Editing Cisco (section)

== Products and services ==
{{main|List of Cisco products}}
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Cisco's products and services focus on three market segments—enterprise, service provider, midsize and small business.

Cisco provides IT products and services across five major technology areas: networking (including Ethernet, optical, wireless and mobility), security, collaboration (including voice, video, and data), data center and the [[Internet of things]].<ref>{{Cite web|url=https://www.cisco.com/c/en/us/products/index.html|title=Products & Services|website=Cisco|language=en|access-date=2019-04-02}}</ref>

Cisco has grown increasingly popular in the [[Asia-Pacific]] region over the last three decades{{when|date=July 2015}} and is the dominant vendor in the Australian market with [[leadership]] across all market segments.<ref>{{Cite web|title=Cisco still dominates as Australian networking sales surge by double digits|url=http://www.crn.com.au/news/cisco-still-dominates-as-australian-networking-sales-surge-by-double-digits-497102|access-date=2020-10-04|website=CRN Australia}}</ref> It uses its Australian office as one of the main headquarters for the Asia-Pacific region.<ref>{{cite web|title=CCIE Security Cisco Certified Internetwork Expert|url=http://www.pass4suredumps.com/certification/CCIE%20Security%20Cisco%20Certified%20Internetwork%20Expert%20-%20Security|access-date=December 9, 2015|archive-date=March 8, 2016|archive-url=https://web.archive.org/web/20160308192121/http://www.pass4suredumps.com/certification/CCIE%20Security%20Cisco%20Certified%20Internetwork%20Expert%20-%20Security|url-status=dead}}</ref>

=== VoIP services ===
Cisco became a major provider of [[Voice over IP]] to enterprises and is now moving into the home user market through its acquisitions of Scientific Atlanta and Linksys.

=== Hosted Collaboration Solution (HCS) ===
Cisco partners can offer cloud-based services based on Cisco's virtualized [[Cisco Unified Computing System|Unified Computing System]] (UCS). A part of the Cisco Unified Services Delivery Solution that includes hosted versions of Cisco Unified Communications Manager (UCM), Cisco Unified Contact Center, Cisco Unified Mobility, Cisco Unified Presence, Cisco Unity Connection (unified messaging) and Cisco Webex Meeting Center.<ref>{{cite web |url=http://www.ucstrategies.com/news-analysis/cisco-launches-hosted-collaboration-solution.aspx |title=Cisco Launches Hosted Collaboration Solution |work=UCStrategies.com |date=July 2, 2010 |access-date=August 4, 2010 |archive-url=https://web.archive.org/web/20100709042049/http://www.ucstrategies.com/news-analysis/cisco-launches-hosted-collaboration-solution.aspx |archive-date=July 9, 2010 |url-status=dead }}</ref>

=== Network Emergency Response ===
[[File:Cisco 8851.JPG|thumb|right|A Cisco 8851 IP phone]]
As part of its Crisis Response initiative, Cisco maintains several Network Emergency Response Vehicles (NERV)s.<ref name="auto1">{{cite web|title=Cisco Tactical Operations (TacOps)|url=https://www.cisco.com/c/en/us/about/supplier-sustainability/tactical-operations-tacops.html|website=Cisco|access-date=July 26, 2016}}</ref> The vehicles are maintained and deployed by Cisco employees during natural disasters and other public crises. The vehicles are self-contained and provide wired and wireless services including voice and radio interoperability, voice over IP, network-based video surveillance and secured high-definition video-conferencing for [[leader]]s and first responders in crisis areas with up to 3-72&nbsp;Mbit/s of bandwidth (up and down) via a 1.8-meter satellite antenna.<ref>{{cite web|url= https://www.youtube.com/watch?v=4pfRjWwyO8k | archive-url=https://ghostarchive.org/varchive/youtube/20211211/4pfRjWwyO8k| archive-date=2021-12-11 | url-status=live|title= Cisco Network Emergency Response Vehicle | date=May 8, 2008|publisher= YouTube |access-date= July 24, 2013}}{{cbignore}}</ref><ref>{{Cite web |last=Satoms |date=2018-05-01 |title=What is Satellite Internet VSAT and How Does it Work? |url=https://satoms.com/satellite-internet/ |access-date=2022-10-04 |website=Satoms |language=en-GB}}</ref>

