Editing Interactive voice response (section)

=== Civic engagement ===
IVR has been used for community generated content which NGOs and social organizations can tailor to spread relevant content to hard to reach population.

* Graam Vanni:<ref>{{Cite web|url=http://gramvaani.org/|title=gramvaani {{!}} community-powered-technology|language=en-US|access-date=2019-03-04}}</ref> meaning 'voice of the village', is a social technology company incubated out of IIT Delhi which uses IVR as the main medium. Mobile Vaani<ref>{{Cite web|url=http://mobilevaani.in/vaani/##/1/home|title=Mobile Vaani - A Voice Based Social Network for Rural India|website=mobilevaani.in|access-date=2019-03-04}}</ref> is a product of this company which connects to hard to reach  in northern India with development messages, employment alerts, entrepreneurial activities, and also conduct market research studies. Mobile Vaani network caters to 500,000 households in northern India. Graam Vaani has impacted 2.5 million house holds since it started. 
* [[CGNet Swara|CGnet swara]]:<ref>{{Cite book|last1=Mudliar|first1=Preeti|last2=Donner|first2=Jonathan|last3=Thies|first3=William|title=Proceedings of the Fifth International Conference on Information and Communication Technologies and Development |chapter=Emergent practices around CGNet Swara, voice forum for citizen journalism in rural India |date=2012|series=ICTD '12|location=New York, NY, USA|publisher=ACM|pages=159–168|doi=10.1145/2160673.2160695|isbn=9781450310451|s2cid=7982510}}</ref> A community-generated journalism platform that provided rural populations of people in the forests of Central Tribal India to broadcast their grievances. The system was moderated by editors who listened to these messages and later transcribed these messages onto a blog.