Editing End user (section)

==Context==
End users are one of the three major factors contributing to the complexity of [[Information Systems|managing information systems]]. The end user's position has changed from a position in the 1950s (where end users did not interact with the [[Mainframe computer|mainframe]]; computer experts programmed and ran the mainframe) to one in the 2010s where the end user collaborates with and advises the [[management information system]] and Information Technology department about his or her needs regarding the system or product. This raises new questions, such as: Who manages each resource?, What is the role of the [[Management information system|MIS Department]]? and  What is the optimal relationship between the end-user and the MIS Department?<ref>{{Cite book|title = Introduction to Information Systems. Supporting and Transforming Businesses|last1 = Rainer Jr.|first1 = R. Kelly|publisher = Wiley|year = 2014|isbn = 978-1-118-67436-9|pages = 12–13|edition = Fifth|last2 = Prince|first2 = Brad|last3 = Cegielski|first3 = Casey}}</ref>