NERVs are based at Cisco headquarters sites in [[San Jose, California]], and at Research Triangle Park, North Carolina, allowing strategic deployment in North America. They can become fully operational within 15 minutes of arrival. High-capacity diesel fuel-tanks allow the largest vehicles to run for up to 72 hours continuously.<ref>{{cite web |url= http://www.ustream.tv/recorded/34965637 |title= TACOPS&nbsp;— Emergency Response Vehicle Tour, learningatcisco on USTREAM. Conference |publisher= Ustream.tv |access-date= July 24, 2013 |archive-url= https://web.archive.org/web/20140104204422/http://www.ustream.tv/recorded/34965637 |archive-date= January 4, 2014 |url-status= dead |df= mdy-all }}</ref> The NERV has been deployed to incidents such as the [[October 2007 California wildfires]]; hurricanes [[Hurricane Gustav|Gustav]], [[Hurricane Ike|Ike]] and [[Hurricane Katrina|Katrina]]; the [[2010 San Bruno pipeline explosion|2010 San Bruno gas pipeline explosion]], tornado outbreaks in [[Tornado outbreak of April 14–16, 2011|North Carolina]] and [[2011 Super Outbreak|Alabama]] in 2011; and [[Hurricane Sandy]] in 2012.<ref>[http://blogs.cisco.com/csr/49-days-later-superstorm-sandy-relief-effort-is-still-running-on-cisco-technology/ 49 Days Later, Superstorm Sandy Relief Effort is Still Running on Cisco Technology]. Cisco.com Retrieved January 15, 2013.</ref><ref>[http://www.techrepublic.com/blog/networking/cisco-nerv-the-ultimate-first-responder-vehicle/581 Cisco NERV: The ultimate first responder vehicle]. TechRepublic. Retrieved September 10, 2011.</ref>

The Crisis Response Operations team maintains and deploys smaller, more portable communication kits to emergencies outside of North America. In 2010, the team deployed to assist in earthquake recovery in Haiti and Christchurch (New Zealand). In 2011, they deployed to flooding in Brazil, as well as in response to the 2011 earthquake and tsunami in Japan.<ref name="auto1"/><ref>{{cite web|url= https://www.youtube.com/watch?v=Q2B2v573Bvo | archive-url=https://ghostarchive.org/varchive/youtube/20211211/Q2B2v573Bvo| archive-date=2021-12-11 | url-status=live|title= Cisco TacOps |publisher= YouTube |date= June 28, 2011 |access-date= July 24, 2013}}{{cbignore}}</ref>

In 2011, Cisco received the Innovation Preparedness award from the [[American Red Cross]] Silicon Valley Chapter for its development and use of these vehicles in disasters.<ref>
[https://www.youtube.com/watch?v=V1L7pgotdEo 2011 Innovative Preparedness—Cisco Tactical Operations]. Youtube.com. Retrieved September 10, 2011.
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===Certifications===
{{Main|Cisco certifications}}
[[File:Ciscosystemsheadquarters.jpg|thumb|Cisco headquarters in the [[North San Jose Innovation District]]]]
Cisco Systems also sponsors a line of [[Professional certification (computer technology)|IT professional certifications]] for Cisco products.<ref>{{cite web|title=Cisco Certification and Career Paths|url=http://www.cisco.com/web/learning/le3/learning_career_certifications_and_learning_paths_home.html}}</ref> There are five (path to [[network planning and design|network designers]]) levels of certification: Entry (CCT), Associate ([[Cisco CCNA|CCNA]]/CCDA), Specialist(Cisco Certified Specialist), Professional (CCNP/CCDP), Expert (CCIE/CCDE) and recently Architect (CCAr: CCDE previous),<ref>{{cite web |url=https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/architect/ccar.html#~Exam |title=Cisco Certified Architect (CCAr) |publisher=Cisco |access-date=July 30, 2021 }}</ref> as well as eight different paths, Collaboration, CyberOps, Data Center, DevNet, Enterprise, Security, and Service Provider .

A number of specialist technicians, sales, and datacenter certifications are also available.

Cisco also provides training for these certifications via a portal called the Cisco Networking Academy. Qualifying schools can become members of the Cisco Networking Academy and then provide CCNA level or other level courses. Cisco Academy Instructors must be CCNA certified to be a CCAI certified instructor.

Cisco is involved with technical education in 180 countries with its Cisco Academy program.<ref>{{cite web|title=About Network Academy|date=December 22, 2017 |url=http://www.cisco.com/web/learning/netacad/academy/index.html}}</ref> In March 2013, Cisco announced its interest in [[Myanmar]] by investing in two Cisco Networking Academies in [[Yangon]] and [[Mandalay]] and a channel partner network.<ref>{{cite web|title=Cisco Expands Commitment to Myanmar|url=http://newsroom.cisco.com/press-release-content?type=webcontent&articleId=1166597}}</ref>