Editing You've Got Mail (section)

===Critical response===
On the [[review aggregator]] website [[Rotten Tomatoes]], ''You've Got Mail'' holds an approval rating of 70% based on 89 reviews, with an average rating of 6.3/10. The website's critics consensus reads, "Great chemistry between the leads made this a warm and charming delight."<ref>{{cite web | url= https://www.rottentomatoes.com/m/youve_got_mail/ | title= ''You've Got Mail'' | website= [[Rotten Tomatoes]] | access-date= July 11, 2022}}</ref> [[Metacritic]], which uses a [[Weighted arithmetic mean|weighted average]], assigned the film a score of 58 out of 100, based on 19 critics, indicating "mixed or average" reviews.<ref>{{cite web | url= https://www.metacritic.com/movie/youve-got-mail | title= ''You've Got Mail'' | website= [[Metacritic]] | access-date= February 4, 2024}}</ref> Audiences surveyed by [[CinemaScore]] gave the film a grade of A− on a scale of A to F.<ref>{{cite web |url= https://www.cinemascore.com/publicsearch/index/title/ |title= You've Got Mail (1998) A− |publisher= [[CinemaScore]] |archive-url= https://web.archive.org/web/20181220122629/https://www.cinemascore.com/publicsearch/index/title/ |archive-date= December 20, 2018}}</ref>

[[Roger Ebert]] of the ''[[Chicago Sun-Times]]'' gave the film three-out-of-four stars and lauded the "immensely lovable" main characters.<ref>{{cite news |last= Ebert |first= Roger |author-link= Roger Ebert |title= You've Got Mail Movie Review (1998) |newspaper= [[Chicago Sun-Times]] |date= December 18, 1998 |url= http://www.rogerebert.com/reviews/youve-got-mail-1998 |access-date= October 13, 2015 |via= [[RogerEbert.com]] |archive-date= July 8, 2014 |archive-url= https://web.archive.org/web/20140708185219/http://www.rogerebert.com/reviews/youve-got-mail-1998 |url-status= live}}</ref> [[Janet Maslin]] of ''[[The New York Times]]'' also praised the film, writing of the leads, "Ms. Ryan plays her role blithely and credibly this time, with an air of freshness, a minimum of cute fidgeting and a lot of fond chemistry with Mr. Hanks. And he continues to amaze. Once again, he fully inhabits a new role without any obvious actorly behavior, to the point where comparisons to [[James Stewart]] ... really cannot be avoided."<ref>{{cite news |last= Maslin |first= Janet |author-link= Janet Maslin |title= Film Review; hanks&ryan@romance.com |newspaper= [[The New York Times]] |date= December 18, 1998 |url= https://www.nytimes.com/1998/12/18/movies/film-review-hanks-ryan-romancecom.html |access-date= October 13, 2015 |archive-date= October 2, 2015 |archive-url= https://web.archive.org/web/20151002112339/http://www.nytimes.com/movie/review?res=9505EEDE113DF93BA25751C1A96E958260 |url-status= live}}</ref> Lael Loewenstein of ''[[Variety (magazine)|Variety]]'' similarly called it a "winning romantic comedy" and praised the chemistry between Hanks and Ryan, writing, "they show why they are two of Hollywood's most bankable and, in many ways, most traditional stars."<ref>{{cite magazine |last= Loewenstein |first= Lael |title= Review: 'You've Got Mail' |magazine= [[Variety (magazine)|Variety]] |date= December 13, 1998 |url= https://variety.com/1998/film/reviews/you-ve-got-mail-1200456233/ |access-date= October 13, 2015 |archive-date= January 7, 2016 |archive-url= https://web.archive.org/web/20160107035752/http://variety.com/1998/film/reviews/you-ve-got-mail-1200456233/ |url-status= live}}</ref> and [[Gene Shalit]] on the ''[[Today (U.S. TV program)|Today Show]]'' called the film "exciting and enchanting".

[[Nathan Rabin]] of ''[[The A.V. Club]]'' disliked the film, and wrote: "Takes almost two self-infatuated, smarmy, condescending, cringe-inducingly sentimental hours to reach its pre-ordained conclusion" and called the film "almost unwatchably saccharine, representing pretty much everything wrong with today's big-budget, high-concept Hollywood filmmaking."<ref>{{cite web |last= Rabin |first= Nathan |author-link= Nathan Rabin |date= January 29, 2003 |title= You've Got Mail |url= http://www.theonionavclub.com/review.php?review_id=1404 |website= [[The A.V. Club]] |archive-url= https://web.archive.org/web/20030426203237/http://www.theonionavclub.com/review.php?review_id=1404 |archive-date= April 26, 2003}}</ref> Michael O'Sullivan of ''[[The Washington Post]]'' criticized the film's use of [[product placement]] and its overly "adorable" characters, writing, "For some reason, this film made me feel like a Christmas goose being fattened for slaughter. Its force-fed diet of whimsy cloyed long before the eagerly anticipated romantic payoff arrived to put me out of my misery."<ref>{{cite news |last=O'Sullivan |first=Michael |title='Mail': Pushing Your Buttons |newspaper=[[The Washington Post]] |date=December 18, 1998 |url=https://www.washingtonpost.com/wp-srv/style/movies/reviews/youvegotmailosullivan.htm |access-date=October 13, 2015 |archive-date=November 8, 2015 |archive-url=https://web.archive.org/web/20151108000423/http://www.washingtonpost.com/wp-srv/style/movies/reviews/youvegotmailosullivan.htm |url-status=live}}</ref> Maitland McDonagh also criticized the incongruous product placement "In a film about the ruthless corporate destruction of small businesses, it's hard not to flinch at the prominent placement accorded IBM, Starbucks, and AOL logos."<ref>{{cite web |last= McDonagh |first= Maitland |author-link= Maitland McDonagh |title= You've Got Mail |url= https://www.tvguide.com/movies/youve-got-mail/review/133666/ |publisher= [[TV Guide]] |access-date= May 18, 2020 |archive-date= May 10, 2020 |archive-url= https://web.archive.org/web/20200510024137/https://www.tvguide.com/movies/youve-got-mail/review/133666/}}</ref> ''[[Rolling Stone]]'' later included ''You've Got Mail'' in their list of "Most Egregious Product Placements in Movie & TV History" for the film's frequent use of [[AOL]] trademarks (AOL would later merge with film distributor Warner Bros' parent company [[Time Warner]] to form [[WarnerMedia|AOL Time Warner]] in 2000).<ref>{{cite magazine |last= Kroll |first= Katy |title= The Most Egregious Product Placements in Movie & TV History |magazine= [[Rolling Stone]] |date= June 4, 2013 |url= https://www.rollingstone.com/movies/pictures/the-most-egregious-product-placements-in-movie-tv-history-20130604 |access-date= October 13, 2015 |archive-date= October 26, 2015 |archive-url= https://web.archive.org/web/20151026044552/http://www.rollingstone.com/movies/pictures/the-most-egregious-product-placements-in-movie-tv-history-20130604 |url-status= live}}</ref>