www.gov.uk/government/news/53-train-stations-to-benefit-from-tap-in-tap-out-rollout |website=GOV.UK |access-date=7 July 2023 |date=4 July 2023 |archive-date=6 July 2023 |archive-url=https://web.archive.org/web/20230706022818/https://www.gov.uk/government/news/53-train-stations-to-benefit-from-tap-in-tap-out-rollout |url-status=live }}</ref><ref>{{cite news |last1=Simone |first1=Carlo |title=Tap-in contactless payments to come into South East stations |url=https://www.echo-news.co.uk/news/23631471.tap-in-contactless-payments-come-south-east-stations/ |access-date=7 July 2023 |work=Echo |date=4 July 2023 |archive-date=7 July 2023 |archive-url=https://web.archive.org/web/20230707162950/https://www.echo-news.co.uk/news/23631471.tap-in-contactless-payments-come-south-east-stations/ |url-status=live }}</ref> The expansion of contactless pay-as-you-go ticketing was delayed indefinitely because of technical problems.<ref name="Dec 23 fares">{{cite news |last1=Lydall |first1=Ross |title=Train pain: Commuters warned of new peak-hour fares as Contactless plan is delayed |url=https://www.standard.co.uk/news/transport/train-fares-peak-hours-commuters-south-east-passengers-contactless-b1124228.html |access-date=24 February 2024 |work=Evening Standard |date=2 December 2023 |archive-date=24 February 2024 |archive-url=https://web.archive.org/web/20240224110455/https://www.standard.co.uk/news/transport/train-fares-peak-hours-commuters-south-east-passengers-contactless-b1124228.html |url-status=live }}</ref>

During 2023, security teams employed by c2c and operating in partnership with the [[British Transport Police]] conducted a crackdown on [[fare evasion]]; the resulting fines generated in excess of £250,000 in under a year.<ref>{{cite web |url=https://www.romfordrecorder.co.uk/news/23704285.c2c-cracks-people-travelling-without-valid-tickets/ |title=c2c cracks down on people travelling without valid tickets |work=Romford Recorder |first=Riddhi |last=Kachhela |date=6 August 2023}}</ref><ref>{{cite web |url=https://www.echo-news.co.uk/news/23920819.c2c-fare-evasion-sees-dodgers-forced-pay-back-thousands/ |title=c2c fare evasion sees dodgers forced to pay back thousands |first=Sophie |last=England |access-date=26 April 2024 |work=Echo |date=13 November 2023}}</ref> Starting on 3 December 2023, fares were revised with a new weekday evening peak period introduced between 4pm and 7pm, during which off-peak tickets could no longer be used. Super off-peak tickets were withdrawn entirely.<ref name="Dec 23 fares"/><ref>{{cite web |url=https://www.lbc.co.uk/news/rail-fare-increase-five-operators-abolish-super-off-peak/ |title=Millions face increase in rail tickets as five operators abolish super off-peak tickets |website=lbc.co.uk |date=4 December 2023}}</ref>

From January 2024 c2c started to accept electronic tickets that can be purchased and stored on a mobile phone. This followed a trial during December 2023.<ref>{{cite web |url=https://www.yourthurrock.com/2023/06/26/c2c-is-set-to-go-ticketless-by-end-of-the-year/ |title=c2c is set to go ticketless by end of the year |work=yourthurrock.com |date=26 June 2023}}</ref><ref>{{cite news |last1=Wootton |first1=Doug |title=E-tickets rolled out across c2c network for 'quicker and easier' travel |url=https://www.echo-news.co.uk/news/24040665.c2c-passengers-can-now-use-e-tickets-across-network/ |access-date=24 February 2024 |work=Echo |date=10 January 2024}}</ref>